TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great product Super easy to use, fast and reliable. Anyone can benefit from the time saved by using TurboTax.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax rescued me! Turbo Tax rescued me!!!! Thanks for helping me everyday finally get this done.
Date published: 2023-04-18
Rated 4 out of 5 by from Still good - a little glitchy TurboTax is still a helpful tool for preparing a tax return. Even some of the more complex activities go smoothly. There continue to be, though, some unnecessary steps for confirming entries (confirmation of numbers is good, confirmation of other entries does not appear to be necessary). Navigation is not always easy but, once you master using the Search function, TurboTax takes you right where you need to go.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is great I always use u guys I have never had issues. I file and it is all so easy to use. Its very simple method to use.
Date published: 2023-04-18
Rated 1 out of 5 by from Insanely expensive for a necessary evil Seems like big holes in the interview sequence leave you feeling helpless going forward. Pay me to be on your software team. I bet you either pay well or have a staff of indentured servants.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy The left has definitely turned the screws.... Paid more this year by far than every before. TurboTax is awesome though. Took my money and gave it to this giant bureaucracy just as quickly as a kid can change genders...
Date published: 2023-04-18
Rated 3 out of 5 by from No problems at all Little expensive for the American people to use to file returns
Date published: 2023-04-18
Rated 3 out of 5 by from It’s just okay.. Turbo tax is fine, but the different price jumps over the last few years just seem unnecessary. I don’t need all the extra features, so if I’m going to be paying for a tax service I might as well see someone in person and just talk to someone face to face. So this may be my last year filing with TurboTax.
Date published: 2023-04-18
Rated 2 out of 5 by from Confusing and ripping off money from users I tried to pay for my mom's E-file with my credit card. I clicked on it and it did a weird thing. it took me back two steps and the screen read that my NJ refund was paid. I wanted to check how it was paid whether it was using last years credit card info or if it was taking the $40 cost out of the refund, which would not make sense since the refund was only $63. But the program had no option or step to redo the payment method. I used help to check the Turbotax website, and it had no entry on how to deal with the problem on the program, only on the phone app or online formats.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is Easy to Use Almost every category is very easy and intuitive to use. This is my ninth year using it and I highly recommend everyone to give it a try
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1414
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product Super easy to use, fast and reliable. Anyone can benefit from the time saved by using TurboTax.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax rescued me! Turbo Tax rescued me!!!! Thanks for helping me everyday finally get this done.
Date published: 2023-04-18
Rated 4 out of 5 by from Still good - a little glitchy TurboTax is still a helpful tool for preparing a tax return. Even some of the more complex activities go smoothly. There continue to be, though, some unnecessary steps for confirming entries (confirmation of numbers is good, confirmation of other entries does not appear to be necessary). Navigation is not always easy but, once you master using the Search function, TurboTax takes you right where you need to go.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is great I always use u guys I have never had issues. I file and it is all so easy to use. Its very simple method to use.
Date published: 2023-04-18
Rated 1 out of 5 by from Insanely expensive for a necessary evil Seems like big holes in the interview sequence leave you feeling helpless going forward. Pay me to be on your software team. I bet you either pay well or have a staff of indentured servants.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy The left has definitely turned the screws.... Paid more this year by far than every before. TurboTax is awesome though. Took my money and gave it to this giant bureaucracy just as quickly as a kid can change genders...
Date published: 2023-04-18
Rated 3 out of 5 by from No problems at all Little expensive for the American people to use to file returns
Date published: 2023-04-18
Rated 3 out of 5 by from It’s just okay.. Turbo tax is fine, but the different price jumps over the last few years just seem unnecessary. I don’t need all the extra features, so if I’m going to be paying for a tax service I might as well see someone in person and just talk to someone face to face. So this may be my last year filing with TurboTax.
Date published: 2023-04-18
Rated 2 out of 5 by from Confusing and ripping off money from users I tried to pay for my mom's E-file with my credit card. I clicked on it and it did a weird thing. it took me back two steps and the screen read that my NJ refund was paid. I wanted to check how it was paid whether it was using last years credit card info or if it was taking the $40 cost out of the refund, which would not make sense since the refund was only $63. But the program had no option or step to redo the payment method. I used help to check the Turbotax website, and it had no entry on how to deal with the problem on the program, only on the phone app or online formats.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is Easy to Use Almost every category is very easy and intuitive to use. This is my ninth year using it and I highly recommend everyone to give it a try
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1414