TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from So easy! I had to have TT call me twice. The agents were so helpful and kind. Together we found the answers I needed.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax ROCKS!!!! Awesome, always feel so secure using Turbo Tax! Was going to use a different "free" web site, but it just couldn't compare to what I am use to. I ended up back at Turbo Tax for my 8th year in a row!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax has been great all these 25 years! I have been using Turbotax for more than 25 years. It started with Basic and graduated to Deluxe. I only wish there was more online help regarding some issues, for example, the Recovery Credit this year based on 2020 AGI.
Date published: 2021-02-18
Rated 5 out of 5 by from great! fast and easy! quick steps and help is available 24hrs
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax great There was a issue with the new 1099 NEC form this year but they got it taken care of within 3 days
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Was very easy to follow and very thorough even for seniors.
Date published: 2021-02-18
Rated 1 out of 5 by from System issue I had to revise my state tax because turbo tax had a system error and I was led to believe I would be recieving a certain amount back only for me to revise it after THEIR error and now I will only be receiving a measly $19 back in state returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Very satisfied with the customer service! Brandee was amazing, she really helped me understand the process and help me out of a situation that I was in where I was filling out a form I didn't need to.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is amazing and easy Yes Angela was amazing and I am so happy she helped
Date published: 2021-02-18
Rated 5 out of 5 by from Easiest thing I've ever done! I used to be afraid and anxious about filing my own tax returns, but turbo tax gives you complete step by step instructions and it's super easy. I'll never pay someone to do my taxes again. I also get peace of mind for just $45 taken directly from my federal refund.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14734
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy! I had to have TT call me twice. The agents were so helpful and kind. Together we found the answers I needed.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax ROCKS!!!! Awesome, always feel so secure using Turbo Tax! Was going to use a different "free" web site, but it just couldn't compare to what I am use to. I ended up back at Turbo Tax for my 8th year in a row!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax has been great all these 25 years! I have been using Turbotax for more than 25 years. It started with Basic and graduated to Deluxe. I only wish there was more online help regarding some issues, for example, the Recovery Credit this year based on 2020 AGI.
Date published: 2021-02-18
Rated 5 out of 5 by from great! fast and easy! quick steps and help is available 24hrs
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax great There was a issue with the new 1099 NEC form this year but they got it taken care of within 3 days
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Was very easy to follow and very thorough even for seniors.
Date published: 2021-02-18
Rated 1 out of 5 by from System issue I had to revise my state tax because turbo tax had a system error and I was led to believe I would be recieving a certain amount back only for me to revise it after THEIR error and now I will only be receiving a measly $19 back in state returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Very satisfied with the customer service! Brandee was amazing, she really helped me understand the process and help me out of a situation that I was in where I was filling out a form I didn't need to.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is amazing and easy Yes Angela was amazing and I am so happy she helped
Date published: 2021-02-18
Rated 5 out of 5 by from Easiest thing I've ever done! I used to be afraid and anxious about filing my own tax returns, but turbo tax gives you complete step by step instructions and it's super easy. I'll never pay someone to do my taxes again. I also get peace of mind for just $45 taken directly from my federal refund.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14734