TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great softare. Easy to use Very good software, easy to use. I strongly recommend it.
Date published: 2022-04-14
Rated 5 out of 5 by from Yay Turbo Tax I really appreciated that the program answered any and all questions and offered more explanation to questions
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is so easy to use It's just easy to use, and your online support makes it bearable!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax was great! Turbo Tax made this dreaded process of filing taxes easy . Very helpful and reassuring.
Date published: 2022-04-14
Rated 4 out of 5 by from Used TT for years I have been an enthusiastic user of TT for years. I appreciate the thoroughness and step by step approach to completing a return. It is reassuring to know that TT does not let you forget something. However, I had a glitch this year right at the end and prior to e-filing. was asked to enter my AGI from TY2020. There was already a number in the box which I assumed was the number brought forward by TT from my previous return. This was not the case and I guess I should have checked it. Additionally, in the last step of e-filing you are prompted to insert a PIN. TT describes this as "a PIN" not THE PIN that you used in previous filings. I was tired and did not spend enough tiime pondering this. I simply entered new numbers for both me and my wife. TT did not catch that they were not the PIN I had previously used. My return was rejected for these reasons. I have corrected the issue but feel a mite burned by the rejection after so many successful submissions over the years.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is excellent TurboTax is excellent. It is easy to work with. The only thing I don't feel good with is that every time you open the application it starts doing an update. I don't know why, I believe the first update when you buy it is necessary, but why every time you open it???
Date published: 2022-04-14
Rated 4 out of 5 by from Works for me! I’ve been using turbo tax for years. This is the first time I’ve not gotten a refund and I’ve had to pay. But turbo tax walked me thru it.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax great new tax brackets mean short form only.... easily pointed out by turbo tax
Date published: 2022-04-14
Rated 4 out of 5 by from 1st It's not as hard as I thought, and this was my first time doing my own taxes
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy to Use I have been using Turbo Tax for over ten years now and each year it gets easier and more helpful.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1794
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great softare. Easy to use Very good software, easy to use. I strongly recommend it.
Date published: 2022-04-14
Rated 5 out of 5 by from Yay Turbo Tax I really appreciated that the program answered any and all questions and offered more explanation to questions
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is so easy to use It's just easy to use, and your online support makes it bearable!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax was great! Turbo Tax made this dreaded process of filing taxes easy . Very helpful and reassuring.
Date published: 2022-04-14
Rated 4 out of 5 by from Used TT for years I have been an enthusiastic user of TT for years. I appreciate the thoroughness and step by step approach to completing a return. It is reassuring to know that TT does not let you forget something. However, I had a glitch this year right at the end and prior to e-filing. was asked to enter my AGI from TY2020. There was already a number in the box which I assumed was the number brought forward by TT from my previous return. This was not the case and I guess I should have checked it. Additionally, in the last step of e-filing you are prompted to insert a PIN. TT describes this as "a PIN" not THE PIN that you used in previous filings. I was tired and did not spend enough tiime pondering this. I simply entered new numbers for both me and my wife. TT did not catch that they were not the PIN I had previously used. My return was rejected for these reasons. I have corrected the issue but feel a mite burned by the rejection after so many successful submissions over the years.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is excellent TurboTax is excellent. It is easy to work with. The only thing I don't feel good with is that every time you open the application it starts doing an update. I don't know why, I believe the first update when you buy it is necessary, but why every time you open it???
Date published: 2022-04-14
Rated 4 out of 5 by from Works for me! I’ve been using turbo tax for years. This is the first time I’ve not gotten a refund and I’ve had to pay. But turbo tax walked me thru it.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax great new tax brackets mean short form only.... easily pointed out by turbo tax
Date published: 2022-04-14
Rated 4 out of 5 by from 1st It's not as hard as I thought, and this was my first time doing my own taxes
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy to Use I have been using Turbo Tax for over ten years now and each year it gets easier and more helpful.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1794