TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
AlanaM85 from
Great Website !
They really walk you through , step by step instructions.
Date published: 2021-03-29
Rated 1 out of 5 by
cake3 from
Better
Liked the support and help received. Everyone was very helpful and helped me to resolve all of my issues. Price a bit higher than anticipated .
Date published: 2021-03-29
Rated 1 out of 5 by
DisappointdLongTimeUser from
TurboTax does not handle Form 4684 correctly!
Form 4684 for Federally Declared Disasters require Line 5 and Line 6 to remain empty if a Safe Harbor method is being used and the resulting loss from the Safe Harbor method be put into only Line 7. TurboTax does not allow Line 5 or Line 6 to be empty. Nor does it allow Line 7 to be overridden! When calling the support line, I was connected to someone whose accent was so heavy, I could not make out what they were saying even after asking them to spell the words they were trying to say. My only option was either (1) print the forms out and white out the Line 5 and 6 on 95 enteries and mail or (2) e-file and hope the explanation that TurboTax would not allow the correct entries, which I chose. When researching this issue, it was known to TurboTax in 2019. I wasted many hours trying to deal with this issue.
Date published: 2021-03-29
Rated 5 out of 5 by
Blaze5050 from
Love it
amazing. Easy to do. Went smoothly. I recommend this site
Date published: 2021-03-29
Rated 5 out of 5 by
CarlaBullCity from
Helpful and Comprehensive
TurboTax was incredibly user-friendly. The service walks you through every possible scenario that might apply to you and there is live help if you need it. For someone who does not know a lot about taxes, I was able to file easily with minimal headache.
Date published: 2021-03-29
Rated 5 out of 5 by
jake1199 from
Nice and easy
I actually started with H&R Block online, but the tried to charge me for both state and federal taxes. Love you Turbo Tax!
Date published: 2021-03-29
Rated 5 out of 5 by
Yaboatz from
Great
Very helpful, I get lost trying to do my taxes most of the time but this made it too easy.
Date published: 2021-03-29
Rated 5 out of 5 by
jadet02 from
Second Time Filing
Turbotax was very helpful and FREE will be using again
Date published: 2021-03-29
Rated 5 out of 5 by
Kimhashope from
Love it!
So easy! I trust them to get the biggets tax refund possiabel!
Date published: 2021-03-29
Rated 5 out of 5 by
NelleNella from
Very Helpful
I have used TurboTax for 8 yrs. Software easy to use and accurate. Have not had any issues so far. Will continue to use.
All TurboTax® Offerings Reviews - Page 1716
Date published: 2021-03-29
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
AlanaM85 from
Great Website !
They really walk you through , step by step instructions.
Date published: 2021-03-29
Rated 1 out of 5 by
cake3 from
Better
Liked the support and help received. Everyone was very helpful and helped me to resolve all of my issues. Price a bit higher than anticipated .
Date published: 2021-03-29
Rated 1 out of 5 by
DisappointdLongTimeUser from
TurboTax does not handle Form 4684 correctly!
Form 4684 for Federally Declared Disasters require Line 5 and Line 6 to remain empty if a Safe Harbor method is being used and the resulting loss from the Safe Harbor method be put into only Line 7. TurboTax does not allow Line 5 or Line 6 to be empty. Nor does it allow Line 7 to be overridden! When calling the support line, I was connected to someone whose accent was so heavy, I could not make out what they were saying even after asking them to spell the words they were trying to say. My only option was either (1) print the forms out and white out the Line 5 and 6 on 95 enteries and mail or (2) e-file and hope the explanation that TurboTax would not allow the correct entries, which I chose. When researching this issue, it was known to TurboTax in 2019. I wasted many hours trying to deal with this issue.
Date published: 2021-03-29
Rated 5 out of 5 by
Blaze5050 from
Love it
amazing. Easy to do. Went smoothly. I recommend this site
Date published: 2021-03-29
Rated 5 out of 5 by
CarlaBullCity from
Helpful and Comprehensive
TurboTax was incredibly user-friendly. The service walks you through every possible scenario that might apply to you and there is live help if you need it. For someone who does not know a lot about taxes, I was able to file easily with minimal headache.
Date published: 2021-03-29
Rated 5 out of 5 by
jake1199 from
Nice and easy
I actually started with H&R Block online, but the tried to charge me for both state and federal taxes. Love you Turbo Tax!
Date published: 2021-03-29
Rated 5 out of 5 by
Yaboatz from
Great
Very helpful, I get lost trying to do my taxes most of the time but this made it too easy.
Date published: 2021-03-29
Rated 5 out of 5 by
jadet02 from
Second Time Filing
Turbotax was very helpful and FREE will be using again
Date published: 2021-03-29
Rated 5 out of 5 by
Kimhashope from
Love it!
So easy! I trust them to get the biggets tax refund possiabel!
Date published: 2021-03-29
Rated 5 out of 5 by
NelleNella from
Very Helpful
I have used TurboTax for 8 yrs. Software easy to use and accurate. Have not had any issues so far. Will continue to use.
All TurboTax® Offerings Reviews - Page 1716
Date published: 2021-03-29