TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Shoutout to Tonia!! Tonia is the best live expert!! she deserves a High Raise!!
Date published: 2021-02-20
Rated 4 out of 5 by from Yay for TurboTax! Taxes filed with minimal anxiety and stress. I added on the Live help this year and that was definitely useful. Some wording was confusing to me, so the tax professionals that helped me were awesome! I have now used TurboTax for 12 years and plan to continue doing so.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is convenient Turbotax was a relatively easier way to file. It is therefore a more convenient process that I've been accustomed to now for a quite a few years. They are also very thorough.both in itemizing and informing you of the reasons for whatever item you have questions about.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Awesome! I didn't get the chance to use an expert but it wasn't necessary -- very easy to use and direct questions; whenever I would get confused, I would just toggle over the "?" and an answer would be provided for me. Been filing faithfully since 2018 and I will continue to do so in the future!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax Is Great!! really easy to get the taxes filled out, with no issues.
Date published: 2021-02-20
Rated 2 out of 5 by from VETERAN STATUS Every year I check the box that I am a current or former member of the armed service, because I am. I served in the U.S. Marine Corps from 2006- 2015, and each time Turbo Tax asks me, where is my military W-2. This is becoming exceedingly annoying because it specifically states, current OR former, I am a former member and I think that I deserve the military discount just as I did when I was in. Turbo Tax apparently thinks that I don't deserve a discount because I had no military W-2. You need to add a veteran option for this product, because this is the 3rd year in a row this has happened. Getting slowly irritated with Turbo Tax for this reason.
Date published: 2021-02-20
Rated 5 out of 5 by from Love me some Turbo Tax They make it so simple.... and it's free. What's not to love!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Quick and EZ I love Turbo Tax its quick and EZ and ever thing is at your finger tips
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is great. I liked turbo tax, now that I got the hang of it. but it needs more time when asking questions. I had to go upstairs to get things and time had expired when I got back. Other than that it was great at no cost to me. Yahoo !!
Date published: 2021-02-20
Rated 5 out of 5 by from 5th year and counting this has been my 5th year completing my taxes with turbotax and it has saved me time, energy and money. Too easy to do --with no irs problems i might add.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14078
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Shoutout to Tonia!! Tonia is the best live expert!! she deserves a High Raise!!
Date published: 2021-02-20
Rated 4 out of 5 by from Yay for TurboTax! Taxes filed with minimal anxiety and stress. I added on the Live help this year and that was definitely useful. Some wording was confusing to me, so the tax professionals that helped me were awesome! I have now used TurboTax for 12 years and plan to continue doing so.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is convenient Turbotax was a relatively easier way to file. It is therefore a more convenient process that I've been accustomed to now for a quite a few years. They are also very thorough.both in itemizing and informing you of the reasons for whatever item you have questions about.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Awesome! I didn't get the chance to use an expert but it wasn't necessary -- very easy to use and direct questions; whenever I would get confused, I would just toggle over the "?" and an answer would be provided for me. Been filing faithfully since 2018 and I will continue to do so in the future!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax Is Great!! really easy to get the taxes filled out, with no issues.
Date published: 2021-02-20
Rated 2 out of 5 by from VETERAN STATUS Every year I check the box that I am a current or former member of the armed service, because I am. I served in the U.S. Marine Corps from 2006- 2015, and each time Turbo Tax asks me, where is my military W-2. This is becoming exceedingly annoying because it specifically states, current OR former, I am a former member and I think that I deserve the military discount just as I did when I was in. Turbo Tax apparently thinks that I don't deserve a discount because I had no military W-2. You need to add a veteran option for this product, because this is the 3rd year in a row this has happened. Getting slowly irritated with Turbo Tax for this reason.
Date published: 2021-02-20
Rated 5 out of 5 by from Love me some Turbo Tax They make it so simple.... and it's free. What's not to love!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Quick and EZ I love Turbo Tax its quick and EZ and ever thing is at your finger tips
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is great. I liked turbo tax, now that I got the hang of it. but it needs more time when asking questions. I had to go upstairs to get things and time had expired when I got back. Other than that it was great at no cost to me. Yahoo !!
Date published: 2021-02-20
Rated 5 out of 5 by from 5th year and counting this has been my 5th year completing my taxes with turbotax and it has saved me time, energy and money. Too easy to do --with no irs problems i might add.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14078