TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbo Tax I am not impressed with Turbo Tax or another major tax brand. Questions without specific answers or easy to find phone numbers.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax was wonderful Very informative and helpful. He was efficient and answered all of our questions
Date published: 2023-03-11
Rated 5 out of 5 by from Full service premier Expert was excellent. I have nothing more to add to this review. It met my expectations and needs.
Date published: 2023-03-11
Rated 4 out of 5 by from Use this every year I love the overall ease of the software. It makes filing taxes very easy and is very good at double checking everything for you. However, I strongly dislike the software constantly trying to upsell me and get me to add more things than needed. This should be a one time thing at the start of the process or if its found that an upgrade is required due to having extra forms. I stopped counting at 5 attempts to upsell. Get rid of this issue and it would be an easy 5 start review.
Date published: 2023-03-11
Rated 5 out of 5 by from Melody did great Melody did such a good job. very personable. would use her again
Date published: 2023-03-11
Rated 5 out of 5 by from Awsome Fast and precise direct and to the point easy to use
Date published: 2023-03-11
Rated 5 out of 5 by from ttreview great done well kept us informed....................
Date published: 2023-03-10
Rated 5 out of 5 by from Taxes made easy Very easy and answers any questions you may have throughout the process.
Date published: 2023-03-10
Rated 3 out of 5 by from Turbo Tax not bad I've been using the MAC version of Turbo Tax for years. It walks me through everything fairly easy. Every year, though, I always have some detail that is hard to work through. This year, when TT reviewed for errors, it found an error that needed to be fixed, TT doesn't help you navigate to the place that needed to be fixed. I finally figured it out on my own after 15 minutes of trial and error.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is Awesome Easy process. Very straight forward and very well designed.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 2000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax I am not impressed with Turbo Tax or another major tax brand. Questions without specific answers or easy to find phone numbers.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax was wonderful Very informative and helpful. He was efficient and answered all of our questions
Date published: 2023-03-11
Rated 5 out of 5 by from Full service premier Expert was excellent. I have nothing more to add to this review. It met my expectations and needs.
Date published: 2023-03-11
Rated 4 out of 5 by from Use this every year I love the overall ease of the software. It makes filing taxes very easy and is very good at double checking everything for you. However, I strongly dislike the software constantly trying to upsell me and get me to add more things than needed. This should be a one time thing at the start of the process or if its found that an upgrade is required due to having extra forms. I stopped counting at 5 attempts to upsell. Get rid of this issue and it would be an easy 5 start review.
Date published: 2023-03-11
Rated 5 out of 5 by from Melody did great Melody did such a good job. very personable. would use her again
Date published: 2023-03-11
Rated 5 out of 5 by from Awsome Fast and precise direct and to the point easy to use
Date published: 2023-03-11
Rated 5 out of 5 by from ttreview great done well kept us informed....................
Date published: 2023-03-10
Rated 5 out of 5 by from Taxes made easy Very easy and answers any questions you may have throughout the process.
Date published: 2023-03-10
Rated 3 out of 5 by from Turbo Tax not bad I've been using the MAC version of Turbo Tax for years. It walks me through everything fairly easy. Every year, though, I always have some detail that is hard to work through. This year, when TT reviewed for errors, it found an error that needed to be fixed, TT doesn't help you navigate to the place that needed to be fixed. I finally figured it out on my own after 15 minutes of trial and error.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is Awesome Easy process. Very straight forward and very well designed.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 2000