TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from wastes time but i guess it works it took way too long for a simple file. even this review they wanted more words. so am adding more words to my simple answer. the exact reasoning for my complaint.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome Super easy and fast! I have never done this on my own and it was so easy.
Date published: 2023-04-17
Rated 2 out of 5 by from Questions not answered I was not able to get my questions answered by the help button or search button. I was not able to look at any forms until I filed. I was not told that state deductions would be itemized automatically if it were the best choice. I was repeated harrassed about paying more. The program is not user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy and quick a must have during tax season for people like me not familiar with all the forms.
Date published: 2023-04-17
Rated 1 out of 5 by from Its terrible. Whats the point in paying a turbo tax agent to do your taxes when you have to fill out the forms step by step anyways? You literally just do them yourself. I tried both the free and paid, and its literally the exact same questions. Save yourself a few hundred bucks and do them yourself, you- since you literally are anyways.
Date published: 2023-04-17
Rated 5 out of 5 by from GREAT COMPANY VERY VERY HAPPY WITH THE SERVICE THAT TURBO TAX PROVIDED ME.
Date published: 2023-04-17
Rated 4 out of 5 by from It works I appreciated that auto-fill forms feature. My only dislike, was when the form would not let me enter the information as I found it on the hard copy. When I searched the "help" feature, it just explained what the information was, not how/where to enter it into the online forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is the easiest way to file my taxes I like that you are very thorough in every aspect of filing my taxes. Very easily explained.
Date published: 2023-04-17
Rated 4 out of 5 by from Great as usual, but actually found an issue! I have been using TT for over 20 years. I've always found it complete and easy. However, this year I noticed that the workflow skipped sales tax - luckily I caught it during review and corrected it using manual workflow. I'm not sure if it was me or the software but the review should have caught something taken every year was missing from my return this year.
Date published: 2023-04-17
Rated 1 out of 5 by from Was unable to pay through the app I was unable to pay through the app please add an option to pay with debit card and not only Apple Pay.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1474
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from wastes time but i guess it works it took way too long for a simple file. even this review they wanted more words. so am adding more words to my simple answer. the exact reasoning for my complaint.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome Super easy and fast! I have never done this on my own and it was so easy.
Date published: 2023-04-17
Rated 2 out of 5 by from Questions not answered I was not able to get my questions answered by the help button or search button. I was not able to look at any forms until I filed. I was not told that state deductions would be itemized automatically if it were the best choice. I was repeated harrassed about paying more. The program is not user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy and quick a must have during tax season for people like me not familiar with all the forms.
Date published: 2023-04-17
Rated 1 out of 5 by from Its terrible. Whats the point in paying a turbo tax agent to do your taxes when you have to fill out the forms step by step anyways? You literally just do them yourself. I tried both the free and paid, and its literally the exact same questions. Save yourself a few hundred bucks and do them yourself, you- since you literally are anyways.
Date published: 2023-04-17
Rated 5 out of 5 by from GREAT COMPANY VERY VERY HAPPY WITH THE SERVICE THAT TURBO TAX PROVIDED ME.
Date published: 2023-04-17
Rated 4 out of 5 by from It works I appreciated that auto-fill forms feature. My only dislike, was when the form would not let me enter the information as I found it on the hard copy. When I searched the "help" feature, it just explained what the information was, not how/where to enter it into the online forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is the easiest way to file my taxes I like that you are very thorough in every aspect of filing my taxes. Very easily explained.
Date published: 2023-04-17
Rated 4 out of 5 by from Great as usual, but actually found an issue! I have been using TT for over 20 years. I've always found it complete and easy. However, this year I noticed that the workflow skipped sales tax - luckily I caught it during review and corrected it using manual workflow. I'm not sure if it was me or the software but the review should have caught something taken every year was missing from my return this year.
Date published: 2023-04-17
Rated 1 out of 5 by from Was unable to pay through the app I was unable to pay through the app please add an option to pay with debit card and not only Apple Pay.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1474