TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from First Time User, It was great! First Time Ive used Turbo Tax To File. It Was Really Easy and went step by step really thoroughly. If there was a problem they notified me immediately and helped fix it!
Date published: 2021-02-17
Rated 3 out of 5 by from Great product but I got stuck! Turbo tax is a great product and I have been using them for many years for my personal taxes but this is the first year I used them for my business. I got stuck as the software had a bad recommendation that I had to complete a balance sheet but it was not required to file in the state I was filing in under a certain threshold. I was able to find help in the intuit community though so I got through it. It was not as easy as I thought it would be unfortunately.
Date published: 2021-02-17
Rated 5 out of 5 by from So easy easy to go back and change any mistakes! Thought it would be hard but there is an explaination for every line
Date published: 2021-02-17
Rated 1 out of 5 by from Very disappointed! I have been a user of Turbo Tax for more than 10 years and have always appreciated its ease of use and thoroughness of the program. This year has left me very upset. I purchased the disc as I have done for at least the last 7 years and found that I had to pay an additional $40 to download the state forms, which have always been included in the initial purchase price of the disc. Then, upon completing said state tax return, I was charged an additional $20 to e-file. I am extremely disappointed and will not be recommending, nor continuing with Turbo Tax in the future if this is not remedied.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax makes Tax returns easy Excellent. Easy to navigate and follow. Makes Taxes less daunting
Date published: 2021-02-17
Rated 5 out of 5 by from Makes taxes easy I love the way you ask for all possibilities. When I do have a problem your information is clear and always solves the problem
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax for ME I talked with a live expert--he was terrific---patient and explained thing very well.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Awesome awesome awesome awesome awesome awesome awesome
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is great It's super easy to use and all the boxes can be autofill with the appropriate document uploaded. They save your information from previous years and make the input easy. They have live agents readily to assist if needed.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax are great Turbo tax had helped me file for going on 5 years this year a problem they are helping me with that thanks turbo your the best
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15229
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First Time User, It was great! First Time Ive used Turbo Tax To File. It Was Really Easy and went step by step really thoroughly. If there was a problem they notified me immediately and helped fix it!
Date published: 2021-02-17
Rated 3 out of 5 by from Great product but I got stuck! Turbo tax is a great product and I have been using them for many years for my personal taxes but this is the first year I used them for my business. I got stuck as the software had a bad recommendation that I had to complete a balance sheet but it was not required to file in the state I was filing in under a certain threshold. I was able to find help in the intuit community though so I got through it. It was not as easy as I thought it would be unfortunately.
Date published: 2021-02-17
Rated 5 out of 5 by from So easy easy to go back and change any mistakes! Thought it would be hard but there is an explaination for every line
Date published: 2021-02-17
Rated 1 out of 5 by from Very disappointed! I have been a user of Turbo Tax for more than 10 years and have always appreciated its ease of use and thoroughness of the program. This year has left me very upset. I purchased the disc as I have done for at least the last 7 years and found that I had to pay an additional $40 to download the state forms, which have always been included in the initial purchase price of the disc. Then, upon completing said state tax return, I was charged an additional $20 to e-file. I am extremely disappointed and will not be recommending, nor continuing with Turbo Tax in the future if this is not remedied.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax makes Tax returns easy Excellent. Easy to navigate and follow. Makes Taxes less daunting
Date published: 2021-02-17
Rated 5 out of 5 by from Makes taxes easy I love the way you ask for all possibilities. When I do have a problem your information is clear and always solves the problem
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax for ME I talked with a live expert--he was terrific---patient and explained thing very well.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Awesome awesome awesome awesome awesome awesome awesome
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is great It's super easy to use and all the boxes can be autofill with the appropriate document uploaded. They save your information from previous years and make the input easy. They have live agents readily to assist if needed.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax are great Turbo tax had helped me file for going on 5 years this year a problem they are helping me with that thanks turbo your the best
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15229