TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I Love Turbo Tax I have used Turbo Tax for years and it has always done well for me.
Date published: 2021-05-13
Rated 4 out of 5 by from I used to love it, still good, but not as great. It was free and would tell you the fees prior too, with the option to pay to upgrade, but now you don't know the fees until after the fact. Also, whenever I struggled with processing something, I would ask a question, but never got a clear answer.
Date published: 2021-05-13
Rated 5 out of 5 by from Super Easy! It's very detailed but not overwhelming. Easy to find answers.
Date published: 2021-05-13
Rated 3 out of 5 by from Turbo Tax snuck in extra fees I specifically declined premium service but somehow Turbo Tax managed to sneak it in anyway. I think that is a poor business practice and reflects a moral deficit.
Date published: 2021-05-13
Rated 5 out of 5 by from Love how easy it is! Super Easy! I love how much I learn filing with turbotax.
Date published: 2021-05-13
Rated 2 out of 5 by from 3 times my taxes have been rejected not sure why this keeps happening..I corrected the problem but again rejected.
Date published: 2021-05-13
Rated 2 out of 5 by from Lost Out In A Higher Return Due to a Bug The cash contributions towards charitable funds line had a bug so I lost out on my full return because it wouldn't accept the maximum deduction of $300. I did my taxes months ago and kept checking to see if this bug was fixed and now I'm up against the deadline so I submitted it without this. Very frustrating when I pay to use this software. Wish I could get my full tax refund !!! Probably won't use it next year and will just use a tax accountant.
Date published: 2021-05-13
Rated 2 out of 5 by from This year return has bug for mortgage interest I have been used turbotax for over 10 years, never have issue before. However, this year's return has bug of mortgage interest report. It's shame that already May 12, the bug is still not fixed, and I need to search online for the solution and manually fix it. Hopefully next year's software without similar issue that gain my trust back.
Date published: 2021-05-13
Rated 5 out of 5 by from non computer friendly Able to look up information and explanations fairly easily. Explanations clear, and had additional information to clarify information. Able to start and stop. able to identify issues that were missed or did not understand. Gave numbers from documents that provided the requested information,
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is awesome! The software is easy to use. Thank you. CPA are very helpful.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1414
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I Love Turbo Tax I have used Turbo Tax for years and it has always done well for me.
Date published: 2021-05-13
Rated 4 out of 5 by from I used to love it, still good, but not as great. It was free and would tell you the fees prior too, with the option to pay to upgrade, but now you don't know the fees until after the fact. Also, whenever I struggled with processing something, I would ask a question, but never got a clear answer.
Date published: 2021-05-13
Rated 5 out of 5 by from Super Easy! It's very detailed but not overwhelming. Easy to find answers.
Date published: 2021-05-13
Rated 3 out of 5 by from Turbo Tax snuck in extra fees I specifically declined premium service but somehow Turbo Tax managed to sneak it in anyway. I think that is a poor business practice and reflects a moral deficit.
Date published: 2021-05-13
Rated 5 out of 5 by from Love how easy it is! Super Easy! I love how much I learn filing with turbotax.
Date published: 2021-05-13
Rated 2 out of 5 by from 3 times my taxes have been rejected not sure why this keeps happening..I corrected the problem but again rejected.
Date published: 2021-05-13
Rated 2 out of 5 by from Lost Out In A Higher Return Due to a Bug The cash contributions towards charitable funds line had a bug so I lost out on my full return because it wouldn't accept the maximum deduction of $300. I did my taxes months ago and kept checking to see if this bug was fixed and now I'm up against the deadline so I submitted it without this. Very frustrating when I pay to use this software. Wish I could get my full tax refund !!! Probably won't use it next year and will just use a tax accountant.
Date published: 2021-05-13
Rated 2 out of 5 by from This year return has bug for mortgage interest I have been used turbotax for over 10 years, never have issue before. However, this year's return has bug of mortgage interest report. It's shame that already May 12, the bug is still not fixed, and I need to search online for the solution and manually fix it. Hopefully next year's software without similar issue that gain my trust back.
Date published: 2021-05-13
Rated 5 out of 5 by from non computer friendly Able to look up information and explanations fairly easily. Explanations clear, and had additional information to clarify information. Able to start and stop. able to identify issues that were missed or did not understand. Gave numbers from documents that provided the requested information,
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is awesome! The software is easy to use. Thank you. CPA are very helpful.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1414