TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Was only suppose to charge 39. Got charge 78 Did deluxe which I heard was free then got charge 39 for deluxe then upon submitting for my taxes it double charge me for a total of $78
Date published: 2021-02-20
Rated 5 out of 5 by from Dave was awesome Dave was awesome! He did a great job walking me through the screens
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax, is good if they will get mine done My experience was very helpful, the agent was very nice, and helped me more than anyone has so far.
Date published: 2021-02-20
Rated 5 out of 5 by from Every Year I have used Turbo Tax for years. It is the best. So much better than paying big dollars to have someone else do them.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome experience It's the quickest way to do my federal and state returns all in a single swoop
Date published: 2021-02-20
Rated 5 out of 5 by from So easy! Turbotax makes filing my taxes so simple and easy. I trust them every year!
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome! The live agents are awesome! Daniel was great and helped so much!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome The website is very easy to use. Very helpful information was given. I will use TurboTax again
Date published: 2021-02-20
Rated 5 out of 5 by from Great. Just have to make sure to read all the directions and descriptions and it all works out fine.
Date published: 2021-02-20
Rated 1 out of 5 by from Terrible Made one mistake on state return. Clicked "yes" instead of "no". Would not allow me to go back and change to "no" therefore made it impossible to file my state return via e-file. Says I will have to mail in state return now and no longer shows my refund amount. Pain in the neck and not worth it. Keep in mind this happened AFTER TurboTax had already checked my returns and had me pay them their fees. Now I'm stuck trying to figure how to file my state return and get the refund that is due to us.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13967
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Was only suppose to charge 39. Got charge 78 Did deluxe which I heard was free then got charge 39 for deluxe then upon submitting for my taxes it double charge me for a total of $78
Date published: 2021-02-20
Rated 5 out of 5 by from Dave was awesome Dave was awesome! He did a great job walking me through the screens
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax, is good if they will get mine done My experience was very helpful, the agent was very nice, and helped me more than anyone has so far.
Date published: 2021-02-20
Rated 5 out of 5 by from Every Year I have used Turbo Tax for years. It is the best. So much better than paying big dollars to have someone else do them.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome experience It's the quickest way to do my federal and state returns all in a single swoop
Date published: 2021-02-20
Rated 5 out of 5 by from So easy! Turbotax makes filing my taxes so simple and easy. I trust them every year!
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome! The live agents are awesome! Daniel was great and helped so much!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome The website is very easy to use. Very helpful information was given. I will use TurboTax again
Date published: 2021-02-20
Rated 5 out of 5 by from Great. Just have to make sure to read all the directions and descriptions and it all works out fine.
Date published: 2021-02-20
Rated 1 out of 5 by from Terrible Made one mistake on state return. Clicked "yes" instead of "no". Would not allow me to go back and change to "no" therefore made it impossible to file my state return via e-file. Says I will have to mail in state return now and no longer shows my refund amount. Pain in the neck and not worth it. Keep in mind this happened AFTER TurboTax had already checked my returns and had me pay them their fees. Now I'm stuck trying to figure how to file my state return and get the refund that is due to us.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13967