TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fantastic Program I really enjoy using Turbo Tax. It is easy to follow and makes preparing my income taxes a breeze.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is pricey I got messed up in the years we got tax rebates. I'm not sure why I still use them other than they have all of my records such as cost basis. I don't even get a military discount for my service. But, I'm not in jail.
Date published: 2023-04-16
Rated 2 out of 5 by from A User Friendly Scam It's incredibly difficult to access their free edition! SO hard in fact that you'll probably start filing in their deluxe version without knowing a free edition even EXISTS if you don't read the fine print. At least I did. I tried redoing my taxes again in the free edition once I found it but ended up having to upgrade to deluxe anyway. Here's the thing... I wasn't eligible for free edition because of an apparently "complicated" TWENTY DOLLAR CREDIT that meant I needed to pay 130 dollars for a product that was other than that small credit working just fine otherwise. So if I could've just filed for free and ignored that 1 credit I would've because that credit doesn't come even close to making it worth the upgrade and in fact cost me $100 dollars overall. Other than that it's super easy to use, but so easy that you'll breeze right on through needless upgrades they'll try to push on you.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax easy to use it was easy to use for the first time it walked you through step by step
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is great! It was an easy way to do taxes and the fact that they keep information from previous forms to make it easier to fill in and get info. Very satisfying experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax totally worth it 2nd year using Turbo Tax - it is easy and walks you through step by step
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo tax trying to find the places to input the information was confusing as well as the explanations needed to be a little more simplier and less confusing to the private sector.
Date published: 2023-04-16
Rated 5 out of 5 by from My stress goes down with each click. I love how easy and clear TurboTax makes doing my taxes. I feel like it is reviewing my finances and potential deductions in ways I could never research and remember on my own. The step-by-step process is clear, and makes it easy to focus on small bits of information at a time so it doesn't get overwhelming.
Date published: 2023-04-16
Rated 4 out of 5 by from User Friendly - Definitely cost effective I've been using Turbo Tax for decades. It's always been user friendly, and last year's version was super simple (in spite of our finances having become more complex). In the past 25+ years, I did not use TurboTax. One year I went to H&R and ended up getting audited because of an error I didn't catch when they were preparing our taxes. Last year we used an independent tax preparer and it cost us over $700. Even if I had not found as many ways to save on the taxes we owed, it would have been worth it for me to do it myself with TurboTax and saved at least $500 on the whole process. I'm not sure why, but this year, I found it less simple. It's still very user friendly, but there were things I was unable to find as easily as last year. I was able to speak to 3 TT reps - two were very helpful. One left me on hold forever then I was disconnected. Important tip: Initially, I didn't want to connect to our credit card for our home business, but it turned out to save us over $1,000 in taxes by easily grabbing the business expenses from the register.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great! I've used turbo tax every year and think it's great.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1991
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Program I really enjoy using Turbo Tax. It is easy to follow and makes preparing my income taxes a breeze.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is pricey I got messed up in the years we got tax rebates. I'm not sure why I still use them other than they have all of my records such as cost basis. I don't even get a military discount for my service. But, I'm not in jail.
Date published: 2023-04-16
Rated 2 out of 5 by from A User Friendly Scam It's incredibly difficult to access their free edition! SO hard in fact that you'll probably start filing in their deluxe version without knowing a free edition even EXISTS if you don't read the fine print. At least I did. I tried redoing my taxes again in the free edition once I found it but ended up having to upgrade to deluxe anyway. Here's the thing... I wasn't eligible for free edition because of an apparently "complicated" TWENTY DOLLAR CREDIT that meant I needed to pay 130 dollars for a product that was other than that small credit working just fine otherwise. So if I could've just filed for free and ignored that 1 credit I would've because that credit doesn't come even close to making it worth the upgrade and in fact cost me $100 dollars overall. Other than that it's super easy to use, but so easy that you'll breeze right on through needless upgrades they'll try to push on you.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax easy to use it was easy to use for the first time it walked you through step by step
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is great! It was an easy way to do taxes and the fact that they keep information from previous forms to make it easier to fill in and get info. Very satisfying experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax totally worth it 2nd year using Turbo Tax - it is easy and walks you through step by step
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo tax trying to find the places to input the information was confusing as well as the explanations needed to be a little more simplier and less confusing to the private sector.
Date published: 2023-04-16
Rated 5 out of 5 by from My stress goes down with each click. I love how easy and clear TurboTax makes doing my taxes. I feel like it is reviewing my finances and potential deductions in ways I could never research and remember on my own. The step-by-step process is clear, and makes it easy to focus on small bits of information at a time so it doesn't get overwhelming.
Date published: 2023-04-16
Rated 4 out of 5 by from User Friendly - Definitely cost effective I've been using Turbo Tax for decades. It's always been user friendly, and last year's version was super simple (in spite of our finances having become more complex). In the past 25+ years, I did not use TurboTax. One year I went to H&R and ended up getting audited because of an error I didn't catch when they were preparing our taxes. Last year we used an independent tax preparer and it cost us over $700. Even if I had not found as many ways to save on the taxes we owed, it would have been worth it for me to do it myself with TurboTax and saved at least $500 on the whole process. I'm not sure why, but this year, I found it less simple. It's still very user friendly, but there were things I was unable to find as easily as last year. I was able to speak to 3 TT reps - two were very helpful. One left me on hold forever then I was disconnected. Important tip: Initially, I didn't want to connect to our credit card for our home business, but it turned out to save us over $1,000 in taxes by easily grabbing the business expenses from the register.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great! I've used turbo tax every year and think it's great.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1991