TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from This page wasn't updated I just input three w-2 and a 1095 A forms (no schedule C or schedule A) Anyway my return was rejected!!! Today February 11 I resend it and I am praying it will be accepted. It looks you do not upgrade 2021 rules for taxation from the IRS. This is my last year using turbotax. I am moving to H&R Block page.Have a great year.
Date published: 2022-02-12
Rated 5 out of 5 by from I LOVE Turbo Tax. Turbo Tax makes it so easy to do my taxes. Even I can do them.
Date published: 2022-02-12
Rated 5 out of 5 by from Love how easy it is! easy and simple .There is help when you need it .I use it every year.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy to use, affordable and a good product! I have moved to Thailand and surrendered my US Phone. TurboTax should accommodate foreign country phone numbers.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax live is extremely helpful It was extremely helpful and fast, I struggled before this
Date published: 2022-02-12
Rated 5 out of 5 by from they rock great service fast easy to use and very helpful. I recommend turbo tax to anybody
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is Awesome! Very good! TurboTax is Awesome! I always use it! Good helper.
Date published: 2022-02-12
Rated 3 out of 5 by from Sometimes Confusing I had a hard time selecting information for my 1099-R, such as what type of distribution. When I was working on my city tax form, most of the questions didn't explain what the questions meant. Very confusing. I had to call around for help, even with the tax advisors who aren't always that helpful in answering my questions.
Date published: 2022-02-12
Rated 4 out of 5 by from TurboTax is great! Had a great overall experience. Experienced a few bumps in the road but was able to get it figured out.
Date published: 2022-02-12
Rated 3 out of 5 by from Much more confusing than before My expert was helpful but the questions were unclear sometimes and help wasn’t available on every page as in previous years so when problems arose I had to delete and totally re-enter to obtain guidance.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This page wasn't updated I just input three w-2 and a 1095 A forms (no schedule C or schedule A) Anyway my return was rejected!!! Today February 11 I resend it and I am praying it will be accepted. It looks you do not upgrade 2021 rules for taxation from the IRS. This is my last year using turbotax. I am moving to H&R Block page.Have a great year.
Date published: 2022-02-12
Rated 5 out of 5 by from I LOVE Turbo Tax. Turbo Tax makes it so easy to do my taxes. Even I can do them.
Date published: 2022-02-12
Rated 5 out of 5 by from Love how easy it is! easy and simple .There is help when you need it .I use it every year.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy to use, affordable and a good product! I have moved to Thailand and surrendered my US Phone. TurboTax should accommodate foreign country phone numbers.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax live is extremely helpful It was extremely helpful and fast, I struggled before this
Date published: 2022-02-12
Rated 5 out of 5 by from they rock great service fast easy to use and very helpful. I recommend turbo tax to anybody
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is Awesome! Very good! TurboTax is Awesome! I always use it! Good helper.
Date published: 2022-02-12
Rated 3 out of 5 by from Sometimes Confusing I had a hard time selecting information for my 1099-R, such as what type of distribution. When I was working on my city tax form, most of the questions didn't explain what the questions meant. Very confusing. I had to call around for help, even with the tax advisors who aren't always that helpful in answering my questions.
Date published: 2022-02-12
Rated 4 out of 5 by from TurboTax is great! Had a great overall experience. Experienced a few bumps in the road but was able to get it figured out.
Date published: 2022-02-12
Rated 3 out of 5 by from Much more confusing than before My expert was helpful but the questions were unclear sometimes and help wasn’t available on every page as in previous years so when problems arose I had to delete and totally re-enter to obtain guidance.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14586