TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from I still had to pay $25 for State return????? Much of it worked well but after selecting to use my FREE STATE eFILE, the program STILL MADE ME PAY $25 TO SEND MY STATE RETURN. NOt pleased with this!!! May look into other alternative options next year. Another area showed my Car Registrations fees and then showed them as ZERO in another area. Needs some more corrections.
Date published: 2023-04-18
Rated 1 out of 5 by from Software kept stopping when entering 1099-DIV info Overpriced and difficult to use, particularly for a simple return. That, combined with the persistent and unnecessary "upsell" attempts made using TT annoying.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Taxi is fantastic! Easy to follow instructions. Import feature saves a lot of time. Explanations are clear and in layman's language.
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT SERVICE Great product, have used it for the past 8 years with success
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbo tax! I love using turbo tax its user interface is easy and has all the info in case you don't understand or know where to find something. The way it connects to your bank, mortgage sites and stock sites to get its info is AMAZING! Overall I managed to get my taxes done quickly and I feel like a real adult doing it myself lol Thank intuit!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is your Online accountant Used turbo tax for over 13 years now and always been pleased with service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great I always use Turbo Tax, it's fast, inexpensive and accurate.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax almost causing me hundred of Fed Return It automatically assume that my itemized tax deduction is lower than standardized. It could have cost me hundred of dollars. Make sure you go through process thoroughly.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax makes it simple for me every year. Turbo tax gives me the tools to accurately prepare my returns every year while getting the most out of my return through a series of easy to understand questions.
Date published: 2023-04-18
Rated 1 out of 5 by from No Garbage, had to pay money to owe the IRS more money.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1745
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I still had to pay $25 for State return????? Much of it worked well but after selecting to use my FREE STATE eFILE, the program STILL MADE ME PAY $25 TO SEND MY STATE RETURN. NOt pleased with this!!! May look into other alternative options next year. Another area showed my Car Registrations fees and then showed them as ZERO in another area. Needs some more corrections.
Date published: 2023-04-18
Rated 1 out of 5 by from Software kept stopping when entering 1099-DIV info Overpriced and difficult to use, particularly for a simple return. That, combined with the persistent and unnecessary "upsell" attempts made using TT annoying.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Taxi is fantastic! Easy to follow instructions. Import feature saves a lot of time. Explanations are clear and in layman's language.
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT SERVICE Great product, have used it for the past 8 years with success
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbo tax! I love using turbo tax its user interface is easy and has all the info in case you don't understand or know where to find something. The way it connects to your bank, mortgage sites and stock sites to get its info is AMAZING! Overall I managed to get my taxes done quickly and I feel like a real adult doing it myself lol Thank intuit!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is your Online accountant Used turbo tax for over 13 years now and always been pleased with service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great I always use Turbo Tax, it's fast, inexpensive and accurate.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax almost causing me hundred of Fed Return It automatically assume that my itemized tax deduction is lower than standardized. It could have cost me hundred of dollars. Make sure you go through process thoroughly.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax makes it simple for me every year. Turbo tax gives me the tools to accurately prepare my returns every year while getting the most out of my return through a series of easy to understand questions.
Date published: 2023-04-18
Rated 1 out of 5 by from No Garbage, had to pay money to owe the IRS more money.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1745