TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Confused about rejection My state return was rejected and I was told I needed to fix something but when I logged in it didn't have me change anything.
Date published: 2021-02-19
Rated 5 out of 5 by from Max refund every yeaf Software is easy to use. Tax pros are top notch. Bet
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is easy and great Turbo Tax is easy to use and walks you through the process of filling both your Federal and State income taxed
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome! Great product, easy to navigate! We like that Turbo Tax gives so much education on taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax fast and easy Have been using for year have had no problems.. always the best possible returns.... thank you
Date published: 2021-02-19
Rated 1 out of 5 by from pretty bummed out I was bummed out that I was being forced to use the deluxe and have to pay 90 dollors just because I had to pay school interest which I don't understand and also the fact that your forced to pay 45 dollars just to use your refund to pay do you not realize people are in the middle of a pandemic still and this money is needed tacking on these extra fees is terrible I talk to two representatives the first one gave me a discount code that didn't even work and the second representative basically told me there's nothing she could do cause the first rep already gave me a code. Extra fees and bad service next year ill be finding some where else to do my taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use! I love how easy the user experience was. I was able to complete my tax return in under 1 hour. I got all the info I needed at my finger tips. There was an issue with importing 1099-INT forms from linking a bank. Other than that, everything was smooth sailing!
Date published: 2021-02-19
Rated 3 out of 5 by from using it for so many years was surprised see a live face on my computer to help me
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax excellent I really love filing with turbo tax very easy and I recommend this for my friend as well
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo Tax is ok. Its ok but the live help wasn't as helpful as I thought it was going to be.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14621
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Confused about rejection My state return was rejected and I was told I needed to fix something but when I logged in it didn't have me change anything.
Date published: 2021-02-19
Rated 5 out of 5 by from Max refund every yeaf Software is easy to use. Tax pros are top notch. Bet
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is easy and great Turbo Tax is easy to use and walks you through the process of filling both your Federal and State income taxed
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome! Great product, easy to navigate! We like that Turbo Tax gives so much education on taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax fast and easy Have been using for year have had no problems.. always the best possible returns.... thank you
Date published: 2021-02-19
Rated 1 out of 5 by from pretty bummed out I was bummed out that I was being forced to use the deluxe and have to pay 90 dollors just because I had to pay school interest which I don't understand and also the fact that your forced to pay 45 dollars just to use your refund to pay do you not realize people are in the middle of a pandemic still and this money is needed tacking on these extra fees is terrible I talk to two representatives the first one gave me a discount code that didn't even work and the second representative basically told me there's nothing she could do cause the first rep already gave me a code. Extra fees and bad service next year ill be finding some where else to do my taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use! I love how easy the user experience was. I was able to complete my tax return in under 1 hour. I got all the info I needed at my finger tips. There was an issue with importing 1099-INT forms from linking a bank. Other than that, everything was smooth sailing!
Date published: 2021-02-19
Rated 3 out of 5 by from using it for so many years was surprised see a live face on my computer to help me
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax excellent I really love filing with turbo tax very easy and I recommend this for my friend as well
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo Tax is ok. Its ok but the live help wasn't as helpful as I thought it was going to be.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14621