TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
jaymznis from
not great
took me way to long for stupid things and the constant upsell is incredibly annoying
Date published: 2022-02-27
Rated 2 out of 5 by
Efeekj from
Met Expectations
I've been using Turbo Tax for 8 years. In that time, I appreciate how easy the process was to follow. This year my experience was not as smooth as entire sections were not presented until the review was completed. At that time I was presented with mortgage payment information and 529 contributions, which significantly reduced my tax owed. Had this been presented earlier in the process like it was in previous years, I would not have been so concerned with seeking out what I potentially entered incorrectly. Overall, it worked out, but it was not the smooth process is has been in the past!
Date published: 2022-02-27
Rated 4 out of 5 by
mulletboy from
Good product
way too many pop ups, should be able to just say I've only got w-2 income & 1099. Takes a long time to go through all the questions that don't apply to most young people.
Date published: 2022-02-27
Rated 5 out of 5 by
Frigid from
AWESOME EXPERIENCE!
Thank you for all of the help! Simple, quick and to the point!
Date published: 2022-02-27
Rated 5 out of 5 by
Hello from CA from
Turbo Tax is helpful and beneficial.
I was able to get help quickly when I question arose.
Date published: 2022-02-27
Rated 5 out of 5 by
Mhoff1313 from
Easy and quick
TurboTax was easy and walked me through a few credits I didn't know about. Very happy.
Date published: 2022-02-27
Rated 5 out of 5 by
SP2021zzz from
Great Live Help
Randi was excellent at walking me through the "rejection" issue and refiling.
Date published: 2022-02-27
Rated 5 out of 5 by
DMcIn from
Turbo tax is awesome
Easy to use. Just read the questions and they will lead you the whole way.
Date published: 2022-02-27
Rated 5 out of 5 by
Wonga from
Turbax Tax was awesome!
I didn't expect TurboTax to be this awesome, really really easy to use.
Date published: 2022-02-27
Rated 1 out of 5 by
Silicon Valley Tech OG from
UX needs works - goes further downhill each year
Four times to enter the CC# - button not visible outside full screen mode. Amateur hour stuff. Pretty sure CC# saved from last year. I would have answered NO. FYI - Turbo Tax customer since 198* V2
All TurboTax® Offerings Reviews - Page 14093
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
jaymznis from
not great
took me way to long for stupid things and the constant upsell is incredibly annoying
Date published: 2022-02-27
Rated 2 out of 5 by
Efeekj from
Met Expectations
I've been using Turbo Tax for 8 years. In that time, I appreciate how easy the process was to follow. This year my experience was not as smooth as entire sections were not presented until the review was completed. At that time I was presented with mortgage payment information and 529 contributions, which significantly reduced my tax owed. Had this been presented earlier in the process like it was in previous years, I would not have been so concerned with seeking out what I potentially entered incorrectly. Overall, it worked out, but it was not the smooth process is has been in the past!
Date published: 2022-02-27
Rated 4 out of 5 by
mulletboy from
Good product
way too many pop ups, should be able to just say I've only got w-2 income & 1099. Takes a long time to go through all the questions that don't apply to most young people.
Date published: 2022-02-27
Rated 5 out of 5 by
Frigid from
AWESOME EXPERIENCE!
Thank you for all of the help! Simple, quick and to the point!
Date published: 2022-02-27
Rated 5 out of 5 by
Hello from CA from
Turbo Tax is helpful and beneficial.
I was able to get help quickly when I question arose.
Date published: 2022-02-27
Rated 5 out of 5 by
Mhoff1313 from
Easy and quick
TurboTax was easy and walked me through a few credits I didn't know about. Very happy.
Date published: 2022-02-27
Rated 5 out of 5 by
SP2021zzz from
Great Live Help
Randi was excellent at walking me through the "rejection" issue and refiling.
Date published: 2022-02-27
Rated 5 out of 5 by
DMcIn from
Turbo tax is awesome
Easy to use. Just read the questions and they will lead you the whole way.
Date published: 2022-02-27
Rated 5 out of 5 by
Wonga from
Turbax Tax was awesome!
I didn't expect TurboTax to be this awesome, really really easy to use.
Date published: 2022-02-27
Rated 1 out of 5 by
Silicon Valley Tech OG from
UX needs works - goes further downhill each year
Four times to enter the CC# - button not visible outside full screen mode. Amateur hour stuff. Pretty sure CC# saved from last year. I would have answered NO. FYI - Turbo Tax customer since 198* V2
All TurboTax® Offerings Reviews - Page 14093
Date published: 2022-02-27