TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo tax was easy and fast! Turbo tax made it easy to file. It was quick, simple and convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is super easy to use! I have used Turbo Tax for 8 years now. This year they offered the medium level service for free, which gave me the ability to have live chat with a tax expert. This was SO very helpful. I used this option 4 or 5 times and will definitely use that level next year, even if I have to pay for it. (I only had one "expert" that wasn't helpful.)
Date published: 2021-02-19
Rated 1 out of 5 by from Won't be using next year Charged $120 for basic things, ridiculous. Should have just had someone else file for cheaper.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is the best by far i was having some problems being this only my second time filing. turbo had someone chatting with me that did a great job assisting me through everything i didnt understand. thank turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax has made my life easier I've been using TurboTax for years now. It's always been reliable and efficient. I love that "Help" feature whenever I don't understand a specific topic or terminology. I don't deal with a lot of papers anymore. Everything is electronic. I've been saving my tax returns in PDF format,.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is more than awesome I needed to review several issues on multiple days with two different turbo tax advisors. Both were extremely knowledgeable and resolved my questions. They never rushed me and helped me understand what I need to know to complete my tax forms.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Live Deluxe This tax preparation software was easy to use, and very thorough. Turbo Tax makes sure any tax code changes, and revisions are are applied to the program.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is easy to use! Filing taxes can be very overwhelming, but Turbo Tax takes the guess work out of it! It's as simple as inputting your info and pressing "File my return!"
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is very good It guides you through the complexities of both Fed and State Tax returns. State caught and error and rejected mine this year but was a TT software glitch which they immediately caught and had me refile. Easy. It is a little pricey but worth it.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use, fast and reliable. No matter what your tax situation is, Turbo Tax is easy to use and you always have a tax expert a click away. Last year I had sold property so the taxes were very involved. As a retiree, this year was really simple. E-filing makes everything seamless.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14415
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was easy and fast! Turbo tax made it easy to file. It was quick, simple and convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is super easy to use! I have used Turbo Tax for 8 years now. This year they offered the medium level service for free, which gave me the ability to have live chat with a tax expert. This was SO very helpful. I used this option 4 or 5 times and will definitely use that level next year, even if I have to pay for it. (I only had one "expert" that wasn't helpful.)
Date published: 2021-02-19
Rated 1 out of 5 by from Won't be using next year Charged $120 for basic things, ridiculous. Should have just had someone else file for cheaper.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is the best by far i was having some problems being this only my second time filing. turbo had someone chatting with me that did a great job assisting me through everything i didnt understand. thank turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax has made my life easier I've been using TurboTax for years now. It's always been reliable and efficient. I love that "Help" feature whenever I don't understand a specific topic or terminology. I don't deal with a lot of papers anymore. Everything is electronic. I've been saving my tax returns in PDF format,.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is more than awesome I needed to review several issues on multiple days with two different turbo tax advisors. Both were extremely knowledgeable and resolved my questions. They never rushed me and helped me understand what I need to know to complete my tax forms.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Live Deluxe This tax preparation software was easy to use, and very thorough. Turbo Tax makes sure any tax code changes, and revisions are are applied to the program.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is easy to use! Filing taxes can be very overwhelming, but Turbo Tax takes the guess work out of it! It's as simple as inputting your info and pressing "File my return!"
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is very good It guides you through the complexities of both Fed and State Tax returns. State caught and error and rejected mine this year but was a TT software glitch which they immediately caught and had me refile. Easy. It is a little pricey but worth it.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use, fast and reliable. No matter what your tax situation is, Turbo Tax is easy to use and you always have a tax expert a click away. Last year I had sold property so the taxes were very involved. As a retiree, this year was really simple. E-filing makes everything seamless.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14415