TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to use Turbo is easy to use and most forms import so I don't have to type it all in. The ongoing checks are very reassuring.
Date published: 2023-02-09
Rated 5 out of 5 by from Barbra Was great Great experience and great Rep, Barbara was fantastic and great to work with!
Date published: 2023-02-09
Rated 3 out of 5 by from Turbo tax prep I have done my taxes with you for the last several years, and free meant free. This time, I had a small capital gains, which I never had before, and it wasn't until the LAST page of the filing process that I was told there was a $39 charge for a return with a capital gain! I consider that to be very sneaky of you, because after spending hours preparing my "free" return, I had to either pay $39 or not have my return filed! This is NOT a free return!
Date published: 2023-02-09
Rated 5 out of 5 by from You gain so much by using TurboTax The process is so simple, gather your docs, upload by taking a picture of the docs, have an agent review your docs, get assigned to a tax prep person, bingo, you’re done! It allows you to not worry about if you did it right or did you miss something.
Date published: 2023-02-09
Rated 5 out of 5 by from fast and easy The experience was extremally fast and the instructions were easy to follow
Date published: 2023-02-09
Rated 5 out of 5 by from EASY PEASY Easy step through of filing tax return. This is what I like.
Date published: 2023-02-09
Rated 2 out of 5 by from easy enough but it used to be free Previous times using Turbo Tax it was free unless you choose an upgrade. Not only did it not give me the option to do it free it charged me for having the refund deposited directly in my account instead of getting a government credit card.
Date published: 2023-02-09
Rated 5 out of 5 by from great easy process, organized, timely, user friendly, clear directions
Date published: 2023-02-09
Rated 5 out of 5 by from Easy It was so easy to file my return. I highly recommend.
Date published: 2023-02-09
Rated 5 out of 5 by from Another easy year to complete my Return Have used Turbo Tax for the past 5+ years and again, this year, found it to be extremely easy, quick and accurate to use. Once I'd accumulated all the information, it was easy to follow the prompts and get the info submitted. Can't be happier ! ! !
Date published: 2023-02-09
All TurboTax® Offerings Reviews - Page 15341
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Turbo is easy to use and most forms import so I don't have to type it all in. The ongoing checks are very reassuring.
Date published: 2023-02-09
Rated 5 out of 5 by from Barbra Was great Great experience and great Rep, Barbara was fantastic and great to work with!
Date published: 2023-02-09
Rated 3 out of 5 by from Turbo tax prep I have done my taxes with you for the last several years, and free meant free. This time, I had a small capital gains, which I never had before, and it wasn't until the LAST page of the filing process that I was told there was a $39 charge for a return with a capital gain! I consider that to be very sneaky of you, because after spending hours preparing my "free" return, I had to either pay $39 or not have my return filed! This is NOT a free return!
Date published: 2023-02-09
Rated 5 out of 5 by from You gain so much by using TurboTax The process is so simple, gather your docs, upload by taking a picture of the docs, have an agent review your docs, get assigned to a tax prep person, bingo, you’re done! It allows you to not worry about if you did it right or did you miss something.
Date published: 2023-02-09
Rated 5 out of 5 by from fast and easy The experience was extremally fast and the instructions were easy to follow
Date published: 2023-02-09
Rated 5 out of 5 by from EASY PEASY Easy step through of filing tax return. This is what I like.
Date published: 2023-02-09
Rated 2 out of 5 by from easy enough but it used to be free Previous times using Turbo Tax it was free unless you choose an upgrade. Not only did it not give me the option to do it free it charged me for having the refund deposited directly in my account instead of getting a government credit card.
Date published: 2023-02-09
Rated 5 out of 5 by from great easy process, organized, timely, user friendly, clear directions
Date published: 2023-02-09
Rated 5 out of 5 by from Easy It was so easy to file my return. I highly recommend.
Date published: 2023-02-09
Rated 5 out of 5 by from Another easy year to complete my Return Have used Turbo Tax for the past 5+ years and again, this year, found it to be extremely easy, quick and accurate to use. Once I'd accumulated all the information, it was easy to follow the prompts and get the info submitted. Can't be happier ! ! !
Date published: 2023-02-09
All TurboTax® Offerings Reviews - Page 15341