TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Way too expensive when I'm doing it myself It's such a confusing format and the out of state taxes are so confusing. It's way too expensive and takes way too long.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is awesome! Super easy to understand and the website was user friendly!
Date published: 2023-04-18
Rated 5 out of 5 by from Relatively painless i tied to E-file, but that turned out to be a giant joke on me, so thank goodness Tt helped me get refiled in time
Date published: 2023-04-18
Rated 4 out of 5 by from Great Product, but charge too much State Ret The product is great for online filing. However, you are charging way too much to complete a state return: especially for repeat customers. This is first year in 10 years I've elected to not use your program to file State.
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive I paid more than $200 It was too expensive. I wish I file my tax early to avoid that
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is #1 I use turbo tax every year and I have never been disappointed. I always get back more than I expect and 20% more than other tax preps get back.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was fast and easy I used to use TaxCut software but I find TurboTax more user friendly
Date published: 2023-04-18
Rated 4 out of 5 by from super easy, completed business taxes in 1 day! very easy software. i've used this service 3 years and i can't complain. other sites are free but if you are not confident in filling out your tax info or want it done super fast, i would recommend turbotax!
Date published: 2023-04-18
Rated 1 out of 5 by from Awful. Don't use for multi school districts in OH I've used TurboTax for 20 years+, the software is declining in capabilities. Ohio pays school taxes by district numbers. The software is incapable of handing multiple districts. It simply doesn't copy information down from Federal to State Returns if multiple districts are on the W2s. Only one district is copied. I utilized live support. No resolution. My family moved in July and paid tax to two districts. People move as part of life. For the cost of the software, I would expect basic functionality to work. No, you can't just add another district to the State return...because it doesn't allow you to enter the amount you paid to the new district. So it's a partial solution...that is total nonsense. Live Support provided me a 20% discount code to use. Not enough given the hassle. Furthermore, you have to look for the option to enter the discount code because of the upsell offers are shoved in your face. The collection of more personal information as part of submitting a review....nonsense.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy to use I had an easy time using Turbo Tax. Great experience.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1716
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Way too expensive when I'm doing it myself It's such a confusing format and the out of state taxes are so confusing. It's way too expensive and takes way too long.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is awesome! Super easy to understand and the website was user friendly!
Date published: 2023-04-18
Rated 5 out of 5 by from Relatively painless i tied to E-file, but that turned out to be a giant joke on me, so thank goodness Tt helped me get refiled in time
Date published: 2023-04-18
Rated 4 out of 5 by from Great Product, but charge too much State Ret The product is great for online filing. However, you are charging way too much to complete a state return: especially for repeat customers. This is first year in 10 years I've elected to not use your program to file State.
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive I paid more than $200 It was too expensive. I wish I file my tax early to avoid that
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is #1 I use turbo tax every year and I have never been disappointed. I always get back more than I expect and 20% more than other tax preps get back.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was fast and easy I used to use TaxCut software but I find TurboTax more user friendly
Date published: 2023-04-18
Rated 4 out of 5 by from super easy, completed business taxes in 1 day! very easy software. i've used this service 3 years and i can't complain. other sites are free but if you are not confident in filling out your tax info or want it done super fast, i would recommend turbotax!
Date published: 2023-04-18
Rated 1 out of 5 by from Awful. Don't use for multi school districts in OH I've used TurboTax for 20 years+, the software is declining in capabilities. Ohio pays school taxes by district numbers. The software is incapable of handing multiple districts. It simply doesn't copy information down from Federal to State Returns if multiple districts are on the W2s. Only one district is copied. I utilized live support. No resolution. My family moved in July and paid tax to two districts. People move as part of life. For the cost of the software, I would expect basic functionality to work. No, you can't just add another district to the State return...because it doesn't allow you to enter the amount you paid to the new district. So it's a partial solution...that is total nonsense. Live Support provided me a 20% discount code to use. Not enough given the hassle. Furthermore, you have to look for the option to enter the discount code because of the upsell offers are shoved in your face. The collection of more personal information as part of submitting a review....nonsense.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy to use I had an easy time using Turbo Tax. Great experience.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1716