TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Good and Bad Good: basic format works well, carryover data from last year is okay, I trust the logic and math. Bad: Required driver's license details (not required in my state), many redundant steps, the god-awful worst credit card purchase I've ever done, just to e-file my state. I deserve a refund on that.
Date published: 2022-04-14
Rated 4 out of 5 by from cost WAY TOO MUCH this year!! I have been using turbo tax for years, never get a discount code to keep coming back, and the price this year was over 150.00 to file! seriously, when people need the money the most, you are going to keep doing the nickle and dime game. Price for this and this and this. Well, when you need both the federal and you take the time to do the state and city, why would I delete it or pay the additional money since I just spent 2 more hours gathering crap together to do it! ridicoulous.
Date published: 2022-04-14
Rated 5 out of 5 by from USER FRIENDLY EASY SYSTEMATIC SEQUENCE OF ENTERING INCOME AND CREDIT DATA
Date published: 2022-04-14
Rated 2 out of 5 by from "Self Employed" cost more Somehow during the process, I apparently selected Self Employed and it charged me $190 for ME to go through my taxes. I couldn't go back to the basic Turbo Tax that's $59 and once you've started there's no going back to change it. I paid $80 more for no reason.
Date published: 2022-04-14
Rated 5 out of 5 by from I love using TurboTax! I would never go or use any other website other then TurboTax!
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use and worked perfectly Live help was available in a reasonable time and addressed my questioms
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome There is nothing more to say, Perfect and getting better all the time
Date published: 2022-04-14
Rated 4 out of 5 by from TURBO TAX INAPPROPRIATE LANGUAGE AND ATTITUD, AND WE WANT TO POTECT PRIVACY
Date published: 2022-04-14
Rated 1 out of 5 by from Wordst Inflexible Editiom Cannot delete state not needed. Canot easily adjust tax status for state 1099-R. INFLEXIBLE!
Date published: 2022-04-14
Rated 5 out of 5 by from I always use Turbo Tax I have been a customer of Turbo Tax for over 25 years. I have never had an issue with my tax return, and when we acquired a duplex business it was so easy to use. I am grateful I have this choice to use such an easy and efficient system.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1763
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good and Bad Good: basic format works well, carryover data from last year is okay, I trust the logic and math. Bad: Required driver's license details (not required in my state), many redundant steps, the god-awful worst credit card purchase I've ever done, just to e-file my state. I deserve a refund on that.
Date published: 2022-04-14
Rated 4 out of 5 by from cost WAY TOO MUCH this year!! I have been using turbo tax for years, never get a discount code to keep coming back, and the price this year was over 150.00 to file! seriously, when people need the money the most, you are going to keep doing the nickle and dime game. Price for this and this and this. Well, when you need both the federal and you take the time to do the state and city, why would I delete it or pay the additional money since I just spent 2 more hours gathering crap together to do it! ridicoulous.
Date published: 2022-04-14
Rated 5 out of 5 by from USER FRIENDLY EASY SYSTEMATIC SEQUENCE OF ENTERING INCOME AND CREDIT DATA
Date published: 2022-04-14
Rated 2 out of 5 by from "Self Employed" cost more Somehow during the process, I apparently selected Self Employed and it charged me $190 for ME to go through my taxes. I couldn't go back to the basic Turbo Tax that's $59 and once you've started there's no going back to change it. I paid $80 more for no reason.
Date published: 2022-04-14
Rated 5 out of 5 by from I love using TurboTax! I would never go or use any other website other then TurboTax!
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use and worked perfectly Live help was available in a reasonable time and addressed my questioms
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome There is nothing more to say, Perfect and getting better all the time
Date published: 2022-04-14
Rated 4 out of 5 by from TURBO TAX INAPPROPRIATE LANGUAGE AND ATTITUD, AND WE WANT TO POTECT PRIVACY
Date published: 2022-04-14
Rated 1 out of 5 by from Wordst Inflexible Editiom Cannot delete state not needed. Canot easily adjust tax status for state 1099-R. INFLEXIBLE!
Date published: 2022-04-14
Rated 5 out of 5 by from I always use Turbo Tax I have been a customer of Turbo Tax for over 25 years. I have never had an issue with my tax return, and when we acquired a duplex business it was so easy to use. I am grateful I have this choice to use such an easy and efficient system.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1763