TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Excellent service I was very stressed and ready to give to up, but Turbo tax saved the day and I am so glad I had them do my taxes.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is excellent My experience went well. The expert was very professional and friendly.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is great I did experience a problem, and it was fixed in record time
Date published: 2022-02-10
Rated 4 out of 5 by from Why would there be a title Too much into this review, also don't require people to review a service to access the tracker. Good and straight forward filing system.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax was awesome Where very helpful with processing my return not to mention filling for me great places to do taxes
Date published: 2022-02-10
Rated 5 out of 5 by from \Turbo Tax is a great tool Great experience with the expert. Reviewing my return and making sure all the information was correct really kept me focus on what I was doing. Great.
Date published: 2022-02-10
Rated 4 out of 5 by from My return I like filing with Turbo Tax even though I have worked in a tax firm for many years, Turbo Tax is quick and easy. I don't know why they say it is free. It is NOT free and It has never been free, even for a simple return like mine. I would also make sure you know that it is more expensive to have the fee deducted from your return. They really need to explain this a little more before you complete your return.
Date published: 2022-02-10
Rated 4 out of 5 by from Quick experience with well trained employees I have been using it for a few years now and it always quick and so well laid out. I recieved help from Noel and Michael today that was very quick and concise. I did run into issues with a lady named Shelby who wanted to give me a hard time about me not being the primary person and then was not helpful AT ALL about how to access documents from previous filing years. I was needing to find the 1040 form from last year and she insisted that I just needed to go to IRS and download it even though I continued to remind her that I filed with Turbo last year and I just don't remember where to go to find the previous documents. I ultimately had to leave and let her know I appreciated her time but it was not helpful.
Date published: 2022-02-10
Rated 5 out of 5 by from Great Resource Was having an issue with the state tax and they were able to look up the proper information to set it straight Thank You Tiara you deserve a raise
Date published: 2022-02-10
Rated 5 out of 5 by from Way better than H&R Block Way better than H&R Block it actually works and it was relatively simple I did not feel confused and I did not second-guess I have to think about the answers to the questions that it was asking related to my taxes
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14993
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent service I was very stressed and ready to give to up, but Turbo tax saved the day and I am so glad I had them do my taxes.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is excellent My experience went well. The expert was very professional and friendly.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is great I did experience a problem, and it was fixed in record time
Date published: 2022-02-10
Rated 4 out of 5 by from Why would there be a title Too much into this review, also don't require people to review a service to access the tracker. Good and straight forward filing system.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax was awesome Where very helpful with processing my return not to mention filling for me great places to do taxes
Date published: 2022-02-10
Rated 5 out of 5 by from \Turbo Tax is a great tool Great experience with the expert. Reviewing my return and making sure all the information was correct really kept me focus on what I was doing. Great.
Date published: 2022-02-10
Rated 4 out of 5 by from My return I like filing with Turbo Tax even though I have worked in a tax firm for many years, Turbo Tax is quick and easy. I don't know why they say it is free. It is NOT free and It has never been free, even for a simple return like mine. I would also make sure you know that it is more expensive to have the fee deducted from your return. They really need to explain this a little more before you complete your return.
Date published: 2022-02-10
Rated 4 out of 5 by from Quick experience with well trained employees I have been using it for a few years now and it always quick and so well laid out. I recieved help from Noel and Michael today that was very quick and concise. I did run into issues with a lady named Shelby who wanted to give me a hard time about me not being the primary person and then was not helpful AT ALL about how to access documents from previous filing years. I was needing to find the 1040 form from last year and she insisted that I just needed to go to IRS and download it even though I continued to remind her that I filed with Turbo last year and I just don't remember where to go to find the previous documents. I ultimately had to leave and let her know I appreciated her time but it was not helpful.
Date published: 2022-02-10
Rated 5 out of 5 by from Great Resource Was having an issue with the state tax and they were able to look up the proper information to set it straight Thank You Tiara you deserve a raise
Date published: 2022-02-10
Rated 5 out of 5 by from Way better than H&R Block Way better than H&R Block it actually works and it was relatively simple I did not feel confused and I did not second-guess I have to think about the answers to the questions that it was asking related to my taxes
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14993