TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Expert Assistance My expert (Ruth G.) was timely and very knowledgeable . . . the only thing I found disconcerting is that when I asked my expert a question, I had to log out of TurboTax in order for the expert to see and answer my question. Then I had to wait for a text to notify me that my expert had answered my question, log back into TurboTax, etc . . .
Date published: 2021-05-05
Rated 5 out of 5 by from Easy peasy As usual, glided thru it easily, never any problems.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax is great! I used TurboTax for 8 years and it was always easy to use and file.
Date published: 2021-05-05
Rated 5 out of 5 by from I ABSOLUTELY LOVE TURBO TAX They help me every year with my taxes . i love it !
Date published: 2021-05-05
Rated 1 out of 5 by from Turbo Tax was a bust as I was unable to e-file I hand filed last year and mailed in my return. Due to the pandemic, staffing took a hit, and it took over a year to get my refund. I used Turbo Tax this year so I could e-file. The work sheets were very labor intensive. Getting the return to the point Turbo Tax would accept and send it took much longer than doing it myself, with the same result and no benefit. My federal tax return was rejected. Turbo Tax said they would walk me through making updates and help me e-file, but they just sent me back to what I had already done. I resubmitted with the same rejection. Turbo Tax is saying that "If it isn't possible to e-file your updated return, we'll make sure you have everything you need to print and file your tax return by mail." I do not need Turbo Tax to do that, and I only purchased Turbo Tax so I would not have to do that. At this point I would hope I could e-chat or talk to someone at Turbo Tax, but I am unable to do that. I am actually hoping that this will get read by some one who can respond and help me.
Date published: 2021-05-05
Rated 4 out of 5 by from FAST & EASY As a 20 years old girl who is just being introduced to adulthood. Turbo Tax makes my life easier. If you don't have anyone to help you out with tax days. Well, I recommend Turbo Tax. All you will have to do is clicking on your mouse and copy and paste the number from your forms. Easy, not boring and Fast so you get out of the tax zone really fast.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy and perfect for me Completed with everything i needed to do my taxes for free and without any issues. Thank you Turbo Tax
Date published: 2021-05-05
Rated 5 out of 5 by from Great thanks really fun and easy to use. will use again in the future
Date published: 2021-05-05
Rated 4 out of 5 by from Tubo Tax makes filing my taxes less stressful. I used Turbo Tax to make filing my taxes easier and less time consuming. I spent a little over an hour waiting to the IRS a question on the phone before being told to try again in 2 days, Turbo had the answer in their program waiting for me to ask.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is so easy and quick!!! Great experience! The software is quick and helpful!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1905
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Expert Assistance My expert (Ruth G.) was timely and very knowledgeable . . . the only thing I found disconcerting is that when I asked my expert a question, I had to log out of TurboTax in order for the expert to see and answer my question. Then I had to wait for a text to notify me that my expert had answered my question, log back into TurboTax, etc . . .
Date published: 2021-05-05
Rated 5 out of 5 by from Easy peasy As usual, glided thru it easily, never any problems.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax is great! I used TurboTax for 8 years and it was always easy to use and file.
Date published: 2021-05-05
Rated 5 out of 5 by from I ABSOLUTELY LOVE TURBO TAX They help me every year with my taxes . i love it !
Date published: 2021-05-05
Rated 1 out of 5 by from Turbo Tax was a bust as I was unable to e-file I hand filed last year and mailed in my return. Due to the pandemic, staffing took a hit, and it took over a year to get my refund. I used Turbo Tax this year so I could e-file. The work sheets were very labor intensive. Getting the return to the point Turbo Tax would accept and send it took much longer than doing it myself, with the same result and no benefit. My federal tax return was rejected. Turbo Tax said they would walk me through making updates and help me e-file, but they just sent me back to what I had already done. I resubmitted with the same rejection. Turbo Tax is saying that "If it isn't possible to e-file your updated return, we'll make sure you have everything you need to print and file your tax return by mail." I do not need Turbo Tax to do that, and I only purchased Turbo Tax so I would not have to do that. At this point I would hope I could e-chat or talk to someone at Turbo Tax, but I am unable to do that. I am actually hoping that this will get read by some one who can respond and help me.
Date published: 2021-05-05
Rated 4 out of 5 by from FAST & EASY As a 20 years old girl who is just being introduced to adulthood. Turbo Tax makes my life easier. If you don't have anyone to help you out with tax days. Well, I recommend Turbo Tax. All you will have to do is clicking on your mouse and copy and paste the number from your forms. Easy, not boring and Fast so you get out of the tax zone really fast.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy and perfect for me Completed with everything i needed to do my taxes for free and without any issues. Thank you Turbo Tax
Date published: 2021-05-05
Rated 5 out of 5 by from Great thanks really fun and easy to use. will use again in the future
Date published: 2021-05-05
Rated 4 out of 5 by from Tubo Tax makes filing my taxes less stressful. I used Turbo Tax to make filing my taxes easier and less time consuming. I spent a little over an hour waiting to the IRS a question on the phone before being told to try again in 2 days, Turbo had the answer in their program waiting for me to ask.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is so easy and quick!!! Great experience! The software is quick and helpful!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1905