TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from GREAT HELP Great help but not as easy as they say, especially if you don't use computers very often
Date published: 2021-02-20
Rated 4 out of 5 by from turbo tax is good you would have been a five star if you hadnt tried to add animaginary W2
Date published: 2021-02-20
Rated 4 out of 5 by from turbotax software still has some bugs. fixing it would save time.
Date published: 2021-02-20
Rated 5 out of 5 by from GREAT FAST AND EASY..........................................................................................
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is so helpful! Overall great experience using turbo tax. Easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Educational and User Friendly The step by step process provided clear direction and additional information as to why and where figures come from. There still lacked some information and the system gave me some erroneous messages like them having record that I would receive a W-2c which my employer informed me was wrong. I still have concerns about any systems accuracy.
Date published: 2021-02-20
Rated 5 out of 5 by from Such an easy process! I love using Turbo Tax every single year. So much less anxiety and so much more money in my refund! They keep me updated every step of the way and I wouldnt trade Turbo Tax for the world.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy to use The representative who helped me was knowledgeable and able to resolve my issue
Date published: 2021-02-20
Rated 5 out of 5 by from Great Quick and easy - live help was the best! Corissa went above and beyond.
Date published: 2021-02-20
Rated 4 out of 5 by from Awesome! missing some links I think it would be good if you added links or info on how to find the VLF calculator. I found it on the DMV website, but it would be nice to provide it for those who are not resourceful. It's amazing that their software can read PDF and JPG and find all the info necessary to populate the appropriate forms. For Lyft users: you should add a feature where you can check which method (standard or actual expenses) gives you the largest refund (without having to start all over again). I still found some screens where there were no "?" icon for help on the topic. I got the most of my refund thanks to them.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14813
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from GREAT HELP Great help but not as easy as they say, especially if you don't use computers very often
Date published: 2021-02-20
Rated 4 out of 5 by from turbo tax is good you would have been a five star if you hadnt tried to add animaginary W2
Date published: 2021-02-20
Rated 4 out of 5 by from turbotax software still has some bugs. fixing it would save time.
Date published: 2021-02-20
Rated 5 out of 5 by from GREAT FAST AND EASY..........................................................................................
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is so helpful! Overall great experience using turbo tax. Easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Educational and User Friendly The step by step process provided clear direction and additional information as to why and where figures come from. There still lacked some information and the system gave me some erroneous messages like them having record that I would receive a W-2c which my employer informed me was wrong. I still have concerns about any systems accuracy.
Date published: 2021-02-20
Rated 5 out of 5 by from Such an easy process! I love using Turbo Tax every single year. So much less anxiety and so much more money in my refund! They keep me updated every step of the way and I wouldnt trade Turbo Tax for the world.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy to use The representative who helped me was knowledgeable and able to resolve my issue
Date published: 2021-02-20
Rated 5 out of 5 by from Great Quick and easy - live help was the best! Corissa went above and beyond.
Date published: 2021-02-20
Rated 4 out of 5 by from Awesome! missing some links I think it would be good if you added links or info on how to find the VLF calculator. I found it on the DMV website, but it would be nice to provide it for those who are not resourceful. It's amazing that their software can read PDF and JPG and find all the info necessary to populate the appropriate forms. For Lyft users: you should add a feature where you can check which method (standard or actual expenses) gives you the largest refund (without having to start all over again). I still found some screens where there were no "?" icon for help on the topic. I got the most of my refund thanks to them.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14813