TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from My Review Nathan was fantastic. He quickly fixed the flaw in the turbo tax program and got me on the way.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy every year Very easy and accurate. Will continue to use every year!
Date published: 2022-04-14
Rated 1 out of 5 by from Horrid experience It kept me in a loop about needing to fill out form 8626 or something like that and needing a 1095a. Then when I was trying to find the form 8626, they dont send you to it and you have to look for it yourself on the tax return. It was horrible and stressful.
Date published: 2022-04-14
Rated 4 out of 5 by from I think Turbo Tax is pretty good When I need customer service, either chat or live, I've always been satisfied with the support I get.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and detailed. Easy to do myself, through and like the search option. I use it all the time and learn a lot. Been using Turbo Tax for years.
Date published: 2022-04-14
Rated 4 out of 5 by from PayPal didn't work Was unable to pay with PayPal as the button to move past the page never appeared. I had to use a credit card.
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy to Use I no longer want to do my taxes manually. So, TurboTax was my go to software.
Date published: 2022-04-14
Rated 4 out of 5 by from Great tax-filing software, but.......see "Review" Was unable to get to a page to enter credit card number to pay state tax filing fee!........so after several iterations of round and round, I bit the bullet and agreed to have fee (with exorbitant surcharge) deducted from my refund.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy, Easy, Easy! Great experience, used it for 5 years running, will not stop
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax eventually works I bought turbo tax premier but did not have home office feature - upgraded to home and small business...bought audit defense and the subsequently was able to file using online turbo tax( keeping my fingers crossed)
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1694
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from My Review Nathan was fantastic. He quickly fixed the flaw in the turbo tax program and got me on the way.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy every year Very easy and accurate. Will continue to use every year!
Date published: 2022-04-14
Rated 1 out of 5 by from Horrid experience It kept me in a loop about needing to fill out form 8626 or something like that and needing a 1095a. Then when I was trying to find the form 8626, they dont send you to it and you have to look for it yourself on the tax return. It was horrible and stressful.
Date published: 2022-04-14
Rated 4 out of 5 by from I think Turbo Tax is pretty good When I need customer service, either chat or live, I've always been satisfied with the support I get.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and detailed. Easy to do myself, through and like the search option. I use it all the time and learn a lot. Been using Turbo Tax for years.
Date published: 2022-04-14
Rated 4 out of 5 by from PayPal didn't work Was unable to pay with PayPal as the button to move past the page never appeared. I had to use a credit card.
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy to Use I no longer want to do my taxes manually. So, TurboTax was my go to software.
Date published: 2022-04-14
Rated 4 out of 5 by from Great tax-filing software, but.......see "Review" Was unable to get to a page to enter credit card number to pay state tax filing fee!........so after several iterations of round and round, I bit the bullet and agreed to have fee (with exorbitant surcharge) deducted from my refund.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy, Easy, Easy! Great experience, used it for 5 years running, will not stop
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax eventually works I bought turbo tax premier but did not have home office feature - upgraded to home and small business...bought audit defense and the subsequently was able to file using online turbo tax( keeping my fingers crossed)
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1694