TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Fantastic Very good, easy to follow instructions and a very efficient review process.
Date published: 2021-02-19
Rated 4 out of 5 by from A couple of bugs you should be aware of This it not a review, but a bug report; please pass to your development team. 1) When saving a PDF version of your return, if you happen to have saved it previously and happen to have the file open, TT correctly informs you that the file exists, but when it tries to overwrite it, it just silently fails (i.e., it does not overwrite the open file and does not notify you that the file is in use). 2) On the PA state (S Corp) return: Apparently TT and/or PA now require that the shareholders names be separated into first/middle/last. If there were no shareholder changes and you do NOT go through the "update shareholder info" options, the K-1s print without the names on them. The Review does not pick this up either.
Date published: 2021-02-19
Rated 2 out of 5 by from Slow and glitchy I’ve used turbo tax for years. But it seems that each year since about 2008 it has become more and more glitchy. Slow to get from page to page and more and more “ops lets refresh “ pages to turn up. Seems that the company is trying to get us to turn to other places to pay more for services that we actually do our selfs... (we click and fill in all the bubbles..) and u what? Glitch out charge 60$ and submit what we fill in with out actually reviewing it... so i would expect that the program that’s web based be more active for its users and not have such a glitch between pages.
Date published: 2021-02-19
Rated 2 out of 5 by from Lower the prices You ay 40 for each, then bam, its another 40 We are in a pandemic, where are the deals
Date published: 2021-02-19
Rated 4 out of 5 by from The software is mostly easy to use. I seem to have a problem interpreting a question of 2 each year that i use turboTax. this year I called with a problem interpreting questions on the MI Schedule 1. The wording of the question on lines 22 through 26 seem ambiguous at best. A call to your support took a long time clarifying the intent and advised manually removing an 'X' in box 22D and 22H which the software input from the related questions in Easy Form input. Support finally found that there may be a problem that is being investigated. All in all I will continue using your software.
Date published: 2021-02-19
Rated 5 out of 5 by from intuitive and easy to use Turbo Tax is easy to use, with back up expert support when needed. If you've got your tax paper work ready, turbo tax can make the rest a snap!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome, super easy to use! I had a great experience, it is always so simple and easy to use. You get a lot of help along the way to make sure you file your taxes properly.
Date published: 2021-02-19
Rated 3 out of 5 by from Convenient Turbo Tax is a convenient way to file. There is one drawback. Each year I'm asked to list deductions despite the fact that I know I will be told the standard deduction will be my option. If there isn't a way to choose it immediately, there should be. If there is, I apologize.
Date published: 2021-02-19
Rated 5 out of 5 by from I like TurboTax Easy and great experience. I was a quick process. Thanks!
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE TURBO TAX It's so user friendly and easy to use! I will always use TURBO Tax as long as I'm alive
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14285
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Very good, easy to follow instructions and a very efficient review process.
Date published: 2021-02-19
Rated 4 out of 5 by from A couple of bugs you should be aware of This it not a review, but a bug report; please pass to your development team. 1) When saving a PDF version of your return, if you happen to have saved it previously and happen to have the file open, TT correctly informs you that the file exists, but when it tries to overwrite it, it just silently fails (i.e., it does not overwrite the open file and does not notify you that the file is in use). 2) On the PA state (S Corp) return: Apparently TT and/or PA now require that the shareholders names be separated into first/middle/last. If there were no shareholder changes and you do NOT go through the "update shareholder info" options, the K-1s print without the names on them. The Review does not pick this up either.
Date published: 2021-02-19
Rated 2 out of 5 by from Slow and glitchy I’ve used turbo tax for years. But it seems that each year since about 2008 it has become more and more glitchy. Slow to get from page to page and more and more “ops lets refresh “ pages to turn up. Seems that the company is trying to get us to turn to other places to pay more for services that we actually do our selfs... (we click and fill in all the bubbles..) and u what? Glitch out charge 60$ and submit what we fill in with out actually reviewing it... so i would expect that the program that’s web based be more active for its users and not have such a glitch between pages.
Date published: 2021-02-19
Rated 2 out of 5 by from Lower the prices You ay 40 for each, then bam, its another 40 We are in a pandemic, where are the deals
Date published: 2021-02-19
Rated 4 out of 5 by from The software is mostly easy to use. I seem to have a problem interpreting a question of 2 each year that i use turboTax. this year I called with a problem interpreting questions on the MI Schedule 1. The wording of the question on lines 22 through 26 seem ambiguous at best. A call to your support took a long time clarifying the intent and advised manually removing an 'X' in box 22D and 22H which the software input from the related questions in Easy Form input. Support finally found that there may be a problem that is being investigated. All in all I will continue using your software.
Date published: 2021-02-19
Rated 5 out of 5 by from intuitive and easy to use Turbo Tax is easy to use, with back up expert support when needed. If you've got your tax paper work ready, turbo tax can make the rest a snap!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome, super easy to use! I had a great experience, it is always so simple and easy to use. You get a lot of help along the way to make sure you file your taxes properly.
Date published: 2021-02-19
Rated 3 out of 5 by from Convenient Turbo Tax is a convenient way to file. There is one drawback. Each year I'm asked to list deductions despite the fact that I know I will be told the standard deduction will be my option. If there isn't a way to choose it immediately, there should be. If there is, I apologize.
Date published: 2021-02-19
Rated 5 out of 5 by from I like TurboTax Easy and great experience. I was a quick process. Thanks!
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE TURBO TAX It's so user friendly and easy to use! I will always use TURBO Tax as long as I'm alive
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14285