TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
geezecrust from
wastes time but i guess it works
it took way too long for a simple file. even this review they wanted more words. so am adding more words to my simple answer. the exact reasoning for my complaint.
Date published: 2023-04-17
Rated 5 out of 5 by
LexeAnn from
Turbo Tax is Awesome
Super easy and fast! I have never done this on my own and it was so easy.
Date published: 2023-04-17
Rated 2 out of 5 by
Harm32 from
Questions not answered
I was not able to get my questions answered by the help button or search button. I was not able to look at any forms until I filed. I was not told that state deductions would be itemized automatically if it were the best choice. I was repeated harrassed about paying more. The program is not user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by
Leo Z from
TurboTax is easy and quick
a must have during tax season for people like me not familiar with all the forms.
Date published: 2023-04-17
Rated 1 out of 5 by
UnimpressedWon from
Its terrible.
Whats the point in paying a turbo tax agent to do your taxes when you have to fill out the forms step by step anyways? You literally just do them yourself. I tried both the free and paid, and its literally the exact same questions. Save yourself a few hundred bucks and do them yourself, you- since you literally are anyways.
Date published: 2023-04-17
Rated 5 out of 5 by
Jack3051 from
GREAT COMPANY
VERY VERY HAPPY WITH THE SERVICE THAT TURBO TAX PROVIDED ME.
Date published: 2023-04-17
Rated 4 out of 5 by
John2543 from
It works
I appreciated that auto-fill forms feature. My only dislike, was when the form would not let me enter the information as I found it on the hard copy. When I searched the "help" feature, it just explained what the information was, not how/where to enter it into the online forms.
Date published: 2023-04-17
Rated 5 out of 5 by
sacote46 from
Turbo tax is the easiest way to file my taxes
I like that you are very thorough in every aspect of filing my taxes. Very easily explained.
Date published: 2023-04-17
Rated 4 out of 5 by
bigEd83 from
Great as usual, but actually found an issue!
I have been using TT for over 20 years. I've always found it complete and easy. However, this year I noticed that the workflow skipped sales tax - luckily I caught it during review and corrected it using manual workflow. I'm not sure if it was me or the software but the review should have caught something taken every year was missing from my return this year.
Date published: 2023-04-17
Rated 1 out of 5 by
Levious30 from
Was unable to pay through the app
I was unable to pay through the app please add an option to pay with debit card and not only Apple Pay.
All TurboTax® Offerings Reviews - Page 1474
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
geezecrust from
wastes time but i guess it works
it took way too long for a simple file. even this review they wanted more words. so am adding more words to my simple answer. the exact reasoning for my complaint.
Date published: 2023-04-17
Rated 5 out of 5 by
LexeAnn from
Turbo Tax is Awesome
Super easy and fast! I have never done this on my own and it was so easy.
Date published: 2023-04-17
Rated 2 out of 5 by
Harm32 from
Questions not answered
I was not able to get my questions answered by the help button or search button. I was not able to look at any forms until I filed. I was not told that state deductions would be itemized automatically if it were the best choice. I was repeated harrassed about paying more. The program is not user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by
Leo Z from
TurboTax is easy and quick
a must have during tax season for people like me not familiar with all the forms.
Date published: 2023-04-17
Rated 1 out of 5 by
UnimpressedWon from
Its terrible.
Whats the point in paying a turbo tax agent to do your taxes when you have to fill out the forms step by step anyways? You literally just do them yourself. I tried both the free and paid, and its literally the exact same questions. Save yourself a few hundred bucks and do them yourself, you- since you literally are anyways.
Date published: 2023-04-17
Rated 5 out of 5 by
Jack3051 from
GREAT COMPANY
VERY VERY HAPPY WITH THE SERVICE THAT TURBO TAX PROVIDED ME.
Date published: 2023-04-17
Rated 4 out of 5 by
John2543 from
It works
I appreciated that auto-fill forms feature. My only dislike, was when the form would not let me enter the information as I found it on the hard copy. When I searched the "help" feature, it just explained what the information was, not how/where to enter it into the online forms.
Date published: 2023-04-17
Rated 5 out of 5 by
sacote46 from
Turbo tax is the easiest way to file my taxes
I like that you are very thorough in every aspect of filing my taxes. Very easily explained.
Date published: 2023-04-17
Rated 4 out of 5 by
bigEd83 from
Great as usual, but actually found an issue!
I have been using TT for over 20 years. I've always found it complete and easy. However, this year I noticed that the workflow skipped sales tax - luckily I caught it during review and corrected it using manual workflow. I'm not sure if it was me or the software but the review should have caught something taken every year was missing from my return this year.
Date published: 2023-04-17
Rated 1 out of 5 by
Levious30 from
Was unable to pay through the app
I was unable to pay through the app please add an option to pay with debit card and not only Apple Pay.
All TurboTax® Offerings Reviews - Page 1474
Date published: 2023-04-17