TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Superb service Quick, thorough, informative, painless and great service!!!
Date published: 2022-02-10
Rated 5 out of 5 by from Online preparation worked great. Online preparation was easy and e-filing seemed efficient.
Date published: 2022-02-10
Rated 5 out of 5 by from Excellent! Turbo tax is always awesome, very easy, and specialists are always there to help.
Date published: 2022-02-10
Rated 5 out of 5 by from 2022 tax review she saved me 9,000 and i appreciate this help from her
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is the Bomb I love Turbo Tax. It is so easy to use even if you never filed taxes before. Turbo Tax makes it so easy.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax has a well put togther anyone can use we I had a wonderful time with using turbotax thanks guys
Date published: 2022-02-10
Rated 5 out of 5 by from Easy and professional Easy to use, very helpful in identifying potential errors and filling out forms
Date published: 2022-02-10
Rated 4 out of 5 by from Turbo tax is mostly great I have used TurboTax for many years. This year it went about as well as usual, but I had a problem at the end. I owe several hundred dollars of tax tax in Massachusetts. I am not required to pay a penalty for under-estimation because I paid more estimated taxes than in 2020. Nevertheless, your program would not allow me to e-file my Mass. return unless I checked a box saying I wanted the state tax department to calculate my penalty. This is wrong, and your own screens admitted as much. The screen said this problem would be fixed by early February. It is now February 10 and there has not been a correction. As a result, I went around and around trying to file my Mass return, and had to go through multiple screens several times before I finally gave up and told the program that I would file by mail. This is annoying given the amount of money I am paying TurboTax, and it leaves a sour taste at the very end of the process. You really should do better.
Date published: 2022-02-10
Rated 3 out of 5 by from not bad Straight forward tax questions make it easy to file.
Date published: 2022-02-10
Rated 5 out of 5 by from My chat assistant, Frank, was great! I initiated a chat with Turbo Tax representative, Frank. Due to the complexity of my questions and concerns, it ended up turning into a phone call. Frank started from the beginning and answered all of my questions start to finish! I was breathing easy and felt 100% confident in my filing once we were finished. I feel great about my return!
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15291
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Superb service Quick, thorough, informative, painless and great service!!!
Date published: 2022-02-10
Rated 5 out of 5 by from Online preparation worked great. Online preparation was easy and e-filing seemed efficient.
Date published: 2022-02-10
Rated 5 out of 5 by from Excellent! Turbo tax is always awesome, very easy, and specialists are always there to help.
Date published: 2022-02-10
Rated 5 out of 5 by from 2022 tax review she saved me 9,000 and i appreciate this help from her
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is the Bomb I love Turbo Tax. It is so easy to use even if you never filed taxes before. Turbo Tax makes it so easy.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax has a well put togther anyone can use we I had a wonderful time with using turbotax thanks guys
Date published: 2022-02-10
Rated 5 out of 5 by from Easy and professional Easy to use, very helpful in identifying potential errors and filling out forms
Date published: 2022-02-10
Rated 4 out of 5 by from Turbo tax is mostly great I have used TurboTax for many years. This year it went about as well as usual, but I had a problem at the end. I owe several hundred dollars of tax tax in Massachusetts. I am not required to pay a penalty for under-estimation because I paid more estimated taxes than in 2020. Nevertheless, your program would not allow me to e-file my Mass. return unless I checked a box saying I wanted the state tax department to calculate my penalty. This is wrong, and your own screens admitted as much. The screen said this problem would be fixed by early February. It is now February 10 and there has not been a correction. As a result, I went around and around trying to file my Mass return, and had to go through multiple screens several times before I finally gave up and told the program that I would file by mail. This is annoying given the amount of money I am paying TurboTax, and it leaves a sour taste at the very end of the process. You really should do better.
Date published: 2022-02-10
Rated 3 out of 5 by from not bad Straight forward tax questions make it easy to file.
Date published: 2022-02-10
Rated 5 out of 5 by from My chat assistant, Frank, was great! I initiated a chat with Turbo Tax representative, Frank. Due to the complexity of my questions and concerns, it ended up turning into a phone call. Frank started from the beginning and answered all of my questions start to finish! I was breathing easy and felt 100% confident in my filing once we were finished. I feel great about my return!
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15291