TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Makes Filing Taxes a Snap I've used TurboTax for over 10 years. The software makes filing taxes much less stressful.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is awesome I think they use Great software makes it easy..........every year
Date published: 2023-04-17
Rated 5 out of 5 by from Great work and business with turbo Great work helped out for the past three years Love turbo tax
Date published: 2023-04-17
Rated 2 out of 5 by from The changes to turbotax have ruined the product IT seems turbo tax management is more interested in making money than offering a good product. Every step of the way, I was asked if I wanted to upgrade my plan. Enough is enough. I wanted to see my forms,and the data that I entered but couldn't until I paid for the filing. My Louisiana state tax filing was incorrect. This has happened in the past. Your program incorrectly handled my START contribution carryover. We called your customer service, and talked with an turbotax assistant, who walked us through the program and said we were doing everything correctly but she was able to see that the program did not give us credit for our past contributions. Furthermore, her informatio from the state thatprovided the maximum amount we could claim was incorrect. Unfortunately, I was only able to see this after I paid the $59 to file the state and I believe I am justified in receiving a refund for that amount. I now will have to go to the state and amend the return.
Date published: 2023-04-17
Rated 1 out of 5 by from Buggy and frustrating Frequent bugs. Asks for the same information over and over. I've confirmed that I don't own a foreign bank account no fewer than 15 times.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes it easier! TurboTax guided me through each step making filing much easier.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbot Tax is awesome When you finish with an income or expense section, Turbot Tax should stay at the next section to work on, not go back to the beginning.
Date published: 2023-04-17
Rated 5 out of 5 by from Great service Easy and affordable. I am using for the 7th year. I recommend
Date published: 2023-04-17
Rated 3 out of 5 by from Good for procrastinators I used to enjoy turbotax but not so much now that they nickel and dime you for everything. Lesson learn next year I will not wait until the last minute to file.
Date published: 2023-04-17
Rated 5 out of 5 by from Hopeful I really struggled on getting back to filling in a part of the HSA form. I just hope I filled it out correctly.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1767
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes Filing Taxes a Snap I've used TurboTax for over 10 years. The software makes filing taxes much less stressful.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is awesome I think they use Great software makes it easy..........every year
Date published: 2023-04-17
Rated 5 out of 5 by from Great work and business with turbo Great work helped out for the past three years Love turbo tax
Date published: 2023-04-17
Rated 2 out of 5 by from The changes to turbotax have ruined the product IT seems turbo tax management is more interested in making money than offering a good product. Every step of the way, I was asked if I wanted to upgrade my plan. Enough is enough. I wanted to see my forms,and the data that I entered but couldn't until I paid for the filing. My Louisiana state tax filing was incorrect. This has happened in the past. Your program incorrectly handled my START contribution carryover. We called your customer service, and talked with an turbotax assistant, who walked us through the program and said we were doing everything correctly but she was able to see that the program did not give us credit for our past contributions. Furthermore, her informatio from the state thatprovided the maximum amount we could claim was incorrect. Unfortunately, I was only able to see this after I paid the $59 to file the state and I believe I am justified in receiving a refund for that amount. I now will have to go to the state and amend the return.
Date published: 2023-04-17
Rated 1 out of 5 by from Buggy and frustrating Frequent bugs. Asks for the same information over and over. I've confirmed that I don't own a foreign bank account no fewer than 15 times.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes it easier! TurboTax guided me through each step making filing much easier.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbot Tax is awesome When you finish with an income or expense section, Turbot Tax should stay at the next section to work on, not go back to the beginning.
Date published: 2023-04-17
Rated 5 out of 5 by from Great service Easy and affordable. I am using for the 7th year. I recommend
Date published: 2023-04-17
Rated 3 out of 5 by from Good for procrastinators I used to enjoy turbotax but not so much now that they nickel and dime you for everything. Lesson learn next year I will not wait until the last minute to file.
Date published: 2023-04-17
Rated 5 out of 5 by from Hopeful I really struggled on getting back to filling in a part of the HSA form. I just hope I filled it out correctly.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1767