TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from thank you so much great software very easy to use. Made doing the taxes easy
Date published: 2023-04-30
Rated 1 out of 5 by from Didn't file my taxes 2 years in a row! Turbotax has failed to file my taxes 2 years in a row - I get through the entire process, pay, and discover weeks later that the taxes were never filed. This year, they also charged me for an additional tier of service, which I didn't user or select. Wish there were better alternates on the market.
Date published: 2023-04-30
Rated 1 out of 5 by from E-filed and paid but payment did not go through. I e-filed and paid my federal and state taxes on 4/16/2023 through one bank account for federal and another account for state and neither went through even though I remember going through all of the steps. I just paid again today however will likely be hit with interest and penalties due to this. I have used Turbo Tax for years and this is the first time this has happened.
Date published: 2023-04-30
Rated 5 out of 5 by from TurboTax is awesome It's been a great experience for me this year learning how to use the software
Date published: 2023-04-30
Rated 5 out of 5 by from Turbotax is awesome Been using for the last 8yrs self returns. Turbo is the best by far & more accurate then others
Date published: 2023-04-30
Rated 5 out of 5 by from Why pay anyone else? Turbo Tax is convenient and easy to use and understand. It helps me get deductions I didn't think about. Why pay someone else when you can do it yourself- with Turbo Tax!
Date published: 2023-04-30
Rated 5 out of 5 by from Turbo Tax is very reliable. Turbo Tax is very convenient and easy to process. Answers to any question you may have are always available.
Date published: 2023-04-30
Rated 4 out of 5 by from Easy and thorough. I have used Turbo tax for several years and have found it very user friendly. This is the first year I had issues loading the previous year's tax information. I have a new laptop and tried to sign into my account to no avail. I had to create a new account which made absolutely no sense.
Date published: 2023-04-30
Rated 1 out of 5 by from Free Turbotax is not free Free Turbotax is not free, they force you to pay even when you don't get anything for tax return
Date published: 2023-04-30
Rated 5 out of 5 by from Excellent Sevice Absolutely amazing. Every detail was seamless. I had no problem with my situation. All of my questions were answered.
Date published: 2023-04-30
All TurboTax® Offerings Reviews - Page 167
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from thank you so much great software very easy to use. Made doing the taxes easy
Date published: 2023-04-30
Rated 1 out of 5 by from Didn't file my taxes 2 years in a row! Turbotax has failed to file my taxes 2 years in a row - I get through the entire process, pay, and discover weeks later that the taxes were never filed. This year, they also charged me for an additional tier of service, which I didn't user or select. Wish there were better alternates on the market.
Date published: 2023-04-30
Rated 1 out of 5 by from E-filed and paid but payment did not go through. I e-filed and paid my federal and state taxes on 4/16/2023 through one bank account for federal and another account for state and neither went through even though I remember going through all of the steps. I just paid again today however will likely be hit with interest and penalties due to this. I have used Turbo Tax for years and this is the first time this has happened.
Date published: 2023-04-30
Rated 5 out of 5 by from TurboTax is awesome It's been a great experience for me this year learning how to use the software
Date published: 2023-04-30
Rated 5 out of 5 by from Turbotax is awesome Been using for the last 8yrs self returns. Turbo is the best by far & more accurate then others
Date published: 2023-04-30
Rated 5 out of 5 by from Why pay anyone else? Turbo Tax is convenient and easy to use and understand. It helps me get deductions I didn't think about. Why pay someone else when you can do it yourself- with Turbo Tax!
Date published: 2023-04-30
Rated 5 out of 5 by from Turbo Tax is very reliable. Turbo Tax is very convenient and easy to process. Answers to any question you may have are always available.
Date published: 2023-04-30
Rated 4 out of 5 by from Easy and thorough. I have used Turbo tax for several years and have found it very user friendly. This is the first year I had issues loading the previous year's tax information. I have a new laptop and tried to sign into my account to no avail. I had to create a new account which made absolutely no sense.
Date published: 2023-04-30
Rated 1 out of 5 by from Free Turbotax is not free Free Turbotax is not free, they force you to pay even when you don't get anything for tax return
Date published: 2023-04-30
Rated 5 out of 5 by from Excellent Sevice Absolutely amazing. Every detail was seamless. I had no problem with my situation. All of my questions were answered.
Date published: 2023-04-30
All TurboTax® Offerings Reviews - Page 167