TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from TurboTax is Awesome Fast simple and easy to use 3 years using it now and I'll use next year...
Date published: 2022-02-12
Rated 4 out of 5 by from Wouldn't use anything else! Have tried other tax filing programs over the years but TurboTax remains the one I rely on.
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome This is very user friendly. I appreciate the step by step process.
Date published: 2022-02-12
Rated 3 out of 5 by from TurboTax 2021 is good, but... ...but there is a problem that they should have dealt with better. It waits until the review to ask for confirmation that you did not receive any Advanced Child Tax Credit payments. It asks this even if you are not claiming any children on your return. It asks you to input a dollar amount into the tax form/worksheet without any explanation. If you didn't claim any dependents and didn't receive any advanced credit payments, then the dollar amount to be entered is $0, but there is not explanation about it. If TT had just REQUIRED us to step through that section while back in the deductions area, that would have been much easier. They should fix that.
Date published: 2022-02-12
Rated 1 out of 5 by from I could of done it faster myself. I didn't mind the idea of having someone do my taxes this year because it was outside of how I normally do my taxes. What would of took me maybe 20 minutes took them over a week. I got paired with someone who wasn't even working at first then moved to someone who didn't listen to when I was available. It got done, so there is that but thankfully it was free.
Date published: 2022-02-12
Rated 5 out of 5 by from I get to talk to an actual person when I have ?s I had some questions and they answered them and helped protect me. I love your service
Date published: 2022-02-12
Rated 5 out of 5 by from Great tax service 20+ years now, will never use anything else. Highly recommended.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is amazing! Turbo tax is phenomenal it has been right on point every time!
Date published: 2022-02-12
Rated 5 out of 5 by from I love TurboTax and y'all is awesome I never had to use the turbo Turbo Tax live. But if I ever need it I know they're there to help me and I will print appreciate everything that they do to help
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax was great and my LIVE helper was phenom! My Turbo Tax professional was absolutely amazing! I was thinking worst case scenario when my taxes wouldn't transmit and she told me exactly what was wrong in less than a few minutes, shared the screen and she walked me through how to fix what I needed to do. She stayed with me every step of the way. I couldn't have asked for anything better, truly! I am not a tax preparer, I do not like doing them and am always afraid I'm messing something up and she put me completely at ease!
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13886
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome Fast simple and easy to use 3 years using it now and I'll use next year...
Date published: 2022-02-12
Rated 4 out of 5 by from Wouldn't use anything else! Have tried other tax filing programs over the years but TurboTax remains the one I rely on.
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome This is very user friendly. I appreciate the step by step process.
Date published: 2022-02-12
Rated 3 out of 5 by from TurboTax 2021 is good, but... ...but there is a problem that they should have dealt with better. It waits until the review to ask for confirmation that you did not receive any Advanced Child Tax Credit payments. It asks this even if you are not claiming any children on your return. It asks you to input a dollar amount into the tax form/worksheet without any explanation. If you didn't claim any dependents and didn't receive any advanced credit payments, then the dollar amount to be entered is $0, but there is not explanation about it. If TT had just REQUIRED us to step through that section while back in the deductions area, that would have been much easier. They should fix that.
Date published: 2022-02-12
Rated 1 out of 5 by from I could of done it faster myself. I didn't mind the idea of having someone do my taxes this year because it was outside of how I normally do my taxes. What would of took me maybe 20 minutes took them over a week. I got paired with someone who wasn't even working at first then moved to someone who didn't listen to when I was available. It got done, so there is that but thankfully it was free.
Date published: 2022-02-12
Rated 5 out of 5 by from I get to talk to an actual person when I have ?s I had some questions and they answered them and helped protect me. I love your service
Date published: 2022-02-12
Rated 5 out of 5 by from Great tax service 20+ years now, will never use anything else. Highly recommended.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is amazing! Turbo tax is phenomenal it has been right on point every time!
Date published: 2022-02-12
Rated 5 out of 5 by from I love TurboTax and y'all is awesome I never had to use the turbo Turbo Tax live. But if I ever need it I know they're there to help me and I will print appreciate everything that they do to help
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax was great and my LIVE helper was phenom! My Turbo Tax professional was absolutely amazing! I was thinking worst case scenario when my taxes wouldn't transmit and she told me exactly what was wrong in less than a few minutes, shared the screen and she walked me through how to fix what I needed to do. She stayed with me every step of the way. I couldn't have asked for anything better, truly! I am not a tax preparer, I do not like doing them and am always afraid I'm messing something up and she put me completely at ease!
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13886