TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy! So easy! Walks you right through! I will be using this next year!
Date published: 2022-02-11
Rated 3 out of 5 by from I love how it's "free" obviously you have to charge money, but the "free" advertising is so misleading when it ends up costing hundreds.
Date published: 2022-02-11
Rated 5 out of 5 by from wonderful it was wonderful. very easy to do myself. loved it
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax has great one on one service!! Really appreciated the time you spent talking me through all the new forms for my investments!
Date published: 2022-02-11
Rated 5 out of 5 by from Love Turbo Tax! We've been using Turbo Tax for years. It's so easy to return each year with all info saved and carried forward from previous year.
Date published: 2022-02-11
Rated 4 out of 5 by from best refund but shady Got me $600 more than TaxAct and was way easier to use than fileyourtaxes. You should have a price confirmation on the page where I submit my credit card info. How do I know you didn't tack on the $39 processing fee to the credit card charge like when you "conveniently" deduct it from my refund?
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is excellent excellent service i will always use....will ley people know to use turbotax .
Date published: 2022-02-11
Rated 2 out of 5 by from Disappointed I find it ironic that the year I made less income than any other year in my "working life", I also found myself paying to file my taxes for the first time ever. The mere fact that receiving unemployment disqualifies me from filing a free "simple return" astounds me. Generally, when someone receives unemployment, it implies some difficulties with income and yet Turbo Tax has decided it signifies justification for a fee. It really is quite disheartening. Do better.
Date published: 2022-02-11
Rated 5 out of 5 by from Great It was a little confusing, initially. An agent walked me thru my issue and made it easy to do myself.
Date published: 2022-02-11
Rated 5 out of 5 by from So grateful!! Doing taxes does not exactly fall under the definition of 'fun', but TurboTax makes this annual task a breeze. The website is fluid, considerate, and thorough, while the !!live experts!! are kind, patient, and very professional. I was able to complete and send my forms with confidence and speed. I am so happy that this service is available. TurboTax is my "go to"!
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14644
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy! So easy! Walks you right through! I will be using this next year!
Date published: 2022-02-11
Rated 3 out of 5 by from I love how it's "free" obviously you have to charge money, but the "free" advertising is so misleading when it ends up costing hundreds.
Date published: 2022-02-11
Rated 5 out of 5 by from wonderful it was wonderful. very easy to do myself. loved it
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax has great one on one service!! Really appreciated the time you spent talking me through all the new forms for my investments!
Date published: 2022-02-11
Rated 5 out of 5 by from Love Turbo Tax! We've been using Turbo Tax for years. It's so easy to return each year with all info saved and carried forward from previous year.
Date published: 2022-02-11
Rated 4 out of 5 by from best refund but shady Got me $600 more than TaxAct and was way easier to use than fileyourtaxes. You should have a price confirmation on the page where I submit my credit card info. How do I know you didn't tack on the $39 processing fee to the credit card charge like when you "conveniently" deduct it from my refund?
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is excellent excellent service i will always use....will ley people know to use turbotax .
Date published: 2022-02-11
Rated 2 out of 5 by from Disappointed I find it ironic that the year I made less income than any other year in my "working life", I also found myself paying to file my taxes for the first time ever. The mere fact that receiving unemployment disqualifies me from filing a free "simple return" astounds me. Generally, when someone receives unemployment, it implies some difficulties with income and yet Turbo Tax has decided it signifies justification for a fee. It really is quite disheartening. Do better.
Date published: 2022-02-11
Rated 5 out of 5 by from Great It was a little confusing, initially. An agent walked me thru my issue and made it easy to do myself.
Date published: 2022-02-11
Rated 5 out of 5 by from So grateful!! Doing taxes does not exactly fall under the definition of 'fun', but TurboTax makes this annual task a breeze. The website is fluid, considerate, and thorough, while the !!live experts!! are kind, patient, and very professional. I was able to complete and send my forms with confidence and speed. I am so happy that this service is available. TurboTax is my "go to"!
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14644