TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax is pretty good went well except for multiple mortgage interest deduction issues
Date published: 2022-02-20
Rated 5 out of 5 by from Quick and easy It looks like they cleaned up the code a bit, in prior years going back and changing something did not seem to flow through. This year was very smooth.
Date published: 2022-02-20
Rated 4 out of 5 by from 1st Time It was the first time I did my taxes on my own. It was a very simple and easy process. I got stuck when filing my state taxes and needed assistance. Within minutes I was on the phone with a knowledgeable tax expert who helped me through the process. There are 2 reasons this did not get a 5 star review. The first being, it was advertised as being completely free it was not though cheaper than H&R Block it still cost me over 200$ (202$ to be exact). The second reason is because the software waited until I had completed all my taxes and pigeon holed me at the end forcing me to upgrade. If Turbo-tax had been honest up front, I would have given it 5/5 stars.
Date published: 2022-02-20
Rated 5 out of 5 by from Quick and Easy! I feel confident my taxes are done correctly and I will get the biggest refund.
Date published: 2022-02-20
Rated 1 out of 5 by from Crypto upload/connect does not work It's a mess if you try to link your Coinbase account with TurboTax. Instructions on doing it are incorrect. Online help was of no use - she ended up getting as frustrated as me and hung up on me. Miserable experience this year...
Date published: 2022-02-20
Rated 5 out of 5 by from 20 years, still very pleased Been using Turbo Tax for two decades and a still very satisfied with the service. Have never had a problem over the years, and has always made tax filing quick and easy. Year-over-year, being able to pre-populate last year's information is super convenient. Don't see us changing any time soon.
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo tax is awasome Provide a good and quick service , and give a detailed explanation.
Date published: 2022-02-20
Rated 5 out of 5 by from Real easy to use It’s free and easy to use !! I tell all my friends about it especially if they don’t have write offs
Date published: 2022-02-20
Rated 5 out of 5 by from My expert David was very helpful It was my first experience in filing my taxes thanks to David he was very very help thank you david
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome I'm able to do my taxes at home from my couch love don't have to go no where .
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 13929
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is pretty good went well except for multiple mortgage interest deduction issues
Date published: 2022-02-20
Rated 5 out of 5 by from Quick and easy It looks like they cleaned up the code a bit, in prior years going back and changing something did not seem to flow through. This year was very smooth.
Date published: 2022-02-20
Rated 4 out of 5 by from 1st Time It was the first time I did my taxes on my own. It was a very simple and easy process. I got stuck when filing my state taxes and needed assistance. Within minutes I was on the phone with a knowledgeable tax expert who helped me through the process. There are 2 reasons this did not get a 5 star review. The first being, it was advertised as being completely free it was not though cheaper than H&R Block it still cost me over 200$ (202$ to be exact). The second reason is because the software waited until I had completed all my taxes and pigeon holed me at the end forcing me to upgrade. If Turbo-tax had been honest up front, I would have given it 5/5 stars.
Date published: 2022-02-20
Rated 5 out of 5 by from Quick and Easy! I feel confident my taxes are done correctly and I will get the biggest refund.
Date published: 2022-02-20
Rated 1 out of 5 by from Crypto upload/connect does not work It's a mess if you try to link your Coinbase account with TurboTax. Instructions on doing it are incorrect. Online help was of no use - she ended up getting as frustrated as me and hung up on me. Miserable experience this year...
Date published: 2022-02-20
Rated 5 out of 5 by from 20 years, still very pleased Been using Turbo Tax for two decades and a still very satisfied with the service. Have never had a problem over the years, and has always made tax filing quick and easy. Year-over-year, being able to pre-populate last year's information is super convenient. Don't see us changing any time soon.
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo tax is awasome Provide a good and quick service , and give a detailed explanation.
Date published: 2022-02-20
Rated 5 out of 5 by from Real easy to use It’s free and easy to use !! I tell all my friends about it especially if they don’t have write offs
Date published: 2022-02-20
Rated 5 out of 5 by from My expert David was very helpful It was my first experience in filing my taxes thanks to David he was very very help thank you david
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome I'm able to do my taxes at home from my couch love don't have to go no where .
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 13929