TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Love the ease of using from year to year buuuutt… I’m just a little baffled by why it costs as much to file State as it does Federal when the work’s all done in the Federal side, especially in the case of easier returns?
Date published: 2023-04-17
Rated 5 out of 5 by from Easy and well worth the cost Easy, almost stress free, informative and answered all questions
Date published: 2023-04-17
Rated 2 out of 5 by from Not worth the money This will be our last year using Turbo Tax. It is more expensive than using an individual and they will do all the work.
Date published: 2023-04-17
Rated 5 out of 5 by from I live filing with Turbi tact year after year!! I love the step by step tutorial and continuous soppoet
Date published: 2023-04-17
Rated 1 out of 5 by from Why is TurboTax Advertised as Free? It feels like a scam that you advertise as free but then at the very end I have to pay $200 to actually file my taxes. Feels like I've been cheated every time. Maybe don't advertise as free when you are in fact not free.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast, Reliable and Easy! It's the best tool to do your own Taxes by just following through and filling in the blanks and that's it! So Simple!
Date published: 2023-04-17
Rated 1 out of 5 by from Overly complicated, too expensive, states suck Missed a lot of deductions this year. I happened to remember them from last year. Asks to fill in state forms with zero explanation on some items.
Date published: 2023-04-17
Rated 2 out of 5 by from TURBOTAX IS OK IVE BEEN USING TUROTAX FOR YEARS NOW AND SLOWLY IT HAS GOTTEN MORE AND MORE DIFFICUT TO GET THROUGH WITHOUT A HITCH. I WAS DEFINATELY DISAPPOINTED THIS YEAR. I'M A SENIOR LIVING ON MINIMUM MONEY...ANOTHER MAJOR REASON I WENT TO AN ONLINE SERVICE. YOUR COSTS HAVE INCREASED STEADILY TO A POINT WHERE I'D JUST ASOON TAKE MY TAXES INTO H & R BLOCK. I STARTED OUT AS IN THE PAST AND WAS SUGGESTED TO USE TURBO DELUX. FOR WHAT, I HAVE NO IDEA BECAUSE I DON'T HAVE ANY WRITEOFFS AT ALL. I DON'T GET DIVIDENDS ON MY STOCKS, THEY ONLY REINVEST IT. THERE'S HARDLY ENOUGH THERE TO TAKE A DIVIDEND. AFTER THE ENTIRE PROCESS YOU TELL US WE HAVE TO UPGRADE TO PREMIUM FOR $209 AND IF I WANT TO E-FILE FEDERAL AND STATE TOGETHER, WE'LL HAVE TO EITHER PAY ANOTHER $64 OR CANCEL OUT THE STATE TAXES. I USE TO THINK IT WAS A GREAT SOFTWARE. BUT, NOW, I TRUELY THINK I COULD DO BETTER ELSEWHERE
Date published: 2023-04-17
Rated 5 out of 5 by from I HATE TAXES!! Easy to use, and with many choices in your needs, as a home owner, retired, this program covers everything I need to file my federal taxes. Easy peezy....
Date published: 2023-04-17
Rated 5 out of 5 by from Works Great Happy with turbo tax. Makes filing taxes easy. Would highly recommend.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1460
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Love the ease of using from year to year buuuutt… I’m just a little baffled by why it costs as much to file State as it does Federal when the work’s all done in the Federal side, especially in the case of easier returns?
Date published: 2023-04-17
Rated 5 out of 5 by from Easy and well worth the cost Easy, almost stress free, informative and answered all questions
Date published: 2023-04-17
Rated 2 out of 5 by from Not worth the money This will be our last year using Turbo Tax. It is more expensive than using an individual and they will do all the work.
Date published: 2023-04-17
Rated 5 out of 5 by from I live filing with Turbi tact year after year!! I love the step by step tutorial and continuous soppoet
Date published: 2023-04-17
Rated 1 out of 5 by from Why is TurboTax Advertised as Free? It feels like a scam that you advertise as free but then at the very end I have to pay $200 to actually file my taxes. Feels like I've been cheated every time. Maybe don't advertise as free when you are in fact not free.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast, Reliable and Easy! It's the best tool to do your own Taxes by just following through and filling in the blanks and that's it! So Simple!
Date published: 2023-04-17
Rated 1 out of 5 by from Overly complicated, too expensive, states suck Missed a lot of deductions this year. I happened to remember them from last year. Asks to fill in state forms with zero explanation on some items.
Date published: 2023-04-17
Rated 2 out of 5 by from TURBOTAX IS OK IVE BEEN USING TUROTAX FOR YEARS NOW AND SLOWLY IT HAS GOTTEN MORE AND MORE DIFFICUT TO GET THROUGH WITHOUT A HITCH. I WAS DEFINATELY DISAPPOINTED THIS YEAR. I'M A SENIOR LIVING ON MINIMUM MONEY...ANOTHER MAJOR REASON I WENT TO AN ONLINE SERVICE. YOUR COSTS HAVE INCREASED STEADILY TO A POINT WHERE I'D JUST ASOON TAKE MY TAXES INTO H & R BLOCK. I STARTED OUT AS IN THE PAST AND WAS SUGGESTED TO USE TURBO DELUX. FOR WHAT, I HAVE NO IDEA BECAUSE I DON'T HAVE ANY WRITEOFFS AT ALL. I DON'T GET DIVIDENDS ON MY STOCKS, THEY ONLY REINVEST IT. THERE'S HARDLY ENOUGH THERE TO TAKE A DIVIDEND. AFTER THE ENTIRE PROCESS YOU TELL US WE HAVE TO UPGRADE TO PREMIUM FOR $209 AND IF I WANT TO E-FILE FEDERAL AND STATE TOGETHER, WE'LL HAVE TO EITHER PAY ANOTHER $64 OR CANCEL OUT THE STATE TAXES. I USE TO THINK IT WAS A GREAT SOFTWARE. BUT, NOW, I TRUELY THINK I COULD DO BETTER ELSEWHERE
Date published: 2023-04-17
Rated 5 out of 5 by from I HATE TAXES!! Easy to use, and with many choices in your needs, as a home owner, retired, this program covers everything I need to file my federal taxes. Easy peezy....
Date published: 2023-04-17
Rated 5 out of 5 by from Works Great Happy with turbo tax. Makes filing taxes easy. Would highly recommend.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1460