TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from Product is fine I have always bought CD and every year I had to call when time comes the one state efile I had to do I file for my friends too and I pay for two and was supposed to get one this year even after I called I was told to pay and I paid. I used the Turbo tax Home and Business. I may have to find other tax software for next year.
Date published: 2021-05-14
Rated 5 out of 5 by from So easy, so quick! This was my first time using it. I loved that it was easy to use.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to use. Have been using Turbo for several years. Very pleased.
Date published: 2021-05-14
Rated 1 out of 5 by from Turbo Tax and Support are Awful Turbo tax added my non-taxable and my taxable dividends on the summary page, and failed to list my Capital Gain. It took me three hours to get a hold of any live person. When I finally got a hold of someone they kept me on hold for two hours as they tried to find out what was wrong with the program. Finally she said she would called me back at 8:30 PM that night. I never received a call back, not that day and not on any following day. Before I realized the error (I found it on review of the earning summary page), I had made a copy of the return. It turned out that when processed the correct information was listed on tax form itself. I, therefore, sent in my taxes by e-return. I hope it works, but will not use turbo tax in the future. Horrible, horrible service!
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax is amazing! It was great! help for me. Also it is free, so is a great tool!!!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is great! Smooth and incredibly helping. TurboTax saved me hours if not days of filling.
Date published: 2021-05-14
Rated 5 out of 5 by from So easy and helpful experts TT made it so easy and their tax professionals are wonderful.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo Tax was disappointing for 2020 return. Wanted to itemize and even though turbo tax said I was getting an itemized deduction, it gave us the standard deduction no matter what we chose. We were only a few $ above the itemized deduction, but wanted that option. Also instructions for completing the Schedule K1 information are confusing and inadequate.
Date published: 2021-05-14
Rated 4 out of 5 by from Tax filing It is very user friendly. Finished my whole thing in less than 30 mins. Only thing is it is actually too expensive for regular middle class users (there are lot of other services that provide this with 30% less price)
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax I used the live expert a could times, was able to get my answer. I use turbo every year for the last 6 years. Easy and convenient.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1466
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Product is fine I have always bought CD and every year I had to call when time comes the one state efile I had to do I file for my friends too and I pay for two and was supposed to get one this year even after I called I was told to pay and I paid. I used the Turbo tax Home and Business. I may have to find other tax software for next year.
Date published: 2021-05-14
Rated 5 out of 5 by from So easy, so quick! This was my first time using it. I loved that it was easy to use.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to use. Have been using Turbo for several years. Very pleased.
Date published: 2021-05-14
Rated 1 out of 5 by from Turbo Tax and Support are Awful Turbo tax added my non-taxable and my taxable dividends on the summary page, and failed to list my Capital Gain. It took me three hours to get a hold of any live person. When I finally got a hold of someone they kept me on hold for two hours as they tried to find out what was wrong with the program. Finally she said she would called me back at 8:30 PM that night. I never received a call back, not that day and not on any following day. Before I realized the error (I found it on review of the earning summary page), I had made a copy of the return. It turned out that when processed the correct information was listed on tax form itself. I, therefore, sent in my taxes by e-return. I hope it works, but will not use turbo tax in the future. Horrible, horrible service!
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax is amazing! It was great! help for me. Also it is free, so is a great tool!!!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is great! Smooth and incredibly helping. TurboTax saved me hours if not days of filling.
Date published: 2021-05-14
Rated 5 out of 5 by from So easy and helpful experts TT made it so easy and their tax professionals are wonderful.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo Tax was disappointing for 2020 return. Wanted to itemize and even though turbo tax said I was getting an itemized deduction, it gave us the standard deduction no matter what we chose. We were only a few $ above the itemized deduction, but wanted that option. Also instructions for completing the Schedule K1 information are confusing and inadequate.
Date published: 2021-05-14
Rated 4 out of 5 by from Tax filing It is very user friendly. Finished my whole thing in less than 30 mins. Only thing is it is actually too expensive for regular middle class users (there are lot of other services that provide this with 30% less price)
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax I used the live expert a could times, was able to get my answer. I use turbo every year for the last 6 years. Easy and convenient.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1466