TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy and quick I love TurboTax. It's so easy and the fact that it's free helps me as a low income person.
Date published: 2022-02-18
Rated 5 out of 5 by from Love it Very user friendly, I have user another one not as friendly, I am 58 and have always did my taxes by hand, when married, widowed, kids, head of house, home owner, now just me,
Date published: 2022-02-18
Rated 1 out of 5 by from Terrible service, glitchy platform, way overpriced Turbotax, in every way, is awful. Customer service is essentially useless; they cannot answer any questions, and wasted a large amount of my time. The platform is glitchy; circular errors that cannot be resolved. Constant useless up sales. The filing fees are OUTRAGEOUS! There is a glitch if you are an Oregon filer, and your return will likely be rejected. Mid-February and Turbotax hasn't addressed it yet.
Date published: 2022-02-18
Rated 4 out of 5 by from Reasonably easy to use I have used turbo tax for years and always been pleased with it. This year I was forced to upgrade to premier and could not figure out why. It just seemed an excuse to charge me more.
Date published: 2022-02-18
Rated 4 out of 5 by from easy First time doing my own taxes and i was quite nervous but turbo tax made it easy and quick. defintly reccomend
Date published: 2022-02-18
Rated 4 out of 5 by from Easy to use Good format and friendly atmosphere as you move thru the site. Plenty of options to upgrade for more guaranteed help if needed.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome! Very helpful. Earl was sooooooo helpful and respectful.
Date published: 2022-02-18
Rated 5 out of 5 by from Thankful for Turbo Tax Makes it quick and easy to file returns. So thankful for turbo tax!
Date published: 2022-02-18
Rated 5 out of 5 by from turbotax is awesome it's really easy to use.i have used turbotax for two years,and no issue.
Date published: 2022-02-18
Rated 2 out of 5 by from Easy as can be! As easy as ever. No complaints. I will absolutely use this method again.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 15318
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy and quick I love TurboTax. It's so easy and the fact that it's free helps me as a low income person.
Date published: 2022-02-18
Rated 5 out of 5 by from Love it Very user friendly, I have user another one not as friendly, I am 58 and have always did my taxes by hand, when married, widowed, kids, head of house, home owner, now just me,
Date published: 2022-02-18
Rated 1 out of 5 by from Terrible service, glitchy platform, way overpriced Turbotax, in every way, is awful. Customer service is essentially useless; they cannot answer any questions, and wasted a large amount of my time. The platform is glitchy; circular errors that cannot be resolved. Constant useless up sales. The filing fees are OUTRAGEOUS! There is a glitch if you are an Oregon filer, and your return will likely be rejected. Mid-February and Turbotax hasn't addressed it yet.
Date published: 2022-02-18
Rated 4 out of 5 by from Reasonably easy to use I have used turbo tax for years and always been pleased with it. This year I was forced to upgrade to premier and could not figure out why. It just seemed an excuse to charge me more.
Date published: 2022-02-18
Rated 4 out of 5 by from easy First time doing my own taxes and i was quite nervous but turbo tax made it easy and quick. defintly reccomend
Date published: 2022-02-18
Rated 4 out of 5 by from Easy to use Good format and friendly atmosphere as you move thru the site. Plenty of options to upgrade for more guaranteed help if needed.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome! Very helpful. Earl was sooooooo helpful and respectful.
Date published: 2022-02-18
Rated 5 out of 5 by from Thankful for Turbo Tax Makes it quick and easy to file returns. So thankful for turbo tax!
Date published: 2022-02-18
Rated 5 out of 5 by from turbotax is awesome it's really easy to use.i have used turbotax for two years,and no issue.
Date published: 2022-02-18
Rated 2 out of 5 by from Easy as can be! As easy as ever. No complaints. I will absolutely use this method again.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 15318