TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Everyone was great. You all have a great team. Mar Everyone was great. You all have a great team. Marjorie was excellent. She really tried all avenues to help me out. I really do appreciate that.
Date published: 2022-04-16
Rated 5 out of 5 by from taxpayer This was a great experience and will be using Turbo Tax in the future.
Date published: 2022-04-16
Rated 2 out of 5 by from Decent tax prep, HIGH state tax prices The program does stupid things. First it asks for you to fill in your name and address, THEN it loads prior year's return and changes your address! Stupid. State tax return cost a whopping $45 just to get the forms and THEN $25 to efile it! Next year I'm doing state return by hand and saving $70. Used to get one state form for free (but would still cost to file)! Also asked me multiple times for the same credit card info, once to purchase the state return and another to file! It asked for my bank account info again, after I had already put up my info because it went on to a different subject. Too many brain dead things in this software and designers that know nothing about user experience.
Date published: 2022-04-15
Rated 4 out of 5 by from Taxes made easy Received discounts from customer care. It helped save money especially when i owe taxes
Date published: 2022-04-15
Rated 4 out of 5 by from ok i dont care to reveiw you or your compamy and i cant spell
Date published: 2022-04-15
Rated 2 out of 5 by from Don't make me pay extra just because of crypto I was forced to pay for Premier TurboTax this year because I had to file for Crypto and stocks. This left a bad taste in my mouth for using TurboTax, as because of this I ended up paying more to file my taxes than I got back this year. I did not have a choice in how to use TurboTax. Normally I use the deluxe version and have no problems paying for that service as it is a huge benefit to me. However, being forced to pay extra for two extra sheets was something I felt was unnecessary.
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT great and excellent software used to file tax. Good
Date published: 2022-04-15
Rated 5 out of 5 by from love Turbo tax been using turbo tax now for years with zero issues
Date published: 2022-04-15
Rated 4 out of 5 by from turbo tax is easy this process was very easy to complete! anybody can do it, with the help of turbotax it even answered my questions for free.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is so simple Turbo tax is so simple to use and has helpful tips along the way!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1525
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Everyone was great. You all have a great team. Mar Everyone was great. You all have a great team. Marjorie was excellent. She really tried all avenues to help me out. I really do appreciate that.
Date published: 2022-04-16
Rated 5 out of 5 by from taxpayer This was a great experience and will be using Turbo Tax in the future.
Date published: 2022-04-16
Rated 2 out of 5 by from Decent tax prep, HIGH state tax prices The program does stupid things. First it asks for you to fill in your name and address, THEN it loads prior year's return and changes your address! Stupid. State tax return cost a whopping $45 just to get the forms and THEN $25 to efile it! Next year I'm doing state return by hand and saving $70. Used to get one state form for free (but would still cost to file)! Also asked me multiple times for the same credit card info, once to purchase the state return and another to file! It asked for my bank account info again, after I had already put up my info because it went on to a different subject. Too many brain dead things in this software and designers that know nothing about user experience.
Date published: 2022-04-15
Rated 4 out of 5 by from Taxes made easy Received discounts from customer care. It helped save money especially when i owe taxes
Date published: 2022-04-15
Rated 4 out of 5 by from ok i dont care to reveiw you or your compamy and i cant spell
Date published: 2022-04-15
Rated 2 out of 5 by from Don't make me pay extra just because of crypto I was forced to pay for Premier TurboTax this year because I had to file for Crypto and stocks. This left a bad taste in my mouth for using TurboTax, as because of this I ended up paying more to file my taxes than I got back this year. I did not have a choice in how to use TurboTax. Normally I use the deluxe version and have no problems paying for that service as it is a huge benefit to me. However, being forced to pay extra for two extra sheets was something I felt was unnecessary.
Date published: 2022-04-15
Rated 5 out of 5 by from GREAT great and excellent software used to file tax. Good
Date published: 2022-04-15
Rated 5 out of 5 by from love Turbo tax been using turbo tax now for years with zero issues
Date published: 2022-04-15
Rated 4 out of 5 by from turbo tax is easy this process was very easy to complete! anybody can do it, with the help of turbotax it even answered my questions for free.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is so simple Turbo tax is so simple to use and has helpful tips along the way!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1525