TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Turbo Tax is not doing a good job for CA Tax fili Not a good experience this year, my CA state tax filing was rejected three time..still not being accept yet....
Date published: 2021-02-19
Rated 1 out of 5 by from Terrible. I upgraded to get additional help with my deductions. I tried to live chat, didn’t work. So I scheduled a call that took 20 mins to even call me just for them to offer me no help!!!!!! Submitted my return and it gets rejected.. so I had to go find the problem and fix it myself. Wasted money on the upgrade for nothing.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy to use! Very user friendly easy to finish quickly can do it on your phone
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome it made filing taxes so easy. I will always file my owm taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from If I could rate TurboTax any higher, I would! We've spent nearly a decade together, and you have always shot me straight. Quick, Easy, Painless...you have all the answers to my questions right at my fingertips, thanks!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax rocks I’m pleased with Turbo Tax & Will use Turbo Tax in the future
Date published: 2021-02-19
Rated 1 out of 5 by from Multiple rejections due to software errors The title pretty much says it all. It also took me 50 minutes to get to a customer service representative on the first attempt, and they couldn't help. The "fixes" don't appear to do anything, leaving the filer with no confidence the return has been amended, is now correct, and won't be rejected for a third time. Will consider a CPA next time.
Date published: 2021-02-19
Rated 5 out of 5 by from This is amazing! This is the six, or seventh year I filed with Turbo Tax and it gets easier every time. I love it.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax rocks! Easy to navigate and the help feature is great! I have used Turbo Tax for many years!
Date published: 2021-02-19
Rated 5 out of 5 by from Great software year after year using this software - friendly and easy to use.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14499
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax is not doing a good job for CA Tax fili Not a good experience this year, my CA state tax filing was rejected three time..still not being accept yet....
Date published: 2021-02-19
Rated 1 out of 5 by from Terrible. I upgraded to get additional help with my deductions. I tried to live chat, didn’t work. So I scheduled a call that took 20 mins to even call me just for them to offer me no help!!!!!! Submitted my return and it gets rejected.. so I had to go find the problem and fix it myself. Wasted money on the upgrade for nothing.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy to use! Very user friendly easy to finish quickly can do it on your phone
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome it made filing taxes so easy. I will always file my owm taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from If I could rate TurboTax any higher, I would! We've spent nearly a decade together, and you have always shot me straight. Quick, Easy, Painless...you have all the answers to my questions right at my fingertips, thanks!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax rocks I’m pleased with Turbo Tax & Will use Turbo Tax in the future
Date published: 2021-02-19
Rated 1 out of 5 by from Multiple rejections due to software errors The title pretty much says it all. It also took me 50 minutes to get to a customer service representative on the first attempt, and they couldn't help. The "fixes" don't appear to do anything, leaving the filer with no confidence the return has been amended, is now correct, and won't be rejected for a third time. Will consider a CPA next time.
Date published: 2021-02-19
Rated 5 out of 5 by from This is amazing! This is the six, or seventh year I filed with Turbo Tax and it gets easier every time. I love it.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax rocks! Easy to navigate and the help feature is great! I have used Turbo Tax for many years!
Date published: 2021-02-19
Rated 5 out of 5 by from Great software year after year using this software - friendly and easy to use.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14499