TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from A bit taxing For first time user it was a bit taxing no pun intended but overall I think it was very good
Date published: 2023-02-12
Rated 1 out of 5 by from Filer I having used TurboTax for over 10 years; this year's experience was by far the worse I have encountered. It was way too clunky and when I tried reaching out for assistant through chat I got nothing in return. To make the experience even more frustrating I feel I was over charged for and upgrade do to just wanting to get it done. Nothing changed from last year but the TurboTax platform has changed and in a bad way.
Date published: 2023-02-12
Rated 5 out of 5 by from turbo tax is easy to use an works great been using it for yrs now easy step by step help. an if you need to talk to an actual like me there even better
Date published: 2023-02-12
Rated 5 out of 5 by from TurboTax is Great Filing through TurboTax was affordable and easy to navigate, with helpful prompts and information along the way.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is very helpful and amazing! We had a few questions and got the help we needed right away!
Date published: 2023-02-12
Rated 5 out of 5 by from Easy Peasy I've trusted Turbo Tax for 10 years, and the process seems to have gotten easier each year. Thank you, TT!
Date published: 2023-02-12
Rated 5 out of 5 by from Turbotax is great I have used Turbo Tax for many years. I plan on using it for many more years
Date published: 2023-02-12
Rated 5 out of 5 by from Great Experience with Turbotax! This site is user friendly and made filing my taxes simple.
Date published: 2023-02-12
Rated 5 out of 5 by from Fantastic! I wish you could request Olinda, she is the best!!
Date published: 2023-02-12
Rated 4 out of 5 by from Simple & Quick The process was very simply and quick. My only complaint is that I had a coupon for 30% off the federal return, but there was nowhere for me to apply the coupon, so I ended up paying full price. Not sure why you send out coupons when you don't let people use them.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14207
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A bit taxing For first time user it was a bit taxing no pun intended but overall I think it was very good
Date published: 2023-02-12
Rated 1 out of 5 by from Filer I having used TurboTax for over 10 years; this year's experience was by far the worse I have encountered. It was way too clunky and when I tried reaching out for assistant through chat I got nothing in return. To make the experience even more frustrating I feel I was over charged for and upgrade do to just wanting to get it done. Nothing changed from last year but the TurboTax platform has changed and in a bad way.
Date published: 2023-02-12
Rated 5 out of 5 by from turbo tax is easy to use an works great been using it for yrs now easy step by step help. an if you need to talk to an actual like me there even better
Date published: 2023-02-12
Rated 5 out of 5 by from TurboTax is Great Filing through TurboTax was affordable and easy to navigate, with helpful prompts and information along the way.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is very helpful and amazing! We had a few questions and got the help we needed right away!
Date published: 2023-02-12
Rated 5 out of 5 by from Easy Peasy I've trusted Turbo Tax for 10 years, and the process seems to have gotten easier each year. Thank you, TT!
Date published: 2023-02-12
Rated 5 out of 5 by from Turbotax is great I have used Turbo Tax for many years. I plan on using it for many more years
Date published: 2023-02-12
Rated 5 out of 5 by from Great Experience with Turbotax! This site is user friendly and made filing my taxes simple.
Date published: 2023-02-12
Rated 5 out of 5 by from Fantastic! I wish you could request Olinda, she is the best!!
Date published: 2023-02-12
Rated 4 out of 5 by from Simple & Quick The process was very simply and quick. My only complaint is that I had a coupon for 30% off the federal return, but there was nowhere for me to apply the coupon, so I ended up paying full price. Not sure why you send out coupons when you don't let people use them.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14207