TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Jess229 from
Longtime User Very Satisfied
This was the smoothest year so far that I've had filing with TurboTax Online Self-Employed. Since the system carries over our information each year and keeps the same format, we know what to expect and don't have to reinvent the wheel each time. They provide helpful information for each category in case there are questions along the way, so I haven't had to use customer service in the 7 years I've been using this version.
Date published: 2022-02-28
Rated 5 out of 5 by
DaniKhi from
TurboTax 2022
Turbo Tax was great! I am very pleased with this experience after being disappointed with my tax preparer from last year. I'll be back next year!
Date published: 2022-02-28
Rated 2 out of 5 by
9erfan from
Last year was cheaper and better
Very frustrated with this year's Premier product. Cannot easily return and make corrections w/o cycling through entire return. Also, and this is a question I have posted. WHY DO I NOT HAVE THE OPTION TO E-FILE MY MA RETURN? Please explain and correct so I don't have to print and mail a MA return. Also Turbotax generated Form 8606. While I do have a non-deductible IRA, I can;t find any entries I made that caused this form to be generated. Would like an explanation to this as well. Also, Turbotax has generated Form 8606. While I do have a non-deductible IRA, I cannot find any data I entered which caused this form to be generated. Please explain
Date published: 2022-02-28
Rated 5 out of 5 by
lady 75 from
Turbo Tax is great
It is so great to have a dependable service I can use at my leisure in the privacy of my home.
Date published: 2022-02-28
Rated 4 out of 5 by
gho369 from
ok
I had confusion in some areas. Some information should be provided instead to waste my time to looking around all files. I like the Turbo Tax 2020 better than 2021. More.....
Date published: 2022-02-28
Rated 5 out of 5 by
Billy4201 from
First Time User
I had one hiccup because I entered something incorrectly, but your tax specialist remoted in to the screen, and guided me to completion
Date published: 2022-02-28
Rated 4 out of 5 by
nickpan1 from
love turbo tax
very easy to use and easy to fix if i missed something
Date published: 2022-02-28
Rated 5 out of 5 by
MichaelEleanor from
turbo tax is great!
We used turbotax for many years, and found its easy and accurate!
Date published: 2022-02-28
Rated 5 out of 5 by
Ellochka from
Love turbotax!
I got wonderful guidance from Eric the CPA. He is not only very knowledgeable but very nice person. Thank you, Eric very much!
Date published: 2022-02-28
Rated 5 out of 5 by
Dmason21 from
About as easy as you can make it
Taxes are always hard but Turbo tax makes it just about as easy as it can get! very happy with this
All TurboTax® Offerings Reviews - Page 13755
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jess229 from
Longtime User Very Satisfied
This was the smoothest year so far that I've had filing with TurboTax Online Self-Employed. Since the system carries over our information each year and keeps the same format, we know what to expect and don't have to reinvent the wheel each time. They provide helpful information for each category in case there are questions along the way, so I haven't had to use customer service in the 7 years I've been using this version.
Date published: 2022-02-28
Rated 5 out of 5 by
DaniKhi from
TurboTax 2022
Turbo Tax was great! I am very pleased with this experience after being disappointed with my tax preparer from last year. I'll be back next year!
Date published: 2022-02-28
Rated 2 out of 5 by
9erfan from
Last year was cheaper and better
Very frustrated with this year's Premier product. Cannot easily return and make corrections w/o cycling through entire return. Also, and this is a question I have posted. WHY DO I NOT HAVE THE OPTION TO E-FILE MY MA RETURN? Please explain and correct so I don't have to print and mail a MA return. Also Turbotax generated Form 8606. While I do have a non-deductible IRA, I can;t find any entries I made that caused this form to be generated. Would like an explanation to this as well. Also, Turbotax has generated Form 8606. While I do have a non-deductible IRA, I cannot find any data I entered which caused this form to be generated. Please explain
Date published: 2022-02-28
Rated 5 out of 5 by
lady 75 from
Turbo Tax is great
It is so great to have a dependable service I can use at my leisure in the privacy of my home.
Date published: 2022-02-28
Rated 4 out of 5 by
gho369 from
ok
I had confusion in some areas. Some information should be provided instead to waste my time to looking around all files. I like the Turbo Tax 2020 better than 2021. More.....
Date published: 2022-02-28
Rated 5 out of 5 by
Billy4201 from
First Time User
I had one hiccup because I entered something incorrectly, but your tax specialist remoted in to the screen, and guided me to completion
Date published: 2022-02-28
Rated 4 out of 5 by
nickpan1 from
love turbo tax
very easy to use and easy to fix if i missed something
Date published: 2022-02-28
Rated 5 out of 5 by
MichaelEleanor from
turbo tax is great!
We used turbotax for many years, and found its easy and accurate!
Date published: 2022-02-28
Rated 5 out of 5 by
Ellochka from
Love turbotax!
I got wonderful guidance from Eric the CPA. He is not only very knowledgeable but very nice person. Thank you, Eric very much!
Date published: 2022-02-28
Rated 5 out of 5 by
Dmason21 from
About as easy as you can make it
Taxes are always hard but Turbo tax makes it just about as easy as it can get! very happy with this
All TurboTax® Offerings Reviews - Page 13755
Date published: 2022-02-28