TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Simple to use. Incorporating my State Tax Return was easy.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use, anyone can do it! Lots of required work but directions are on-point, made it easier to complete. Fee was a little high than expected though.
Date published: 2022-04-16
Rated 1 out of 5 by from Not happy with "convenience fee" To add insult to the injury of having to pay nearly $5,000 of taxes this year, I couldn't even e-file using a credit card because of your "convenience fee" of 2.94%. That is NOT convenient for me, and I don't know why it has to be so much. $3 standard fee would have been acceptable, not nearly $95!
Date published: 2022-04-16
Rated 1 out of 5 by from Worst Version Yet Definitely more difficult to file this year. Guidance was lacking.
Date published: 2022-04-16
Rated 4 out of 5 by from first time doing taxes by myself. It was pretty m Specialist were very helpful. Lakisha (hope I spelled that right) was very patient with me & found the answers I needed.
Date published: 2022-04-16
Rated 5 out of 5 by from Definitely Turbo Tax is amazing! My experience using Turbo Tax for filing my income tax for the last six years has been beneficial for the information they put in the Learn more sections and the fact that this instrument is relatively easy to use. Turbo Tax takes you step by step through all the things you need to know to help you to get the best opportunity for tax returns.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is ok Some of the missing information notice, didn't explain what was missing. So I'm sending this off blind, hoping that I enter the correct 'missing information' in the correct area/box??? who knows!! TurboTax's is so confusing and vague even when trying to search what something meant. Hoping for the best, that the IRS accepts my tax file.
Date published: 2022-04-16
Rated 5 out of 5 by from I Love Turbo Tax Easy and very user friendly... anyone can use it!!
Date published: 2022-04-16
Rated 5 out of 5 by from Very helpful My experience was great. It was very easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from tHANK YIU Great..Thak you for the easyness-Really great! user friendly
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1745
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Simple to use. Incorporating my State Tax Return was easy.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use, anyone can do it! Lots of required work but directions are on-point, made it easier to complete. Fee was a little high than expected though.
Date published: 2022-04-16
Rated 1 out of 5 by from Not happy with "convenience fee" To add insult to the injury of having to pay nearly $5,000 of taxes this year, I couldn't even e-file using a credit card because of your "convenience fee" of 2.94%. That is NOT convenient for me, and I don't know why it has to be so much. $3 standard fee would have been acceptable, not nearly $95!
Date published: 2022-04-16
Rated 1 out of 5 by from Worst Version Yet Definitely more difficult to file this year. Guidance was lacking.
Date published: 2022-04-16
Rated 4 out of 5 by from first time doing taxes by myself. It was pretty m Specialist were very helpful. Lakisha (hope I spelled that right) was very patient with me & found the answers I needed.
Date published: 2022-04-16
Rated 5 out of 5 by from Definitely Turbo Tax is amazing! My experience using Turbo Tax for filing my income tax for the last six years has been beneficial for the information they put in the Learn more sections and the fact that this instrument is relatively easy to use. Turbo Tax takes you step by step through all the things you need to know to help you to get the best opportunity for tax returns.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is ok Some of the missing information notice, didn't explain what was missing. So I'm sending this off blind, hoping that I enter the correct 'missing information' in the correct area/box??? who knows!! TurboTax's is so confusing and vague even when trying to search what something meant. Hoping for the best, that the IRS accepts my tax file.
Date published: 2022-04-16
Rated 5 out of 5 by from I Love Turbo Tax Easy and very user friendly... anyone can use it!!
Date published: 2022-04-16
Rated 5 out of 5 by from Very helpful My experience was great. It was very easy to understand.
Date published: 2022-04-16
Rated 5 out of 5 by from tHANK YIU Great..Thak you for the easyness-Really great! user friendly
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1745