TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax is a god product Have used Turbo tax for years but like others my laptop is still has Windows 7 on it. I dont need to update my computer as its perfect for what I use it for. Disappointed that Turbo tax could not keep a product we could all still use stress free. I had to borrow a laptop to do my taxes! Bigger issue was although product is great to guide you through everything - we downloaded via the license code, it then said restarting as it always does.. then popped up with a "online" button. Only button available so I selected! In the end - I purchased product but when I was done with taxes it wanted me to pay! Apparently my license version was loaded but the Turbo Tax website refreshed with the online version and allowed me to start my taxes. I had to pay twice! Old blogs said they could provide instructions on how to move from online into your purchased version but no longer an option! Now Im waiting t see if I can get reimbursed! Again.. the product is great but some glitches need to be sorted out!
Date published: 2021-05-17
Rated 5 out of 5 by from So Easy Fast & easy. Walked through every step. Easy to understand.
Date published: 2021-05-17
Rated 5 out of 5 by from I like using Turbo Tax! I did not engage with Turbo Tax experts, I found the Turbo Tax is a great software platform.
Date published: 2021-05-17
Rated 4 out of 5 by from Good Result this year Took some time but we got it done! Hope to do things faster next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Was Easy to Use! I've used other tax software in previous years, Turbo Tax is easier to use and helped to guide me through the process so much better. Using the tax professionals to answer questions was a quick response. I wish I'd tried it sooner!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Made It pretty darn easy ! :) It was a relief that it was rather simple with their prompts and explaining things pretty well for this novice guy... lol
Date published: 2021-05-17
Rated 4 out of 5 by from increase the capability of handling Day Trader Very excellent and I am very happy about TurboTax! Hope to have more capability increase the capability of handling Day Trader activity. There are much more day traders now.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS GREAT, GREAT,GREAT GREAT GREAT GREAT GREAT GREAT
Date published: 2021-05-17
Rated 5 out of 5 by from Fantastic tax return tools I been fan for years. Easy to use and very intuitive, I couldn't ask for better tools than Intuit.
Date published: 2021-05-17
Rated 1 out of 5 by from Very very very SLOW Loading is very slow. Doing the W2-G (casino winnings) is very, very, very, slow. Moving from one text box to the next is a whole 1 or 2 minutes. Why????? Fire all your current programmers!!! It might be my last year using Turbo Tax.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1678
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is a god product Have used Turbo tax for years but like others my laptop is still has Windows 7 on it. I dont need to update my computer as its perfect for what I use it for. Disappointed that Turbo tax could not keep a product we could all still use stress free. I had to borrow a laptop to do my taxes! Bigger issue was although product is great to guide you through everything - we downloaded via the license code, it then said restarting as it always does.. then popped up with a "online" button. Only button available so I selected! In the end - I purchased product but when I was done with taxes it wanted me to pay! Apparently my license version was loaded but the Turbo Tax website refreshed with the online version and allowed me to start my taxes. I had to pay twice! Old blogs said they could provide instructions on how to move from online into your purchased version but no longer an option! Now Im waiting t see if I can get reimbursed! Again.. the product is great but some glitches need to be sorted out!
Date published: 2021-05-17
Rated 5 out of 5 by from So Easy Fast & easy. Walked through every step. Easy to understand.
Date published: 2021-05-17
Rated 5 out of 5 by from I like using Turbo Tax! I did not engage with Turbo Tax experts, I found the Turbo Tax is a great software platform.
Date published: 2021-05-17
Rated 4 out of 5 by from Good Result this year Took some time but we got it done! Hope to do things faster next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Was Easy to Use! I've used other tax software in previous years, Turbo Tax is easier to use and helped to guide me through the process so much better. Using the tax professionals to answer questions was a quick response. I wish I'd tried it sooner!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Made It pretty darn easy ! :) It was a relief that it was rather simple with their prompts and explaining things pretty well for this novice guy... lol
Date published: 2021-05-17
Rated 4 out of 5 by from increase the capability of handling Day Trader Very excellent and I am very happy about TurboTax! Hope to have more capability increase the capability of handling Day Trader activity. There are much more day traders now.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS GREAT, GREAT,GREAT GREAT GREAT GREAT GREAT GREAT
Date published: 2021-05-17
Rated 5 out of 5 by from Fantastic tax return tools I been fan for years. Easy to use and very intuitive, I couldn't ask for better tools than Intuit.
Date published: 2021-05-17
Rated 1 out of 5 by from Very very very SLOW Loading is very slow. Doing the W2-G (casino winnings) is very, very, very, slow. Moving from one text box to the next is a whole 1 or 2 minutes. Why????? Fire all your current programmers!!! It might be my last year using Turbo Tax.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1678