TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy! Super easy to use with live help from experts! Thank you!
Date published: 2022-02-23
Rated 5 out of 5 by from So easy to use so easy to use turbo tax a cave man can do it, no but for real turbo tax explains everything you need to know when filing your tax and if you have a serious question they are always there to help.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is better than I thought! Turbotax is easy and simple to use. Pay a little more for the help, it is totally worth it! The process is simple enough that anyone can understand and the platform is easy to use.
Date published: 2022-02-23
Rated 5 out of 5 by from Good Job! The Turbo Tax people are extremely helpful. I was having a problem and Felicia was great in walking me through and solving my problem.
Date published: 2022-02-23
Rated 3 out of 5 by from works well for federal, State had issues I did my son's taxes on the program , it worked well for his feeder but had issues filing state. Since he was a first time taxpayer it needed a different ID number so it was rejected, however I could not fix the error on multiple attempts
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is AWESOME! Love Turbo Tax- super easy to use and I am able to chat or search for all of my tax situations!
Date published: 2022-02-23
Rated 5 out of 5 by from I love Turbotax turbotax is just great. I adore it! I've gotten my whole family to use it.
Date published: 2022-02-23
Rated 5 out of 5 by from Great job/ User Friendly User friendly however it was a difficult to find the IRS information to enter it's not showing how it's reported on the forms, maybe update that section so parents can claim the amount and dependents not just box 1 missing box 2 where you put the number of dependents. However the amount was correct and I double checked IRS so no delays would take place with my taxes.
Date published: 2022-02-23
Rated 5 out of 5 by from user friendly The Turbo tax i used was very user friendly as i am not the best on the computer. they walked me every step of the way and got the best return i could get.
Date published: 2022-02-23
Rated 5 out of 5 by from AWESOME SERVICE PRETTY EASY AND STRAIGHT FORWARD AGENTS WERE SO HELPFUL
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 15272
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy! Super easy to use with live help from experts! Thank you!
Date published: 2022-02-23
Rated 5 out of 5 by from So easy to use so easy to use turbo tax a cave man can do it, no but for real turbo tax explains everything you need to know when filing your tax and if you have a serious question they are always there to help.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is better than I thought! Turbotax is easy and simple to use. Pay a little more for the help, it is totally worth it! The process is simple enough that anyone can understand and the platform is easy to use.
Date published: 2022-02-23
Rated 5 out of 5 by from Good Job! The Turbo Tax people are extremely helpful. I was having a problem and Felicia was great in walking me through and solving my problem.
Date published: 2022-02-23
Rated 3 out of 5 by from works well for federal, State had issues I did my son's taxes on the program , it worked well for his feeder but had issues filing state. Since he was a first time taxpayer it needed a different ID number so it was rejected, however I could not fix the error on multiple attempts
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is AWESOME! Love Turbo Tax- super easy to use and I am able to chat or search for all of my tax situations!
Date published: 2022-02-23
Rated 5 out of 5 by from I love Turbotax turbotax is just great. I adore it! I've gotten my whole family to use it.
Date published: 2022-02-23
Rated 5 out of 5 by from Great job/ User Friendly User friendly however it was a difficult to find the IRS information to enter it's not showing how it's reported on the forms, maybe update that section so parents can claim the amount and dependents not just box 1 missing box 2 where you put the number of dependents. However the amount was correct and I double checked IRS so no delays would take place with my taxes.
Date published: 2022-02-23
Rated 5 out of 5 by from user friendly The Turbo tax i used was very user friendly as i am not the best on the computer. they walked me every step of the way and got the best return i could get.
Date published: 2022-02-23
Rated 5 out of 5 by from AWESOME SERVICE PRETTY EASY AND STRAIGHT FORWARD AGENTS WERE SO HELPFUL
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 15272