TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from occupation needs to change! Everything was fine until I got to the state tax review where it said there was a "couple of thing that needed to be fixed". It was only one but it was "hidden federal transfer wks taxpayer's occupation has too many characters". First of all, Turbo tax doesn't take you back to this specific location, instead it takes you into the circle of death where you "think" its going to take you there but you have to fix it yourself. I ended up needing to go online to find my answer because I couldn't use the "live" customer service without paying another 120.00....no thank you! And when I was finally able to figure it out, my "true" occupation was unable to be used for state, I had to pick another one, because it was too long?????? WOW! why have this occupation if I can't use it????? Just saying. The worst part was the time-consuming situation! I spent 2 hours trying to figure out what they wanted! So frustrating!!!
Date published: 2022-02-12
Rated 5 out of 5 by from Impressive and easy. First time to file my own tax return in 25 years. I will do it myself from now on.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Wonderful Turbo Tax and the online experts really make doing your taxes at ease. I love the customer service and the rates.
Date published: 2022-02-12
Rated 4 out of 5 by from Long time user of turbo tax As tax filing becomes more and more complicated, turbo tax software walked me through all the steps necessary. Only issue I had was with certain fields not retaining info I entered.
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome Very easy to use and was free! Will definitely use again in future
Date published: 2022-02-12
Rated 5 out of 5 by from Super Easy! First time filing my taxes on my own and turbo tax made it super helpful!
Date published: 2022-02-12
Rated 5 out of 5 by from fun doing taxes easy to use, inexpensive. so much cheaper than taking it to a tax place.
Date published: 2022-02-12
Rated 5 out of 5 by from Quick and easy So easy to use and stress free and have been filing my taxes for the past 8 years this way.
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax review I do not like the size of the screen and wish more data could be intered on each screen instead of having to constantly click on continue. I really appreciated the help I received from Gregory. He was excellent.
Date published: 2022-02-12
Rated 5 out of 5 by from AWSOME It was very easy and they made it so easy to do my taxes
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13981
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from occupation needs to change! Everything was fine until I got to the state tax review where it said there was a "couple of thing that needed to be fixed". It was only one but it was "hidden federal transfer wks taxpayer's occupation has too many characters". First of all, Turbo tax doesn't take you back to this specific location, instead it takes you into the circle of death where you "think" its going to take you there but you have to fix it yourself. I ended up needing to go online to find my answer because I couldn't use the "live" customer service without paying another 120.00....no thank you! And when I was finally able to figure it out, my "true" occupation was unable to be used for state, I had to pick another one, because it was too long?????? WOW! why have this occupation if I can't use it????? Just saying. The worst part was the time-consuming situation! I spent 2 hours trying to figure out what they wanted! So frustrating!!!
Date published: 2022-02-12
Rated 5 out of 5 by from Impressive and easy. First time to file my own tax return in 25 years. I will do it myself from now on.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Wonderful Turbo Tax and the online experts really make doing your taxes at ease. I love the customer service and the rates.
Date published: 2022-02-12
Rated 4 out of 5 by from Long time user of turbo tax As tax filing becomes more and more complicated, turbo tax software walked me through all the steps necessary. Only issue I had was with certain fields not retaining info I entered.
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome Very easy to use and was free! Will definitely use again in future
Date published: 2022-02-12
Rated 5 out of 5 by from Super Easy! First time filing my taxes on my own and turbo tax made it super helpful!
Date published: 2022-02-12
Rated 5 out of 5 by from fun doing taxes easy to use, inexpensive. so much cheaper than taking it to a tax place.
Date published: 2022-02-12
Rated 5 out of 5 by from Quick and easy So easy to use and stress free and have been filing my taxes for the past 8 years this way.
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax review I do not like the size of the screen and wish more data could be intered on each screen instead of having to constantly click on continue. I really appreciated the help I received from Gregory. He was excellent.
Date published: 2022-02-12
Rated 5 out of 5 by from AWSOME It was very easy and they made it so easy to do my taxes
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13981