TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from not great took me way to long for stupid things and the constant upsell is incredibly annoying
Date published: 2022-02-27
Rated 2 out of 5 by from Met Expectations I've been using Turbo Tax for 8 years. In that time, I appreciate how easy the process was to follow. This year my experience was not as smooth as entire sections were not presented until the review was completed. At that time I was presented with mortgage payment information and 529 contributions, which significantly reduced my tax owed. Had this been presented earlier in the process like it was in previous years, I would not have been so concerned with seeking out what I potentially entered incorrectly. Overall, it worked out, but it was not the smooth process is has been in the past!
Date published: 2022-02-27
Rated 4 out of 5 by from Good product way too many pop ups, should be able to just say I've only got w-2 income & 1099. Takes a long time to go through all the questions that don't apply to most young people.
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME EXPERIENCE! Thank you for all of the help! Simple, quick and to the point!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is helpful and beneficial. I was able to get help quickly when I question arose.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy and quick TurboTax was easy and walked me through a few credits I didn't know about. Very happy.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Live Help Randi was excellent at walking me through the "rejection" issue and refiling.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is awesome Easy to use. Just read the questions and they will lead you the whole way.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbax Tax was awesome! I didn't expect TurboTax to be this awesome, really really easy to use.
Date published: 2022-02-27
Rated 1 out of 5 by from UX needs works - goes further downhill each year Four times to enter the CC# - button not visible outside full screen mode. Amateur hour stuff. Pretty sure CC# saved from last year. I would have answered NO. FYI - Turbo Tax customer since 198* V2
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 14093
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from not great took me way to long for stupid things and the constant upsell is incredibly annoying
Date published: 2022-02-27
Rated 2 out of 5 by from Met Expectations I've been using Turbo Tax for 8 years. In that time, I appreciate how easy the process was to follow. This year my experience was not as smooth as entire sections were not presented until the review was completed. At that time I was presented with mortgage payment information and 529 contributions, which significantly reduced my tax owed. Had this been presented earlier in the process like it was in previous years, I would not have been so concerned with seeking out what I potentially entered incorrectly. Overall, it worked out, but it was not the smooth process is has been in the past!
Date published: 2022-02-27
Rated 4 out of 5 by from Good product way too many pop ups, should be able to just say I've only got w-2 income & 1099. Takes a long time to go through all the questions that don't apply to most young people.
Date published: 2022-02-27
Rated 5 out of 5 by from AWESOME EXPERIENCE! Thank you for all of the help! Simple, quick and to the point!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is helpful and beneficial. I was able to get help quickly when I question arose.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy and quick TurboTax was easy and walked me through a few credits I didn't know about. Very happy.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Live Help Randi was excellent at walking me through the "rejection" issue and refiling.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is awesome Easy to use. Just read the questions and they will lead you the whole way.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbax Tax was awesome! I didn't expect TurboTax to be this awesome, really really easy to use.
Date published: 2022-02-27
Rated 1 out of 5 by from UX needs works - goes further downhill each year Four times to enter the CC# - button not visible outside full screen mode. Amateur hour stuff. Pretty sure CC# saved from last year. I would have answered NO. FYI - Turbo Tax customer since 198* V2
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 14093