TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great Very east to use. I did get stuck on some issues, but TurboTax got me though it. Thank you
Date published: 2021-05-17
Rated 3 out of 5 by from CD Turbo Tax mailed to me was unreadable! CD would not load. I rushed out and bought one from Best Buy that worked!
Date published: 2021-05-17
Rated 1 out of 5 by from Georgia State Showing up even when no income ever Had used Turbo tax for my BIL to file for Federal and Georgia State Tax. But it was forcing me to file Georgia even when I have never filed Georgia State Tax and it does not apply to me.
Date published: 2021-05-17
Rated 1 out of 5 by from What Happened! I have been using TurboTax for 20 Plus years. I filed electronic last year and now I just keep getting AGI errors from the values being brought in from 2019 which prevent the IRS from accepting my file. You swept my Credit card for Paying the IRS and a $25 processing fee to file electronically with CA FTB. I processed payment with CA FTB by Check and an hour later, the IRS rejects my electronic filing. Subsequently 3 other attempts were also rejected; so now I have no other option but mailing and paying by check both IRS and CA FTB. Thanks
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo is very easy to follow and get it well too! I have used Turbo Tax for a long time. It's easy to fill in and love the advise and the guidance well.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent software Filing tax using Turbo tax is bit pricey. Please lower the price in the future.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Handy Tool I have used Turbo Tax for several years. This year my investments were a little more complicated than past years. Turbo Tax downloaded the report from my investment firm saving me from having to hire a tax accountant. What turned out to be more complicated was submitting my return by e-file. When Turbo Tax directed you to set a PIN, it turns out that they should have told you to insert the PIN you used on your 2019 return.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use The cost was reasonable & was easy to use. I'll use it again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from wonderful experience. So easy, even I can do it. It only took a few minutes.
Date published: 2021-05-17
Rated 3 out of 5 by from the person was very helpful they did help, but i did not like the fact that my taxes were rejected because the tax person did not let me put my AGI from 2019 tax papers. this made my taxes for 2020 rejected
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1675
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great Very east to use. I did get stuck on some issues, but TurboTax got me though it. Thank you
Date published: 2021-05-17
Rated 3 out of 5 by from CD Turbo Tax mailed to me was unreadable! CD would not load. I rushed out and bought one from Best Buy that worked!
Date published: 2021-05-17
Rated 1 out of 5 by from Georgia State Showing up even when no income ever Had used Turbo tax for my BIL to file for Federal and Georgia State Tax. But it was forcing me to file Georgia even when I have never filed Georgia State Tax and it does not apply to me.
Date published: 2021-05-17
Rated 1 out of 5 by from What Happened! I have been using TurboTax for 20 Plus years. I filed electronic last year and now I just keep getting AGI errors from the values being brought in from 2019 which prevent the IRS from accepting my file. You swept my Credit card for Paying the IRS and a $25 processing fee to file electronically with CA FTB. I processed payment with CA FTB by Check and an hour later, the IRS rejects my electronic filing. Subsequently 3 other attempts were also rejected; so now I have no other option but mailing and paying by check both IRS and CA FTB. Thanks
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo is very easy to follow and get it well too! I have used Turbo Tax for a long time. It's easy to fill in and love the advise and the guidance well.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent software Filing tax using Turbo tax is bit pricey. Please lower the price in the future.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is Handy Tool I have used Turbo Tax for several years. This year my investments were a little more complicated than past years. Turbo Tax downloaded the report from my investment firm saving me from having to hire a tax accountant. What turned out to be more complicated was submitting my return by e-file. When Turbo Tax directed you to set a PIN, it turns out that they should have told you to insert the PIN you used on your 2019 return.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use The cost was reasonable & was easy to use. I'll use it again next year.
Date published: 2021-05-17
Rated 5 out of 5 by from wonderful experience. So easy, even I can do it. It only took a few minutes.
Date published: 2021-05-17
Rated 3 out of 5 by from the person was very helpful they did help, but i did not like the fact that my taxes were rejected because the tax person did not let me put my AGI from 2019 tax papers. this made my taxes for 2020 rejected
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1675