TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Charge for an extra service I was charged $120 to file my own taxes. I put that I did not want to add max, but the added max.
Date published: 2021-05-12
Rated 4 out of 5 by from First time using Turbo Tax So far so good, There was a problem. The IRS rejected it.
Date published: 2021-05-12
Rated 3 out of 5 by from Agents Need More Training Turbo Tax was very easy to use, but the agents in the chat were not helpful. Anytime I asked a question they just sent me links to other questions that didn't help with what I needed.
Date published: 2021-05-12
Rated 3 out of 5 by from 2020=Train wreck I normally LOVE Turbo Tax, but 2020 was complicated. My frustration is probably more directed at the IRS, but since TT is the product I use, they have to take some of the angst. I rushed to get a return filed so my daughter could get the 3rd stimulus. But in my hurry, I did not know that the first $10K of unemployment was exempt from taxes. So, now, the IRS is behind and we're told to wait and NOT file an amended return. So, now we wait.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is very good software because it takes away a great deal of paperwork, tax questions and saves time. The software is worth the taxpayer's investment when it comes to electronic filing. Great Software!
Date published: 2021-05-12
Rated 5 out of 5 by from I think this is great HR Block required me to come in person this year and I had it. TurboTax was easy to use and great.
Date published: 2021-05-12
Rated 5 out of 5 by from turbo tax is awesome turbo tax is awesome. the process was super fast and easy
Date published: 2021-05-12
Rated 5 out of 5 by from I can't imagine ever switching to anything else. I have used Turbo Tax Deluxe since it came out and have found it to be the best on the market. I did try HR Block one time and was not happy. Turbo Tax is so much easier to navigate.
Date published: 2021-05-12
Rated 5 out of 5 by from Product works very well Generally, the process is user friendly and easy to follow.
Date published: 2021-05-12
Rated 5 out of 5 by from Very Easy to Use and Great Search Function For not so complex tax situations TurboTax was a great fit for me.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1745
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Charge for an extra service I was charged $120 to file my own taxes. I put that I did not want to add max, but the added max.
Date published: 2021-05-12
Rated 4 out of 5 by from First time using Turbo Tax So far so good, There was a problem. The IRS rejected it.
Date published: 2021-05-12
Rated 3 out of 5 by from Agents Need More Training Turbo Tax was very easy to use, but the agents in the chat were not helpful. Anytime I asked a question they just sent me links to other questions that didn't help with what I needed.
Date published: 2021-05-12
Rated 3 out of 5 by from 2020=Train wreck I normally LOVE Turbo Tax, but 2020 was complicated. My frustration is probably more directed at the IRS, but since TT is the product I use, they have to take some of the angst. I rushed to get a return filed so my daughter could get the 3rd stimulus. But in my hurry, I did not know that the first $10K of unemployment was exempt from taxes. So, now, the IRS is behind and we're told to wait and NOT file an amended return. So, now we wait.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is very good software because it takes away a great deal of paperwork, tax questions and saves time. The software is worth the taxpayer's investment when it comes to electronic filing. Great Software!
Date published: 2021-05-12
Rated 5 out of 5 by from I think this is great HR Block required me to come in person this year and I had it. TurboTax was easy to use and great.
Date published: 2021-05-12
Rated 5 out of 5 by from turbo tax is awesome turbo tax is awesome. the process was super fast and easy
Date published: 2021-05-12
Rated 5 out of 5 by from I can't imagine ever switching to anything else. I have used Turbo Tax Deluxe since it came out and have found it to be the best on the market. I did try HR Block one time and was not happy. Turbo Tax is so much easier to navigate.
Date published: 2021-05-12
Rated 5 out of 5 by from Product works very well Generally, the process is user friendly and easy to follow.
Date published: 2021-05-12
Rated 5 out of 5 by from Very Easy to Use and Great Search Function For not so complex tax situations TurboTax was a great fit for me.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1745