TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy process Helpful with quick check on tax credit and its suitability
Date published: 2022-02-12
Rated 5 out of 5 by from Turbotax is a great tool for filing taxes! I've been using Turbotax for 8 years, and have never had an issue.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is the Way to GO! Super convenient. The explanations were clear and easy to understand. Very detailed and reviewed every piece of information to get me the max refund!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is great. It was a good experience with one of the advisor. She was very professional but friendly. She helped us with patience.
Date published: 2022-02-12
Rated 4 out of 5 by from Helpful Very easy and helpful I got my taxes done quick and easy
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax was awesome It was very easy and it was very helpful... but to many questions
Date published: 2022-02-12
Rated 3 out of 5 by from Some minor modifications needed Spouse and I each have 1099-R's from identical Roth annuities, except, of course, name and SS#. With all values the same, system flagged them as duplicates. TT expert said to change each by $1, one + and one -, so that total income is unchanged (but now different than 1099-R's). Guess the lesser of 2 evils, but don't want further flags raised, certainly by IRS. TurboTax should modify program to recognize difference in recipients even if values are identical. Also, the Cares Act charitable credit of $600 (for us) continued to default to $300 and had to be corrected each time during the review process. If that provision continues beyond the 2021 tax year, that problem should be addressed. Thank you.
Date published: 2022-02-12
Rated 4 out of 5 by from Detailed and complete Covered all areas that delt with my specific tax filing requirements. Some areas have very confusing ways of wording questions.
Date published: 2022-02-12
Rated 1 out of 5 by from TurboTax is no longer about Value When I first started using TurboTax one of things that attracted me to it was the inexpensive e-file format. Now, TurboTax has so many fees for services that are important, but it eats up all of your return money. You walk away with less than you expected. I think this should change. I liked the service initially, but now I am considering something else.
Date published: 2022-02-12
Rated 5 out of 5 by from Great program and easy to use It was so effortless and I will continue to use year after year
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14075
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy process Helpful with quick check on tax credit and its suitability
Date published: 2022-02-12
Rated 5 out of 5 by from Turbotax is a great tool for filing taxes! I've been using Turbotax for 8 years, and have never had an issue.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is the Way to GO! Super convenient. The explanations were clear and easy to understand. Very detailed and reviewed every piece of information to get me the max refund!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is great. It was a good experience with one of the advisor. She was very professional but friendly. She helped us with patience.
Date published: 2022-02-12
Rated 4 out of 5 by from Helpful Very easy and helpful I got my taxes done quick and easy
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax was awesome It was very easy and it was very helpful... but to many questions
Date published: 2022-02-12
Rated 3 out of 5 by from Some minor modifications needed Spouse and I each have 1099-R's from identical Roth annuities, except, of course, name and SS#. With all values the same, system flagged them as duplicates. TT expert said to change each by $1, one + and one -, so that total income is unchanged (but now different than 1099-R's). Guess the lesser of 2 evils, but don't want further flags raised, certainly by IRS. TurboTax should modify program to recognize difference in recipients even if values are identical. Also, the Cares Act charitable credit of $600 (for us) continued to default to $300 and had to be corrected each time during the review process. If that provision continues beyond the 2021 tax year, that problem should be addressed. Thank you.
Date published: 2022-02-12
Rated 4 out of 5 by from Detailed and complete Covered all areas that delt with my specific tax filing requirements. Some areas have very confusing ways of wording questions.
Date published: 2022-02-12
Rated 1 out of 5 by from TurboTax is no longer about Value When I first started using TurboTax one of things that attracted me to it was the inexpensive e-file format. Now, TurboTax has so many fees for services that are important, but it eats up all of your return money. You walk away with less than you expected. I think this should change. I liked the service initially, but now I am considering something else.
Date published: 2022-02-12
Rated 5 out of 5 by from Great program and easy to use It was so effortless and I will continue to use year after year
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14075