TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from So grateful!!! Due to using paid family leave last year, I had to submit info from a 1099-misc form. Unfortunately it took me down a rabbit hole which lead it to being designated as income for a self employed business. And that spiraled out of control... had to call on 4 separate occaissions, and FINALLY the 4th assistant got it right!! Annoying, but still grateful I'd upgraded to live assist if needed... it was worth every penny, as I would have never navigated my way out to make the corrections. THANK YOU!!!!
Date published: 2021-05-11
Rated 5 out of 5 by from 2020 Turbo Tax Premier is a good product 2020 Turbo Tax Premier is a good product for filing your Federal and State Income Tax Returns
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax is Great and Eve is a true expert I was stuck while filing out my return, I called turbotax for help and a tax expert by the name of Eve in California called me back within 1 minute and walked me through what needed to be done.
Date published: 2021-05-11
Rated 1 out of 5 by from Same Bad Experience I stopped using TurboTax because every year it charged me to file a state return and then told me I couldn't file a state return for some reason or another. That is something they knew before they charged me. I decided to give it another try because Taxact Online is no picnic either. Again, my return was allegedly all set for efiling when I paid, but then rejected.
Date published: 2021-05-11
Rated 5 out of 5 by from Great and intuitive user experience Turbotax didn't feel overwhelming at all. It had everything well-explained with just enough text at every prompt. 5/5
Date published: 2021-05-11
Rated 4 out of 5 by from Gets the job done. Occasionally confusing as to what to input, but mostly clear. You can call and get help.
Date published: 2021-05-11
Rated 1 out of 5 by from Riddled with upsells On every other page or so I had to decline the same upsells. I was offered "MAX" like 9 times while filing.
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo Tax is quick and easy My taxes took me 15 minutes with Turbo tax. And it was super easy!
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is great! This is my first time using Turbo tax with an expert and it’s well worth those few extra dollars. Miss Shirley was very helpful in getting me my max refund and I couldn’t thank her enough. She also was very patient with me and easy going to talk to.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax made it easy I am so glad I opted for the TurboTax Live Expert option; saved me a lot of time and stress!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1823
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So grateful!!! Due to using paid family leave last year, I had to submit info from a 1099-misc form. Unfortunately it took me down a rabbit hole which lead it to being designated as income for a self employed business. And that spiraled out of control... had to call on 4 separate occaissions, and FINALLY the 4th assistant got it right!! Annoying, but still grateful I'd upgraded to live assist if needed... it was worth every penny, as I would have never navigated my way out to make the corrections. THANK YOU!!!!
Date published: 2021-05-11
Rated 5 out of 5 by from 2020 Turbo Tax Premier is a good product 2020 Turbo Tax Premier is a good product for filing your Federal and State Income Tax Returns
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax is Great and Eve is a true expert I was stuck while filing out my return, I called turbotax for help and a tax expert by the name of Eve in California called me back within 1 minute and walked me through what needed to be done.
Date published: 2021-05-11
Rated 1 out of 5 by from Same Bad Experience I stopped using TurboTax because every year it charged me to file a state return and then told me I couldn't file a state return for some reason or another. That is something they knew before they charged me. I decided to give it another try because Taxact Online is no picnic either. Again, my return was allegedly all set for efiling when I paid, but then rejected.
Date published: 2021-05-11
Rated 5 out of 5 by from Great and intuitive user experience Turbotax didn't feel overwhelming at all. It had everything well-explained with just enough text at every prompt. 5/5
Date published: 2021-05-11
Rated 4 out of 5 by from Gets the job done. Occasionally confusing as to what to input, but mostly clear. You can call and get help.
Date published: 2021-05-11
Rated 1 out of 5 by from Riddled with upsells On every other page or so I had to decline the same upsells. I was offered "MAX" like 9 times while filing.
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo Tax is quick and easy My taxes took me 15 minutes with Turbo tax. And it was super easy!
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is great! This is my first time using Turbo tax with an expert and it’s well worth those few extra dollars. Miss Shirley was very helpful in getting me my max refund and I couldn’t thank her enough. She also was very patient with me and easy going to talk to.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax made it easy I am so glad I opted for the TurboTax Live Expert option; saved me a lot of time and stress!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1823