TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Still needs work While the user interface is slick, and they are now able to import our bank data directly (which was not the case previously, and is worth the price of admission). this year they were not able to import our w2's directly (unlike previous years). One of the more egregious errors was trying to review our return, the software kept insisting that on a WORKSHEET the city and zip code were unreadable and would continue to insist that this was the case even after ir wa reentered, did I say that this was a WORKSHEET? Also the continuous shilling for their new banking? service was relentless as was the upsellling of their products.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax review Easy to follow directions. Have to be careful about toggling up and down and changing selections by accident. All in all a good product for the money. Wish state filing was included in price.
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes made easy Thank you Turbo Tax for making it easy to file our taxes!
Date published: 2023-04-16
Rated 5 out of 5 by from SUPEREXCELLENT SUPER USE OF THIS PRODUCT, RECOMENDED TO EVERYBODY
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is good Everything went fine THEN I was forced to take a $119.00 addition Which I did not want, but could not get past withough accepting (no option to decline
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use Easy to use, but wish it wasn’t so pricey. Overall good experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Best Tax Processing experience ever this is/was one of the best experiences in processing my returns. TurboTax straightened out all of the twisted tax talk and made it simple to find my return complete in under two hours. It would have gone quicker if I had turned off my phone when I started. Still, I was able to go have a pleasant conversation with my wife and kids afterward without fear of failure on this tax return, and without being rude to them from my own bad mood. Thank you for such a smooth process. I look forward to this next year, more so now that I have some tips and tricks to make it even better in 2023
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Free Edition is aweseome! I tried two other software packages this year to do the free tax filing option. By far TurboTax was the easiest and true to their word...Free! I appreciated the upfront advertising for free and true to the word that it would be free when it was time to file.
Date published: 2023-04-16
Rated 2 out of 5 by from Last year’s Return was wrong Last year was filed with a $2900.00 refund, was accepted and got the confirmation email. Several days later mail from the IRS says that was incorrect and we owed . Sent a message on here trying to find out what happened and never got a response. Yet on here it states I still got a refund (I didn’t), just an fyi I guess, it’s free so I can’t do anything about it and I owed again this year, but was at least expecting a reply back last year.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is Turbo Fast Great experience using the software this year. Returns done and filed in under an hour.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1975
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Still needs work While the user interface is slick, and they are now able to import our bank data directly (which was not the case previously, and is worth the price of admission). this year they were not able to import our w2's directly (unlike previous years). One of the more egregious errors was trying to review our return, the software kept insisting that on a WORKSHEET the city and zip code were unreadable and would continue to insist that this was the case even after ir wa reentered, did I say that this was a WORKSHEET? Also the continuous shilling for their new banking? service was relentless as was the upsellling of their products.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax review Easy to follow directions. Have to be careful about toggling up and down and changing selections by accident. All in all a good product for the money. Wish state filing was included in price.
Date published: 2023-04-16
Rated 5 out of 5 by from Taxes made easy Thank you Turbo Tax for making it easy to file our taxes!
Date published: 2023-04-16
Rated 5 out of 5 by from SUPEREXCELLENT SUPER USE OF THIS PRODUCT, RECOMENDED TO EVERYBODY
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is good Everything went fine THEN I was forced to take a $119.00 addition Which I did not want, but could not get past withough accepting (no option to decline
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use Easy to use, but wish it wasn’t so pricey. Overall good experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Best Tax Processing experience ever this is/was one of the best experiences in processing my returns. TurboTax straightened out all of the twisted tax talk and made it simple to find my return complete in under two hours. It would have gone quicker if I had turned off my phone when I started. Still, I was able to go have a pleasant conversation with my wife and kids afterward without fear of failure on this tax return, and without being rude to them from my own bad mood. Thank you for such a smooth process. I look forward to this next year, more so now that I have some tips and tricks to make it even better in 2023
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Free Edition is aweseome! I tried two other software packages this year to do the free tax filing option. By far TurboTax was the easiest and true to their word...Free! I appreciated the upfront advertising for free and true to the word that it would be free when it was time to file.
Date published: 2023-04-16
Rated 2 out of 5 by from Last year’s Return was wrong Last year was filed with a $2900.00 refund, was accepted and got the confirmation email. Several days later mail from the IRS says that was incorrect and we owed . Sent a message on here trying to find out what happened and never got a response. Yet on here it states I still got a refund (I didn’t), just an fyi I guess, it’s free so I can’t do anything about it and I owed again this year, but was at least expecting a reply back last year.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is Turbo Fast Great experience using the software this year. Returns done and filed in under an hour.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1975