TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from why did i pay $80 Why did I just pay $80 when turbotax is advertised as free? I did the same thing last year and somehow paid more. I did everything myself without help from a representative. I could've spent no time and $50 going elsewhere which I will be doing next year. RIP OFF.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Easy and Informative Typically, I always leave a review for TurboTax and it's just about how simple and fast this program is when using it. What I also want to add is how well they keep you informed about your tax return. For instance, right now they are having technical difficulties with their software, but they stay on top of the issue and keep notifying me about the problem. I'm not one to argue or keep nagging about my return, so it doesn't really bother me when Turbot\Tax told me twice that my taxes were rejected. BUT they did tell me that it was a software update issue and I'm glad they told me because would've been totally clueless. SO I am very grateful to TurboTax and their team for constantly updating me on my status whether it be by email or text. Thanks guys! I hope we get this issue resolved so we can get our taxes, meanwhile keep on updating me on my status :)
Date published: 2021-02-18
Rated 2 out of 5 by from Disappointed in TurboTax Business I have used TurboTax for Home and Business for many years. This is the first year I needed to use the Business software. The first time I filled it out, it wouldn't let me file as it needed updates (even though it updated when I installed the CD). I came back a couple days later to finish it and it hadn't saved any of my information. I had to start over. It also had a glitch both time I entered the information. It wanted me to enter the percentage of each partner. It had profit and loss boxes. When I got to the end for the review, it said there was an error and a box appeared that I could uncheck saying we were 50/50 partners and it did not change throughout the year. I thought I messed it up the first time through, but it happened both times. I am also quite bummed you don't support Idaho Business taxes. If I file electronically, they want it at the same time. That means I have to buy another software and start from the beginning. Fortunately, you have some awesome people that are very willing to help on your TurboTax help line!!! Cheers to Jairus, Chris from Georgia and Heidi in Idaho!
Date published: 2021-02-18
Rated 4 out of 5 by from Thank You. for being very easy and helpful The task of doing Taxes became short and easy and the extra added deductions were very helpful. again Thank You
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to work with Worked good quick and easy. Can’t complain and they recommend the right services I needed
Date published: 2021-02-18
Rated 5 out of 5 by from Quick and easy Once I have all the documents I need it is really easy to complete the return on Turbotax
Date published: 2021-02-18
Rated 5 out of 5 by from Very helpful and easy to understand I was notified quickly of any fixing of my return and was walked through it easy
Date published: 2021-02-18
Rated 5 out of 5 by from Above average. Did not have to talk to anyone, though it's a bit difficult to follow some of the descriptions or statements, because there are a few assumptions made, like what is a tax liability from the year before?
Date published: 2021-02-18
Rated 5 out of 5 by from Young Adult Doing Taxes This is the first year I've had to file my taxes completely on my own and TurboTax made it way less scary and stressful! I'm not even stressed about taxes in the future because I know if I use TurboTax it's still gonna be super easy!
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use TurboTax walks you through everything and helps you to feel confident that you did it correctly.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14424
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from why did i pay $80 Why did I just pay $80 when turbotax is advertised as free? I did the same thing last year and somehow paid more. I did everything myself without help from a representative. I could've spent no time and $50 going elsewhere which I will be doing next year. RIP OFF.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Easy and Informative Typically, I always leave a review for TurboTax and it's just about how simple and fast this program is when using it. What I also want to add is how well they keep you informed about your tax return. For instance, right now they are having technical difficulties with their software, but they stay on top of the issue and keep notifying me about the problem. I'm not one to argue or keep nagging about my return, so it doesn't really bother me when Turbot\Tax told me twice that my taxes were rejected. BUT they did tell me that it was a software update issue and I'm glad they told me because would've been totally clueless. SO I am very grateful to TurboTax and their team for constantly updating me on my status whether it be by email or text. Thanks guys! I hope we get this issue resolved so we can get our taxes, meanwhile keep on updating me on my status :)
Date published: 2021-02-18
Rated 2 out of 5 by from Disappointed in TurboTax Business I have used TurboTax for Home and Business for many years. This is the first year I needed to use the Business software. The first time I filled it out, it wouldn't let me file as it needed updates (even though it updated when I installed the CD). I came back a couple days later to finish it and it hadn't saved any of my information. I had to start over. It also had a glitch both time I entered the information. It wanted me to enter the percentage of each partner. It had profit and loss boxes. When I got to the end for the review, it said there was an error and a box appeared that I could uncheck saying we were 50/50 partners and it did not change throughout the year. I thought I messed it up the first time through, but it happened both times. I am also quite bummed you don't support Idaho Business taxes. If I file electronically, they want it at the same time. That means I have to buy another software and start from the beginning. Fortunately, you have some awesome people that are very willing to help on your TurboTax help line!!! Cheers to Jairus, Chris from Georgia and Heidi in Idaho!
Date published: 2021-02-18
Rated 4 out of 5 by from Thank You. for being very easy and helpful The task of doing Taxes became short and easy and the extra added deductions were very helpful. again Thank You
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to work with Worked good quick and easy. Can’t complain and they recommend the right services I needed
Date published: 2021-02-18
Rated 5 out of 5 by from Quick and easy Once I have all the documents I need it is really easy to complete the return on Turbotax
Date published: 2021-02-18
Rated 5 out of 5 by from Very helpful and easy to understand I was notified quickly of any fixing of my return and was walked through it easy
Date published: 2021-02-18
Rated 5 out of 5 by from Above average. Did not have to talk to anyone, though it's a bit difficult to follow some of the descriptions or statements, because there are a few assumptions made, like what is a tax liability from the year before?
Date published: 2021-02-18
Rated 5 out of 5 by from Young Adult Doing Taxes This is the first year I've had to file my taxes completely on my own and TurboTax made it way less scary and stressful! I'm not even stressed about taxes in the future because I know if I use TurboTax it's still gonna be super easy!
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use TurboTax walks you through everything and helps you to feel confident that you did it correctly.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14424