TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome I have used this program for three years and I am always happy with the service.
Date published: 2021-02-19
Rated 5 out of 5 by from First time success This was very easy to use to file my taxes for the first time ever.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great When asked, I have always recommend TurboTax.I have used free software as well as paid for it when my taxes were more complex.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Makes It Easy! We’ve been using Turbo Tax for 10 years! Makes it easy and convenient to file our taxes each year, and affordable!
Date published: 2021-02-19
Rated 2 out of 5 by from Why did the Price Go UP?!?!?! I've been a Turbo Tax customer for almost 10 years and I've stayed that long because the prices to file so feasible for a single person that doesn't make a lot of money ( nor receive a lot in return). Why would you charge up on your services? That is just a horrible thing to do. Services has gone from Excellent to Fair.
Date published: 2021-02-19
Rated 4 out of 5 by from Good Experience Everything went well until I got to the point where I had to enter information on a specific stock trade. At that point, all day, the turbotax website froze. I could not enter any information, only go back and try again. Finally, after dozens of attempts I was able to enter the information and move forward.
Date published: 2021-02-19
Rated 1 out of 5 by from What happened Usually have nothing but good things to say about turbotax, but this year there’s just been ISSUE after ISSUE with the site this time, and the customer support people don’t seem to be trained in helping most issues so it literally just continues to be an issue and it’s insane.
Date published: 2021-02-19
Rated 4 out of 5 by from Awesome It’s simple and easy to use and I love it I will use it again
Date published: 2021-02-19
Rated 4 out of 5 by from great really good help completing my taxes. was very helpful and informative
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for years, never a problem! Easy and efficient,
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 16000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I have used this program for three years and I am always happy with the service.
Date published: 2021-02-19
Rated 5 out of 5 by from First time success This was very easy to use to file my taxes for the first time ever.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great When asked, I have always recommend TurboTax.I have used free software as well as paid for it when my taxes were more complex.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Makes It Easy! We’ve been using Turbo Tax for 10 years! Makes it easy and convenient to file our taxes each year, and affordable!
Date published: 2021-02-19
Rated 2 out of 5 by from Why did the Price Go UP?!?!?! I've been a Turbo Tax customer for almost 10 years and I've stayed that long because the prices to file so feasible for a single person that doesn't make a lot of money ( nor receive a lot in return). Why would you charge up on your services? That is just a horrible thing to do. Services has gone from Excellent to Fair.
Date published: 2021-02-19
Rated 4 out of 5 by from Good Experience Everything went well until I got to the point where I had to enter information on a specific stock trade. At that point, all day, the turbotax website froze. I could not enter any information, only go back and try again. Finally, after dozens of attempts I was able to enter the information and move forward.
Date published: 2021-02-19
Rated 1 out of 5 by from What happened Usually have nothing but good things to say about turbotax, but this year there’s just been ISSUE after ISSUE with the site this time, and the customer support people don’t seem to be trained in helping most issues so it literally just continues to be an issue and it’s insane.
Date published: 2021-02-19
Rated 4 out of 5 by from Awesome It’s simple and easy to use and I love it I will use it again
Date published: 2021-02-19
Rated 4 out of 5 by from great really good help completing my taxes. was very helpful and informative
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for years, never a problem! Easy and efficient,
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 16000