TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from E-Filing Disaster E File failed and was never able to resolve issue. Then TurboTax never offered to refund the $25 for efiling my State Taxes.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the best I was scared last year and chickened out using this but i said Merry give a try and it was a great experience and very easy to do. Love it
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Awesome! It is very simple and easy step by step instructions and cost less for entire family.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax is a lifesaver Have used Turbotax shortly after it was introduced
Date published: 2021-05-13
Rated 4 out of 5 by from Better Instructions on State College Savings Needs better instructions on the Missouri State form on what to put in the distribution field for non-qualified distributions.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was a BREEZE Fast and simple. Didn't take long to accomplish the task.
Date published: 2021-05-13
Rated 3 out of 5 by from Good but one big complaint I had a great time filing with TurboTax and found it easy and user friendly. However, I was struggling with one final detail before I filed and the option to contact an expert popped up. I decided to go ahead and contact an expert because I was unable to figure it out myself, however, I was not prompted in any way that it would cost an additional $80 for a 8 minute phone call with the gentleman who assisted me. This was frustrating because there was no warning whatsoever that I was going to be charged for this. There needs to be a notice that pops up on the screen that says, "this call will be added to your bill at the end of filing your taxes," that way the person using the service can decide if it is worth it or if they should try themselves for a little longer before contacting an expert.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is very thorough The software has comprehensive lists of questions which allows me to think that all my basis are covered by time I file
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Awesome This is my 5th year using Turbo Tax. So convenient, so easy and efficient.
Date published: 2021-05-13
Rated 5 out of 5 by from TURBOTAX IS WONERFUL VERY HELPFUL I love turbo tax, try it you will love it it was my first time and i did good, Amen
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1412
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from E-Filing Disaster E File failed and was never able to resolve issue. Then TurboTax never offered to refund the $25 for efiling my State Taxes.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the best I was scared last year and chickened out using this but i said Merry give a try and it was a great experience and very easy to do. Love it
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Awesome! It is very simple and easy step by step instructions and cost less for entire family.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax is a lifesaver Have used Turbotax shortly after it was introduced
Date published: 2021-05-13
Rated 4 out of 5 by from Better Instructions on State College Savings Needs better instructions on the Missouri State form on what to put in the distribution field for non-qualified distributions.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was a BREEZE Fast and simple. Didn't take long to accomplish the task.
Date published: 2021-05-13
Rated 3 out of 5 by from Good but one big complaint I had a great time filing with TurboTax and found it easy and user friendly. However, I was struggling with one final detail before I filed and the option to contact an expert popped up. I decided to go ahead and contact an expert because I was unable to figure it out myself, however, I was not prompted in any way that it would cost an additional $80 for a 8 minute phone call with the gentleman who assisted me. This was frustrating because there was no warning whatsoever that I was going to be charged for this. There needs to be a notice that pops up on the screen that says, "this call will be added to your bill at the end of filing your taxes," that way the person using the service can decide if it is worth it or if they should try themselves for a little longer before contacting an expert.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is very thorough The software has comprehensive lists of questions which allows me to think that all my basis are covered by time I file
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Awesome This is my 5th year using Turbo Tax. So convenient, so easy and efficient.
Date published: 2021-05-13
Rated 5 out of 5 by from TURBOTAX IS WONERFUL VERY HELPFUL I love turbo tax, try it you will love it it was my first time and i did good, Amen
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1412