TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from easy to file Easy software, easy to navigate, answered all questions I had. will definitely use again.
Date published: 2021-05-14
Rated 3 out of 5 by from Helpful but not always clear Should be more user friendly, should include options to import statements and documents from financial institutions. Connecticut state program particularly unclear as to what was imported and what needed to be added or changed. Importing documents from financial institutions would have been particularly helpful.
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax was so easy love it I'm an 81 year old who's never done taxes before and i'm not good on computers . But turbotax was wonderful. they guided me and made it so easy.
Date published: 2021-05-14
Rated 5 out of 5 by from there great it was fine very easy to understand and the teams are very helpful
Date published: 2021-05-14
Rated 5 out of 5 by from super easy! My filing was fast and easy this year. I'm happy i went with Turbo Tax.
Date published: 2021-05-14
Rated 2 out of 5 by from Not as Good..... I've used Turbotax for over a decade and this year seemed much less user friendly. Spent hours trying to find simple things that were easier to find in years past. I never did figure out how to apply refund to next years taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is a GODSEND!! I LOVE Turbo Tax!! Excellent software. As a consumer, I appreciate how easy they make it, and as a Software Engineer by trade, I really appreciate how good the software is. I started to do some self-employed side work in 2020 on top of my day job, and hired a very bad/complacent accounting firm to file for me (Mazuma, STAY AWAY from them!), and ended up having to file myself because they didn't do anything!!! VERY frustrating, But TurboTax was here to save the day!!! Thank you so much!
Date published: 2021-05-14
Rated 3 out of 5 by from Very disappointed in e-filing choices The software appears to offer the option to have Fed amount due from State amount refund. However, there is a charge for this and does not appear to have other options other than mailing returns. Was not able to e-file State without e-filing Fed.
Date published: 2021-05-14
Rated 3 out of 5 by from easy turbotax Turbotax is fairly easy to use. Explanations this time were not so detailed and left me with more questions like what is the threshold for education credit or stimulus. I did find the answer but normally it would be in the section where the applicable topic would be. This time I had to fish for it a little. But still turbotax is good because it walks me through each step. Though prices keeps going up.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great It was easy.................................................................
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1474
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to file Easy software, easy to navigate, answered all questions I had. will definitely use again.
Date published: 2021-05-14
Rated 3 out of 5 by from Helpful but not always clear Should be more user friendly, should include options to import statements and documents from financial institutions. Connecticut state program particularly unclear as to what was imported and what needed to be added or changed. Importing documents from financial institutions would have been particularly helpful.
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax was so easy love it I'm an 81 year old who's never done taxes before and i'm not good on computers . But turbotax was wonderful. they guided me and made it so easy.
Date published: 2021-05-14
Rated 5 out of 5 by from there great it was fine very easy to understand and the teams are very helpful
Date published: 2021-05-14
Rated 5 out of 5 by from super easy! My filing was fast and easy this year. I'm happy i went with Turbo Tax.
Date published: 2021-05-14
Rated 2 out of 5 by from Not as Good..... I've used Turbotax for over a decade and this year seemed much less user friendly. Spent hours trying to find simple things that were easier to find in years past. I never did figure out how to apply refund to next years taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is a GODSEND!! I LOVE Turbo Tax!! Excellent software. As a consumer, I appreciate how easy they make it, and as a Software Engineer by trade, I really appreciate how good the software is. I started to do some self-employed side work in 2020 on top of my day job, and hired a very bad/complacent accounting firm to file for me (Mazuma, STAY AWAY from them!), and ended up having to file myself because they didn't do anything!!! VERY frustrating, But TurboTax was here to save the day!!! Thank you so much!
Date published: 2021-05-14
Rated 3 out of 5 by from Very disappointed in e-filing choices The software appears to offer the option to have Fed amount due from State amount refund. However, there is a charge for this and does not appear to have other options other than mailing returns. Was not able to e-file State without e-filing Fed.
Date published: 2021-05-14
Rated 3 out of 5 by from easy turbotax Turbotax is fairly easy to use. Explanations this time were not so detailed and left me with more questions like what is the threshold for education credit or stimulus. I did find the answer but normally it would be in the section where the applicable topic would be. This time I had to fish for it a little. But still turbotax is good because it walks me through each step. Though prices keeps going up.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great It was easy.................................................................
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1474