TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Becky 22 from
So easy and quick
I love TurboTax. It's so easy and the fact that it's free helps me as a low income person.
Date published: 2022-02-18
Rated 5 out of 5 by
Fallen63 from
Love it
Very user friendly, I have user another one not as friendly, I am 58 and have always did my taxes by hand, when married, widowed, kids, head of house, home owner, now just me,
Date published: 2022-02-18
Rated 1 out of 5 by
Oregon3163 from
Terrible service, glitchy platform, way overpriced
Turbotax, in every way, is awful. Customer service is essentially useless; they cannot answer any questions, and wasted a large amount of my time. The platform is glitchy; circular errors that cannot be resolved. Constant useless up sales. The filing fees are OUTRAGEOUS! There is a glitch if you are an Oregon filer, and your return will likely be rejected. Mid-February and Turbotax hasn't addressed it yet.
Date published: 2022-02-18
Rated 4 out of 5 by
CP 202020 from
Reasonably easy to use
I have used turbo tax for years and always been pleased with it. This year I was forced to upgrade to premier and could not figure out why. It just seemed an excuse to charge me more.
Date published: 2022-02-18
Rated 4 out of 5 by
Brookelyn21 from
easy
First time doing my own taxes and i was quite nervous but turbo tax made it easy and quick. defintly reccomend
Date published: 2022-02-18
Rated 4 out of 5 by
JMA2021 from
Easy to use
Good format and friendly atmosphere as you move thru the site. Plenty of options to upgrade for more guaranteed help if needed.
Date published: 2022-02-18
Rated 5 out of 5 by
Alieah from
Awesome!
Very helpful. Earl was sooooooo helpful and respectful.
Date published: 2022-02-18
Rated 5 out of 5 by
Tlou0477 from
Thankful for Turbo Tax
Makes it quick and easy to file returns. So thankful for turbo tax!
Date published: 2022-02-18
Rated 5 out of 5 by
ma88 from
turbotax is awesome
it's really easy to use.i have used turbotax for two years,and no issue.
Date published: 2022-02-18
Rated 2 out of 5 by
Chad8719 from
Easy as can be!
As easy as ever. No complaints. I will absolutely use this method again.
All TurboTax® Offerings Reviews - Page 15318
Date published: 2022-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Becky 22 from
So easy and quick
I love TurboTax. It's so easy and the fact that it's free helps me as a low income person.
Date published: 2022-02-18
Rated 5 out of 5 by
Fallen63 from
Love it
Very user friendly, I have user another one not as friendly, I am 58 and have always did my taxes by hand, when married, widowed, kids, head of house, home owner, now just me,
Date published: 2022-02-18
Rated 1 out of 5 by
Oregon3163 from
Terrible service, glitchy platform, way overpriced
Turbotax, in every way, is awful. Customer service is essentially useless; they cannot answer any questions, and wasted a large amount of my time. The platform is glitchy; circular errors that cannot be resolved. Constant useless up sales. The filing fees are OUTRAGEOUS! There is a glitch if you are an Oregon filer, and your return will likely be rejected. Mid-February and Turbotax hasn't addressed it yet.
Date published: 2022-02-18
Rated 4 out of 5 by
CP 202020 from
Reasonably easy to use
I have used turbo tax for years and always been pleased with it. This year I was forced to upgrade to premier and could not figure out why. It just seemed an excuse to charge me more.
Date published: 2022-02-18
Rated 4 out of 5 by
Brookelyn21 from
easy
First time doing my own taxes and i was quite nervous but turbo tax made it easy and quick. defintly reccomend
Date published: 2022-02-18
Rated 4 out of 5 by
JMA2021 from
Easy to use
Good format and friendly atmosphere as you move thru the site. Plenty of options to upgrade for more guaranteed help if needed.
Date published: 2022-02-18
Rated 5 out of 5 by
Alieah from
Awesome!
Very helpful. Earl was sooooooo helpful and respectful.
Date published: 2022-02-18
Rated 5 out of 5 by
Tlou0477 from
Thankful for Turbo Tax
Makes it quick and easy to file returns. So thankful for turbo tax!
Date published: 2022-02-18
Rated 5 out of 5 by
ma88 from
turbotax is awesome
it's really easy to use.i have used turbotax for two years,and no issue.
Date published: 2022-02-18
Rated 2 out of 5 by
Chad8719 from
Easy as can be!
As easy as ever. No complaints. I will absolutely use this method again.
All TurboTax® Offerings Reviews - Page 15318
Date published: 2022-02-18