TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from I have to find a better way Turbo Tax charged me nearly $300 for ME to do my taxes, which really wasn't any savings. However, they were conscious enough to allow me to tell the truth and shame the devil about this expensive service.
Date published: 2023-08-04
Rated 1 out of 5 by from Always good service and questions always answered I have been using them for 4 or 5 years and I will continue. Easy process and easy customer support.
Date published: 2023-08-04
Rated 5 out of 5 by from Turbo Tax software and support is amazing Working with Debra on my 2021 amended tax return issues was extremely helpful. Somehow my file was corrupted affecting one of my asset entries. I'm so appreciative of Debra guiding me through the process of resolving this issue. Debra also explained the need to file a 1040 X and assisted in adjusting my 1040, to reflect a refund due to omitting a tax loss due to a stock sale in 2021. She was very detailed-oriented in answering my concerns.
Date published: 2023-08-04
Rated 5 out of 5 by from Works for the whole family. I have been using Turbo Tax for 5 years. My son, daughter have also used and they are self employed.
Date published: 2023-08-04
Rated 5 out of 5 by from turbo tax was excellent turbo tax was way easier to understand as far was type of deductions can be used while filing
Date published: 2023-08-04
Rated 1 out of 5 by from horrible. took over 16 hours to complete one person's federal and state returns. Good that they have lifetime guarantee...program took the distribution from an inherited ROTH IRA and put it as 'non taxable' on the state form. It is taxable, has code T in box 7 of the state form.
Date published: 2023-08-04
Rated 5 out of 5 by from Turbo tax is the best Tax expert mode is the way to go. Scott helped me get the biggest refund and it was more than I had expected so great job Turbo Tax. 5 STAR RECOMMENDATION TO ALL.
Date published: 2023-08-04
Rated 5 out of 5 by from TurboTax is Awesome Everything worked as expected, the encouragements along the way were a nice touch.
Date published: 2023-08-04
Rated 5 out of 5 by from Painless I have used turbo tax for 5 years . I was concerned this year because I sold my house on 22 and bought another one. They added an additional form was complete in a moment. Like I said painless. They ask all the right questions.
Date published: 2023-08-04
Rated 5 out of 5 by from Turbo tax representative are great She is very knowledgeable and professional and patient
Date published: 2023-08-04
All TurboTax® Offerings Reviews - Page 161
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I have to find a better way Turbo Tax charged me nearly $300 for ME to do my taxes, which really wasn't any savings. However, they were conscious enough to allow me to tell the truth and shame the devil about this expensive service.
Date published: 2023-08-04
Rated 1 out of 5 by from Always good service and questions always answered I have been using them for 4 or 5 years and I will continue. Easy process and easy customer support.
Date published: 2023-08-04
Rated 5 out of 5 by from Turbo Tax software and support is amazing Working with Debra on my 2021 amended tax return issues was extremely helpful. Somehow my file was corrupted affecting one of my asset entries. I'm so appreciative of Debra guiding me through the process of resolving this issue. Debra also explained the need to file a 1040 X and assisted in adjusting my 1040, to reflect a refund due to omitting a tax loss due to a stock sale in 2021. She was very detailed-oriented in answering my concerns.
Date published: 2023-08-04
Rated 5 out of 5 by from Works for the whole family. I have been using Turbo Tax for 5 years. My son, daughter have also used and they are self employed.
Date published: 2023-08-04
Rated 5 out of 5 by from turbo tax was excellent turbo tax was way easier to understand as far was type of deductions can be used while filing
Date published: 2023-08-04
Rated 1 out of 5 by from horrible. took over 16 hours to complete one person's federal and state returns. Good that they have lifetime guarantee...program took the distribution from an inherited ROTH IRA and put it as 'non taxable' on the state form. It is taxable, has code T in box 7 of the state form.
Date published: 2023-08-04
Rated 5 out of 5 by from Turbo tax is the best Tax expert mode is the way to go. Scott helped me get the biggest refund and it was more than I had expected so great job Turbo Tax. 5 STAR RECOMMENDATION TO ALL.
Date published: 2023-08-04
Rated 5 out of 5 by from TurboTax is Awesome Everything worked as expected, the encouragements along the way were a nice touch.
Date published: 2023-08-04
Rated 5 out of 5 by from Painless I have used turbo tax for 5 years . I was concerned this year because I sold my house on 22 and bought another one. They added an additional form was complete in a moment. Like I said painless. They ask all the right questions.
Date published: 2023-08-04
Rated 5 out of 5 by from Turbo tax representative are great She is very knowledgeable and professional and patient
Date published: 2023-08-04
All TurboTax® Offerings Reviews - Page 161