TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Might be our last year using We have always used Turbo Tax- for the last 4 years. Every year there is a new fee and no way for my family to file for free anymore. This year, they tacked on a $40 processing fee to have the fees come out of our refund instead of paying for them upfront. $150 in fees.. that isn't free. We have used Turbo Tax because they advertise as free. Next year we will be filing with another company that is free, or at least, under $150 (PLUS TAX AND PROCESSING FEES) to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Great experience walked me thruogh every step thanks turbotax
Date published: 2021-02-19
Rated 5 out of 5 by from Tax refund I never have any problems with them always good thanks
Date published: 2021-02-19
Rated 4 out of 5 by from Easy and comfort. I have been a customer for 7 years and find it easy to help you get the most money back with your return. Turbo tax don't pressure you to spend extra money out of what you are willing to pay for tax prep. Having a live chat for info you may need is free is awesome!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Wonderful, patient and help with all questions that I had
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is easy ! Very easy to use! I was nervous but that app made it very comfortable for me to file !
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is simple and efficient! TurboTax's manual filing systems are on the spot and very detailed, allowing for a much simpler tax filing experience than the old methods, and the information needed is more than enough to complete anyone's tax return!
Date published: 2021-02-19
Rated 5 out of 5 by from First timer great experience so far, my daughter has been using turbo tax for years
Date published: 2021-02-19
Rated 4 out of 5 by from Easy to Use, Wish I didn't have to pay this year It's very user friendly but I don't understand why I have to pay $40 this year just to file when I never have before. It said because I have an HSA but I had one last year and did not pay.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great I had a great experience with TurboTax. I will use them again next year
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13947
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Might be our last year using We have always used Turbo Tax- for the last 4 years. Every year there is a new fee and no way for my family to file for free anymore. This year, they tacked on a $40 processing fee to have the fees come out of our refund instead of paying for them upfront. $150 in fees.. that isn't free. We have used Turbo Tax because they advertise as free. Next year we will be filing with another company that is free, or at least, under $150 (PLUS TAX AND PROCESSING FEES) to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Great experience walked me thruogh every step thanks turbotax
Date published: 2021-02-19
Rated 5 out of 5 by from Tax refund I never have any problems with them always good thanks
Date published: 2021-02-19
Rated 4 out of 5 by from Easy and comfort. I have been a customer for 7 years and find it easy to help you get the most money back with your return. Turbo tax don't pressure you to spend extra money out of what you are willing to pay for tax prep. Having a live chat for info you may need is free is awesome!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Wonderful, patient and help with all questions that I had
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is easy ! Very easy to use! I was nervous but that app made it very comfortable for me to file !
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is simple and efficient! TurboTax's manual filing systems are on the spot and very detailed, allowing for a much simpler tax filing experience than the old methods, and the information needed is more than enough to complete anyone's tax return!
Date published: 2021-02-19
Rated 5 out of 5 by from First timer great experience so far, my daughter has been using turbo tax for years
Date published: 2021-02-19
Rated 4 out of 5 by from Easy to Use, Wish I didn't have to pay this year It's very user friendly but I don't understand why I have to pay $40 this year just to file when I never have before. It said because I have an HSA but I had one last year and did not pay.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great I had a great experience with TurboTax. I will use them again next year
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13947