TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Poor customer service Getting ready to file my state taxes and turbo tax requested proof of purchase. I'd already filed one return. I couldn't find my original box and couldn't get a support person on the phone. Had to file by mail.
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome Great experience, loved it , amazing , woo hoo, abba dabba jabba
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is amazing! i love how i can confidently file my own taxes and go back to edit any mistakes before actually filing. Also the customer service is great! very helpful
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is AWESOME! Its no nice to have the hands on help and ensure that we are filling correctly and not to have to pay the high fees to have someone file for us.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Awesome It's easy to use and someone is available to answer any questions.
Date published: 2021-05-13
Rated 5 out of 5 by from Good Turbotax I hope you can provide a convenient way to synchronize the CD version content with my Tubotax account, even for previous years
Date published: 2021-05-13
Rated 1 out of 5 by from It took me 7 hours to file-it set up a new account I signed in with my phone instead of a password (it gave me both options) It set up a whole new account that didn't have my information. What a waste...AND after I paid for the new tax filing I was told that I couldn't get to the previous years. REALLY FRUSTRATED!
Date published: 2021-05-13
Rated 1 out of 5 by from mandatory but not required refund processing fee No Requirement To Use the Refund Processing Service In Order To File Electronically however you have to agree to the $40 fee to move on to the next page. seems unscrupulous.
Date published: 2021-05-13
Rated 5 out of 5 by from Great Fine if I didn't have to sit here for 12 hours to get it done.
Date published: 2021-05-13
Rated 5 out of 5 by from Best ever customer service B E ST EVER Was unable to file w out the genuine caring. And patient help from yolanda
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1405
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Poor customer service Getting ready to file my state taxes and turbo tax requested proof of purchase. I'd already filed one return. I couldn't find my original box and couldn't get a support person on the phone. Had to file by mail.
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome Great experience, loved it , amazing , woo hoo, abba dabba jabba
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is amazing! i love how i can confidently file my own taxes and go back to edit any mistakes before actually filing. Also the customer service is great! very helpful
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is AWESOME! Its no nice to have the hands on help and ensure that we are filling correctly and not to have to pay the high fees to have someone file for us.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Awesome It's easy to use and someone is available to answer any questions.
Date published: 2021-05-13
Rated 5 out of 5 by from Good Turbotax I hope you can provide a convenient way to synchronize the CD version content with my Tubotax account, even for previous years
Date published: 2021-05-13
Rated 1 out of 5 by from It took me 7 hours to file-it set up a new account I signed in with my phone instead of a password (it gave me both options) It set up a whole new account that didn't have my information. What a waste...AND after I paid for the new tax filing I was told that I couldn't get to the previous years. REALLY FRUSTRATED!
Date published: 2021-05-13
Rated 1 out of 5 by from mandatory but not required refund processing fee No Requirement To Use the Refund Processing Service In Order To File Electronically however you have to agree to the $40 fee to move on to the next page. seems unscrupulous.
Date published: 2021-05-13
Rated 5 out of 5 by from Great Fine if I didn't have to sit here for 12 hours to get it done.
Date published: 2021-05-13
Rated 5 out of 5 by from Best ever customer service B E ST EVER Was unable to file w out the genuine caring. And patient help from yolanda
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1405