TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbotax is the best very easy to navigate. i can upload things accurately. i love it
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is easy to use quick and efficient Everything was easy to use. We have used turbo tax the last 5 years.
Date published: 2023-01-31
Rated 1 out of 5 by from Turbo sux now I get at the end of the taxes have to pay additional $39.00 this is with my federal taxes. So, they still charged me $179.00, my state refund was $39.00 and they are gonna charge me $49.00. So, next year I am just going to do the forms on IRS website.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax is the best! Very easy and fast! Made doing my taxes not stressful.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is Easy It was mostly helpful and pretty easy. They walked me through everything
Date published: 2023-01-31
Rated 5 out of 5 by from Fast 8 years and counting with Turbo Tax I shall return! Great Service!
Date published: 2023-01-31
Rated 5 out of 5 by from Great service for simple taxes I did have to go through several support staff and multiple different options to end up on the page I needed, but after that point all of the help I received and the ease of use was fantastic. The people from the live service clearly knew what they were doing and took care of all of the issues I was having when trying to self file.
Date published: 2023-01-31
Rated 1 out of 5 by from Turbo tax You owe me $39 I had to pay $117 for my taxes. $39 for state and $39 for federal and also an additional $39 just to receive my money direct deposit. Smh this is not right and this will be my last year with you and the 4 people I referred which I did not get nothing ever for referring them this will also be their last year too. We will do our taxes elsewhere.
Date published: 2023-01-31
Rated 4 out of 5 by from Great for Federal! Less helpful for State. Doing federal taxes on Turbo Tax is super easy! Sometimes the state taxes don't have a lot of helps.
Date published: 2023-01-31
Rated 5 out of 5 by from David was amazing and fast!!! David was awesome to deal with and helped me get to the bottom of all of my issues while trying to do my return. He was professional and funny at the same. You have a great person there.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1414
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is the best very easy to navigate. i can upload things accurately. i love it
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is easy to use quick and efficient Everything was easy to use. We have used turbo tax the last 5 years.
Date published: 2023-01-31
Rated 1 out of 5 by from Turbo sux now I get at the end of the taxes have to pay additional $39.00 this is with my federal taxes. So, they still charged me $179.00, my state refund was $39.00 and they are gonna charge me $49.00. So, next year I am just going to do the forms on IRS website.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax is the best! Very easy and fast! Made doing my taxes not stressful.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is Easy It was mostly helpful and pretty easy. They walked me through everything
Date published: 2023-01-31
Rated 5 out of 5 by from Fast 8 years and counting with Turbo Tax I shall return! Great Service!
Date published: 2023-01-31
Rated 5 out of 5 by from Great service for simple taxes I did have to go through several support staff and multiple different options to end up on the page I needed, but after that point all of the help I received and the ease of use was fantastic. The people from the live service clearly knew what they were doing and took care of all of the issues I was having when trying to self file.
Date published: 2023-01-31
Rated 1 out of 5 by from Turbo tax You owe me $39 I had to pay $117 for my taxes. $39 for state and $39 for federal and also an additional $39 just to receive my money direct deposit. Smh this is not right and this will be my last year with you and the 4 people I referred which I did not get nothing ever for referring them this will also be their last year too. We will do our taxes elsewhere.
Date published: 2023-01-31
Rated 4 out of 5 by from Great for Federal! Less helpful for State. Doing federal taxes on Turbo Tax is super easy! Sometimes the state taxes don't have a lot of helps.
Date published: 2023-01-31
Rated 5 out of 5 by from David was amazing and fast!!! David was awesome to deal with and helped me get to the bottom of all of my issues while trying to do my return. He was professional and funny at the same. You have a great person there.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 1414