TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Good but could be better. Everything is quite easy and convenient to use but my state tax was rejected because of a Turbotax error. Makes you wonder how accurate this software is.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to navigate I have used TT for years. They make it so easy to navigate through the forms and do their best to look through everything to see if I have refunds or not.
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTakeYourTaxMoney This service use to be cheaper than going to see a tax guy... now you cost $140 for a simple form.. last year I give yall my money
Date published: 2021-02-19
Rated 5 out of 5 by from thank you so much I needed help with my taxes and your person Cirrita was so patient and kind. I had covid and I have severe fatigue and brain fog and i couldn't process the numbers or the instructions i was reading. she took me step by step and we got it done. She was amazing.
Date published: 2021-02-19
Rated 4 out of 5 by from CONCERNS It took me an entire day to do my taxes on Turbo Tax. The system seem to duplicate items that change refund amounts. I spoke with two representatives and they were very patient but it took over an hour, each time, to figure out what the problems were. Turbo Tax is very expensive now. I could have gotten my taxes done by an accountant or agency for cheaper. With all that said, however, I did get a refund from both Federal and State which has not always been the case.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax was easy and awesome! The experience was so easy! They asked the right questions and would talk to me personally if I had a question. My first experience has been amazing!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome! I’ve been using TurboTax for many years now it’s always fast and efficient! Any problems that I’ve ever had they have made it very easy and quick to fix!! TurboTax is one of the greatest things invented for filing your taxes! And this year it offered the advance, where are you can get up to $3000 back within a few days of the IRS excepting your return which was awesome it really helped me in my time of need... I absolutely LOVE Turbotax...
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax has been really Great My experience with Turbo Tax was Really Good!! I had a couple questions so I chatted with a professional on line and my question was sneered right away!!☺️
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo is Awesome I got introduced to TurboTax from a colleague and I admire their fast and reliable jobs. They awesome! Thank you TurboTax and God bless you.
Date published: 2021-02-19
Rated 5 out of 5 by from Introduce Myself I was very satisfied with Turbo Tax and this is my second year using this service.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13957
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good but could be better. Everything is quite easy and convenient to use but my state tax was rejected because of a Turbotax error. Makes you wonder how accurate this software is.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to navigate I have used TT for years. They make it so easy to navigate through the forms and do their best to look through everything to see if I have refunds or not.
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTakeYourTaxMoney This service use to be cheaper than going to see a tax guy... now you cost $140 for a simple form.. last year I give yall my money
Date published: 2021-02-19
Rated 5 out of 5 by from thank you so much I needed help with my taxes and your person Cirrita was so patient and kind. I had covid and I have severe fatigue and brain fog and i couldn't process the numbers or the instructions i was reading. she took me step by step and we got it done. She was amazing.
Date published: 2021-02-19
Rated 4 out of 5 by from CONCERNS It took me an entire day to do my taxes on Turbo Tax. The system seem to duplicate items that change refund amounts. I spoke with two representatives and they were very patient but it took over an hour, each time, to figure out what the problems were. Turbo Tax is very expensive now. I could have gotten my taxes done by an accountant or agency for cheaper. With all that said, however, I did get a refund from both Federal and State which has not always been the case.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax was easy and awesome! The experience was so easy! They asked the right questions and would talk to me personally if I had a question. My first experience has been amazing!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome! I’ve been using TurboTax for many years now it’s always fast and efficient! Any problems that I’ve ever had they have made it very easy and quick to fix!! TurboTax is one of the greatest things invented for filing your taxes! And this year it offered the advance, where are you can get up to $3000 back within a few days of the IRS excepting your return which was awesome it really helped me in my time of need... I absolutely LOVE Turbotax...
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax has been really Great My experience with Turbo Tax was Really Good!! I had a couple questions so I chatted with a professional on line and my question was sneered right away!!☺️
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo is Awesome I got introduced to TurboTax from a colleague and I admire their fast and reliable jobs. They awesome! Thank you TurboTax and God bless you.
Date published: 2021-02-19
Rated 5 out of 5 by from Introduce Myself I was very satisfied with Turbo Tax and this is my second year using this service.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13957