TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
erst5 from
turbotax is the best
very easy to navigate. i can upload things accurately. i love it
Date published: 2023-01-31
Rated 5 out of 5 by
Paul RH from
Turbo Tax is easy to use quick and efficient
Everything was easy to use. We have used turbo tax the last 5 years.
Date published: 2023-01-31
Rated 1 out of 5 by
Turbo Sux from
Turbo sux now
I get at the end of the taxes have to pay additional $39.00 this is with my federal taxes. So, they still charged me $179.00, my state refund was $39.00 and they are gonna charge me $49.00. So, next year I am just going to do the forms on IRS website.
Date published: 2023-01-31
Rated 5 out of 5 by
Ploma from
Turbo tax is the best!
Very easy and fast! Made doing my taxes not stressful.
Date published: 2023-01-31
Rated 5 out of 5 by
Shellie80 from
Turbo Tax is Easy
It was mostly helpful and pretty easy. They walked me through everything
Date published: 2023-01-31
Rated 5 out of 5 by
Mizzzz Hawkins from
Fast
8 years and counting with Turbo Tax I shall return! Great Service!
Date published: 2023-01-31
Rated 5 out of 5 by
Kyzzer from
Great service for simple taxes
I did have to go through several support staff and multiple different options to end up on the page I needed, but after that point all of the help I received and the ease of use was fantastic. The people from the live service clearly knew what they were doing and took care of all of the issues I was having when trying to self file.
Date published: 2023-01-31
Rated 1 out of 5 by
Unsatisfied customerr from
Turbo tax
You owe me $39 I had to pay $117 for my taxes. $39 for state and $39 for federal and also an additional $39 just to receive my money direct deposit. Smh this is not right and this will be my last year with you and the 4 people I referred which I did not get nothing ever for referring them this will also be their last year too. We will do our taxes elsewhere.
Date published: 2023-01-31
Rated 4 out of 5 by
JenList from
Great for Federal! Less helpful for State.
Doing federal taxes on Turbo Tax is super easy! Sometimes the state taxes don't have a lot of helps.
Date published: 2023-01-31
Rated 5 out of 5 by
ErinT420 from
David was amazing and fast!!!
David was awesome to deal with and helped me get to the bottom of all of my issues while trying to do my return. He was professional and funny at the same. You have a great person there.
All TurboTax® Offerings Reviews - Page 1414
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
erst5 from
turbotax is the best
very easy to navigate. i can upload things accurately. i love it
Date published: 2023-01-31
Rated 5 out of 5 by
Paul RH from
Turbo Tax is easy to use quick and efficient
Everything was easy to use. We have used turbo tax the last 5 years.
Date published: 2023-01-31
Rated 1 out of 5 by
Turbo Sux from
Turbo sux now
I get at the end of the taxes have to pay additional $39.00 this is with my federal taxes. So, they still charged me $179.00, my state refund was $39.00 and they are gonna charge me $49.00. So, next year I am just going to do the forms on IRS website.
Date published: 2023-01-31
Rated 5 out of 5 by
Ploma from
Turbo tax is the best!
Very easy and fast! Made doing my taxes not stressful.
Date published: 2023-01-31
Rated 5 out of 5 by
Shellie80 from
Turbo Tax is Easy
It was mostly helpful and pretty easy. They walked me through everything
Date published: 2023-01-31
Rated 5 out of 5 by
Mizzzz Hawkins from
Fast
8 years and counting with Turbo Tax I shall return! Great Service!
Date published: 2023-01-31
Rated 5 out of 5 by
Kyzzer from
Great service for simple taxes
I did have to go through several support staff and multiple different options to end up on the page I needed, but after that point all of the help I received and the ease of use was fantastic. The people from the live service clearly knew what they were doing and took care of all of the issues I was having when trying to self file.
Date published: 2023-01-31
Rated 1 out of 5 by
Unsatisfied customerr from
Turbo tax
You owe me $39 I had to pay $117 for my taxes. $39 for state and $39 for federal and also an additional $39 just to receive my money direct deposit. Smh this is not right and this will be my last year with you and the 4 people I referred which I did not get nothing ever for referring them this will also be their last year too. We will do our taxes elsewhere.
Date published: 2023-01-31
Rated 4 out of 5 by
JenList from
Great for Federal! Less helpful for State.
Doing federal taxes on Turbo Tax is super easy! Sometimes the state taxes don't have a lot of helps.
Date published: 2023-01-31
Rated 5 out of 5 by
ErinT420 from
David was amazing and fast!!!
David was awesome to deal with and helped me get to the bottom of all of my issues while trying to do my return. He was professional and funny at the same. You have a great person there.
All TurboTax® Offerings Reviews - Page 1414
Date published: 2023-01-31