TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Handy Been using turbo tax for several years now. We are very happy. You keep things up to date and copy over last years data . That is helpful
Date published: 2022-04-14
Rated 5 out of 5 by from Powerful but easy to learn and use I have been having my taxes done by a CPA since the lates 90's because the complexity of filing taxes back in day for real estate, stocks and self-employment. When our CPA charged us $1000 last year I thought it was time to try and use a software service like turbotax again decades later. It was a wonderful experience. I found the software design to be user friendly, search and help features to be on point, and call center to be quick and responsive. In fact doing the taxes myself I found deductions my CPA wasn't taking advantage so using TurboTax didn't just save me Money on my prep and filing of taxes it also allowed me to owe uncle sam less than if I did it through my CPA. Thanks to the TurboTax team for building a wonderful product and making my experience excellent.
Date published: 2022-04-14
Rated 4 out of 5 by from It is great tool, but be careful at the end The experience is very smooth, but you have to be careful at the end with and how do you want to pay for your processing fee. It seems like the system is trying to push to sign up for some kind of Klarma credit service or online checking account. So be careful before you start clicking
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is easy to use. Very easy to use and not complicated at all. Great for people that don't have a lot of income.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo tax let me down this year. I did not get the letter with a new pin number. I used last year's and got rejected, altho TT said it was ready to file. No help was available in the software. The box on the return is blue and will not accept any input. After 2 hours on hold, IRS will send a new letter (in 3 weeks). No idea where it will go. Filled out extension form but no address where to send it.
Date published: 2022-04-14
Rated 5 out of 5 by from They are great! And awesome! There reliable and trusted tax preparer. They help in everything.
Date published: 2022-04-14
Rated 5 out of 5 by from 10+ Year customer I have used TurboTax for over 10 years. I have never had a problem and I can usually do my taxes in a matter of a few hours.
Date published: 2022-04-14
Rated 4 out of 5 by from Great tool everyone can use it. I recommend this to anyone. Maximizes your refund.
Date published: 2022-04-14
Rated 2 out of 5 by from Sec 179 Error This year it was more confusing and complicated. Forms entries did not match the step-by-step information entered or the printout. Was not able to resolve the final error. Any of the options selected did not work. Entry was done automatically from previous year return. Ultimately changed the asset acquired date. That enabled the tax return transmission, but with inaccurate information.
Date published: 2022-04-14
Rated 5 out of 5 by from TT was better than a competitor I've been using There are still a few little glitches in TurboTax, but it is better than a competitor's online service that I have been using for a decade.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1823
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Handy Been using turbo tax for several years now. We are very happy. You keep things up to date and copy over last years data . That is helpful
Date published: 2022-04-14
Rated 5 out of 5 by from Powerful but easy to learn and use I have been having my taxes done by a CPA since the lates 90's because the complexity of filing taxes back in day for real estate, stocks and self-employment. When our CPA charged us $1000 last year I thought it was time to try and use a software service like turbotax again decades later. It was a wonderful experience. I found the software design to be user friendly, search and help features to be on point, and call center to be quick and responsive. In fact doing the taxes myself I found deductions my CPA wasn't taking advantage so using TurboTax didn't just save me Money on my prep and filing of taxes it also allowed me to owe uncle sam less than if I did it through my CPA. Thanks to the TurboTax team for building a wonderful product and making my experience excellent.
Date published: 2022-04-14
Rated 4 out of 5 by from It is great tool, but be careful at the end The experience is very smooth, but you have to be careful at the end with and how do you want to pay for your processing fee. It seems like the system is trying to push to sign up for some kind of Klarma credit service or online checking account. So be careful before you start clicking
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is easy to use. Very easy to use and not complicated at all. Great for people that don't have a lot of income.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo tax let me down this year. I did not get the letter with a new pin number. I used last year's and got rejected, altho TT said it was ready to file. No help was available in the software. The box on the return is blue and will not accept any input. After 2 hours on hold, IRS will send a new letter (in 3 weeks). No idea where it will go. Filled out extension form but no address where to send it.
Date published: 2022-04-14
Rated 5 out of 5 by from They are great! And awesome! There reliable and trusted tax preparer. They help in everything.
Date published: 2022-04-14
Rated 5 out of 5 by from 10+ Year customer I have used TurboTax for over 10 years. I have never had a problem and I can usually do my taxes in a matter of a few hours.
Date published: 2022-04-14
Rated 4 out of 5 by from Great tool everyone can use it. I recommend this to anyone. Maximizes your refund.
Date published: 2022-04-14
Rated 2 out of 5 by from Sec 179 Error This year it was more confusing and complicated. Forms entries did not match the step-by-step information entered or the printout. Was not able to resolve the final error. Any of the options selected did not work. Entry was done automatically from previous year return. Ultimately changed the asset acquired date. That enabled the tax return transmission, but with inaccurate information.
Date published: 2022-04-14
Rated 5 out of 5 by from TT was better than a competitor I've been using There are still a few little glitches in TurboTax, but it is better than a competitor's online service that I have been using for a decade.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1823