TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love TurboTax Very user friendly and customer service friendly too!
Date published: 2021-02-18
Rated 4 out of 5 by from Works well. Easier than doing it by hand. Program works slower than I'd like, but is effective. E-file works like a charm and usually gets IRS results fairly quickly.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is aweseom So easy to understand and do! Self-explanatory and fast.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax inspires confidence After many years of using Turbotax to file, I continue to feel confident that I am getting the best possible assistance in filing my own taxes. I have never regretted my choice of online tax preparation.
Date published: 2021-02-18
Rated 5 out of 5 by from Taxes made easy! very straight forward and user friendly, and I appreciate that it puts me in the drivers seat of doing my taxes vs. having to rely on someone else to do them. Thanks much!
Date published: 2021-02-18
Rated 5 out of 5 by from great experience Was easy and the person who assisted my via chat walked me through with great competency
Date published: 2021-02-18
Rated 4 out of 5 by from Overall, solid, reliable product. I used the premier product. It seemed to handle my finances very well...some pension income and investments. Most questions were clear, sometimes I dont understand the "tax terms" and explanations were usually helpful. Free advice was pretty good, not sure if it is a blog or TT rep. I love the ability to save your work and option to go back and look at completed entries. Finalizing the documents and arranging for E filing and paying/getting refund is great! Will use the program again. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Great! Do not feel like I should have to do this review to continue filing my taxes. Product is user friendly.
Date published: 2021-02-18
Rated 3 out of 5 by from Turbotax has changed Help section has declined severely in quality. I couldn't access the help I needed as easily as I could in past years with the Deluxe edition.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is a great way to do taxes I believe it was Falishia who guided me through my tax return and she was very helpful and patient with me. Anyone who gets her on the line for help will be very happy with the service.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14929
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax Very user friendly and customer service friendly too!
Date published: 2021-02-18
Rated 4 out of 5 by from Works well. Easier than doing it by hand. Program works slower than I'd like, but is effective. E-file works like a charm and usually gets IRS results fairly quickly.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is aweseom So easy to understand and do! Self-explanatory and fast.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax inspires confidence After many years of using Turbotax to file, I continue to feel confident that I am getting the best possible assistance in filing my own taxes. I have never regretted my choice of online tax preparation.
Date published: 2021-02-18
Rated 5 out of 5 by from Taxes made easy! very straight forward and user friendly, and I appreciate that it puts me in the drivers seat of doing my taxes vs. having to rely on someone else to do them. Thanks much!
Date published: 2021-02-18
Rated 5 out of 5 by from great experience Was easy and the person who assisted my via chat walked me through with great competency
Date published: 2021-02-18
Rated 4 out of 5 by from Overall, solid, reliable product. I used the premier product. It seemed to handle my finances very well...some pension income and investments. Most questions were clear, sometimes I dont understand the "tax terms" and explanations were usually helpful. Free advice was pretty good, not sure if it is a blog or TT rep. I love the ability to save your work and option to go back and look at completed entries. Finalizing the documents and arranging for E filing and paying/getting refund is great! Will use the program again. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Great! Do not feel like I should have to do this review to continue filing my taxes. Product is user friendly.
Date published: 2021-02-18
Rated 3 out of 5 by from Turbotax has changed Help section has declined severely in quality. I couldn't access the help I needed as easily as I could in past years with the Deluxe edition.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is a great way to do taxes I believe it was Falishia who guided me through my tax return and she was very helpful and patient with me. Anyone who gets her on the line for help will be very happy with the service.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14929