TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Super Simple I have used Turbo Tax for the past 8 years and have loved it every time
Date published: 2021-02-14
Rated 4 out of 5 by from Awsome I thought filing myself would be hard, but you guys made.it easy, fast, and just outright friendly. Thanks you guys are amazing!!!
Date published: 2021-02-14
Rated 3 out of 5 by from Turbo Tax is pretty good As a tax product it works pretty well but there is not enough explanation of what should go where. I would like to have access to the exact wording of the IRS forms instead of Turbo's shorter or abbreviated information. Or, at least the option to select that type of info if I want it. Turbo leaves too much to assumption or sometimes guessing as to thew entry is needed. I get sick of the repeated attempts to get me to upgrade to a more expensive product throughout the worksheets. Come on, I selected what I wanted up front. Just have a radio button to click if I want to spend more money. They also charge too much for their service. For an on-line product with no physical CD cost it should not me $70. Maybe $50 at best.
Date published: 2021-02-14
Rated 5 out of 5 by from Fast Tax We have used Turbo Tax for some years now, and it has always been fast easy and accurate. If it wasn't it was corrected before filing, and with the Pandemic did not have to leave home during the process.
Date published: 2021-02-14
Rated 5 out of 5 by from So easy! I love how easy Turbo Tax is and that there are experts on hand to always help out.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo tax is great EVERYTHING WENT WELL WITH THE PROGRAM, IT WORKED GREAT
Date published: 2021-02-14
Rated 3 out of 5 by from Turbo Tax was pretty simple, Entering the data is pretty easy. Conditions for a free return were sort of difficult to quqlify
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is the best tax program I have ever used It is easy to use and covers all tax situations. I would recommend it to everyone.
Date published: 2021-02-14
Rated 4 out of 5 by from easy to use I like how easy to use turbo tax is but when the irs rejected it the first time, it sent me an email. I clicked the link lets fix it. After resigning in it showed an EIN was entered incorrectly, but it didn't give me the option to fix it on that page. The only direction given was to file it as a paper copy. I did go back into the return to fix it but the message did not change. It was a little misleading because the only option it gave was paper. I did just go in and refile, but in order to have some peace of mind I waited for 20 min on him to speak to a representative to make sure I was ok to continue. It ended up being ok, but it was a little frustrating in the moment.
Date published: 2021-02-14
Rated 5 out of 5 by from Thanks turbo tax !!! I called Rose to help me finalize my Taxes. She was so pleasant and helpful. She stayed on the phone with me until my taxes were filed ;-) Rose made my day!!
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13947
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super Simple I have used Turbo Tax for the past 8 years and have loved it every time
Date published: 2021-02-14
Rated 4 out of 5 by from Awsome I thought filing myself would be hard, but you guys made.it easy, fast, and just outright friendly. Thanks you guys are amazing!!!
Date published: 2021-02-14
Rated 3 out of 5 by from Turbo Tax is pretty good As a tax product it works pretty well but there is not enough explanation of what should go where. I would like to have access to the exact wording of the IRS forms instead of Turbo's shorter or abbreviated information. Or, at least the option to select that type of info if I want it. Turbo leaves too much to assumption or sometimes guessing as to thew entry is needed. I get sick of the repeated attempts to get me to upgrade to a more expensive product throughout the worksheets. Come on, I selected what I wanted up front. Just have a radio button to click if I want to spend more money. They also charge too much for their service. For an on-line product with no physical CD cost it should not me $70. Maybe $50 at best.
Date published: 2021-02-14
Rated 5 out of 5 by from Fast Tax We have used Turbo Tax for some years now, and it has always been fast easy and accurate. If it wasn't it was corrected before filing, and with the Pandemic did not have to leave home during the process.
Date published: 2021-02-14
Rated 5 out of 5 by from So easy! I love how easy Turbo Tax is and that there are experts on hand to always help out.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo tax is great EVERYTHING WENT WELL WITH THE PROGRAM, IT WORKED GREAT
Date published: 2021-02-14
Rated 3 out of 5 by from Turbo Tax was pretty simple, Entering the data is pretty easy. Conditions for a free return were sort of difficult to quqlify
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is the best tax program I have ever used It is easy to use and covers all tax situations. I would recommend it to everyone.
Date published: 2021-02-14
Rated 4 out of 5 by from easy to use I like how easy to use turbo tax is but when the irs rejected it the first time, it sent me an email. I clicked the link lets fix it. After resigning in it showed an EIN was entered incorrectly, but it didn't give me the option to fix it on that page. The only direction given was to file it as a paper copy. I did go back into the return to fix it but the message did not change. It was a little misleading because the only option it gave was paper. I did just go in and refile, but in order to have some peace of mind I waited for 20 min on him to speak to a representative to make sure I was ok to continue. It ended up being ok, but it was a little frustrating in the moment.
Date published: 2021-02-14
Rated 5 out of 5 by from Thanks turbo tax !!! I called Rose to help me finalize my Taxes. She was so pleasant and helpful. She stayed on the phone with me until my taxes were filed ;-) Rose made my day!!
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13947